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Regal Kia Lakeland
Lakeland, FL
4,343 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,343 reviews
June 05, 2024
Quick service, great price, understanding service team that does not demand services that are needed to be completed and understand if you have them done on a later date when you arrive for service that does not demand services that are needed to be completed and understand if you have them done on a later date when you arrive for service More
by robruiz813
Verified CustomerEmployees Worked With
Helpful June 05, 2024
Very professional front staff and quality service. Accurate and timely updates sent via text. Responsive to additional requests. Accurate and timely updates sent via text. Responsive to additional requests. More
by christopher.danvers
Employees Worked With
June 05, 2024
Extremely helpful the whole way and very informative. Top notch service. Will recommend to everyone I can. Top notch service. Will recommend to everyone I can. More
by DCHAD23
Employees Worked With
June 05, 2024
I've bought several cars from Greg. He's always cheerful and very helpful before, during and even months after the sale. He always takes time to make sure I understand all the vehicle f He's always cheerful and very helpful before, during and even months after the sale. He always takes time to make sure I understand all the vehicle features. More
by Niminie288
June 04, 2024
Smooth experience from start to finish. Everything about the lease was explained completely and all questions were answered. Everything about the lease was explained completely and all questions were answered. More
by alexisland45
Employees Worked With
June 04, 2024
All staff very polite and helpful. Got a great deal and warranty too. Service for new car explained and follow up by staff very much appreciated. Got a great deal and warranty too. Service for new car explained and follow up by staff very much appreciated. More
by s.a2012
Employees Worked With
James, Ian, Clayton Wodecki and Greg Schmidt,
June 04, 2024
Had to wait 5+ hours when I was told my car would be done in 2h in 2h More
by juttjuttg1577
Employees Worked With
June 04, 2024
Very impressed on the service and hospitality of the whole operations is ran. Definitely will be back in the future. I'm telling all my friends about doing business with you'll. whole operations is ran. Definitely will be back in the future. I'm telling all my friends about doing business with you'll. More
by coristall
June 04, 2024
Easy to work with picked a truck out online brought a cashiers check picked the truck and I left. The only problem I have is if the safety check was thorough they would have pointed out the chip on the cashiers check picked the truck and I left. The only problem I have is if the safety check was thorough they would have pointed out the chip on the passenger top right corner. More
by phorschel
Employees Worked With
Aven
June 02, 2024
Never disappointed me I’ve been a loyal customer with regal for years and want turn away! regal for years and want turn away! More
by brittcurry22
