Rick Martinez | Page 4

The visit was quick, in and out in 90mins. The location is clean. The staff are friendly. Ask for Rick Martinez. I had a wonderful experience trading in my old 2018 GMC Acadia and upgrading t The location is clean. The staff are friendly. Ask for Rick Martinez. I had a wonderful experience trading in my old 2018 GMC Acadia and upgrading to a new to me 2025 GMC Acadia More

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I was trying to sell my car, I was called Rick Martinez from SanLeondro Jeep. He paid me top dollars for my car. If you are looking to sell or by a car call Rick Martinez from SanLeondro Jeep. He paid me top dollars for my car. If you are looking to sell or by a car call Rick Martinez More

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Comfortable environment, pleasant and friendly staff I like the idea of being able to make myself a refreshment while waiting like the idea of being able to make myself a refreshment while waiting More

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I have purchased over 34 cars in 4 years across 16 dealerships. Rick made the experience in the top 3. His attention, clear communication, and relaxed professionalism earned my business going forward. dealerships. Rick made the experience in the top 3. His attention, clear communication, and relaxed professionalism earned my business going forward. More

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I honestly just wanted to leave a review because good customer service deserves to be recognized. Armando was the one who got me to come into the dealership, and I’m glad he did because Rick made the exp customer service deserves to be recognized. Armando was the one who got me to come into the dealership, and I’m glad he did because Rick made the experience feel easy and comfortable from the start. Buying a car is a huge decision and can feel stressful, especially when you have kids with you, but Rick never once made me feel pressured or rushed. He was patient, professional, down to earth, and genuinely kind the entire time. He was also really sweet with my kids, and as a mom, that honestly meant a lot to me. Even though I needed time to think everything over before making a final decision, I left feeling happy and respected instead of overwhelmed. That’s rare nowadays. 10 stars for Rick honestly. If I decide to buy a car, I’ll absolutely be coming back to him. Thank you again Rick for making the experience feel comfortable instead of stressful. More

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I found the truck I wanted online and Rick was able to help me with no issues at all as well as Kael it was a fast process and no issues whatsoever help me with no issues at all as well as Kael it was a fast process and no issues whatsoever More

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Rick took great care of us looking for new truck not knowing what I was going to get and also helping us befor they were open thanks again Rick Martinez knowing what I was going to get and also helping us befor they were open thanks again Rick Martinez More

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We went to San Leandro jeep Monday morning - Rick Martinez was just getting to the office. he helped us right away before the office even opened. Rick got us in the jeep we wanted. Rick was very he Martinez was just getting to the office. he helped us right away before the office even opened. Rick got us in the jeep we wanted. Rick was very helpful and took the time to work with our needs. I would highly recommend him to anyone! More

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Rick Martinez was GREAT! Wonderful customer service. Talked to him and got scheduled for an appointment the next morning 10am. Rick was professional, friendly on time and mad Wonderful customer service. Talked to him and got scheduled for an appointment the next morning 10am. Rick was professional, friendly on time and made the process of trading in my 2018 Acadia and getting into a 2025 Acadia quick and easy. Go see Rick you won’t be disappointed. More

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I recently purchased a Tesla Model 3 from this dealership. Admittedly, the process started off a bit bumpy with some miscommunication of the deal, but what really impressed me was how they took dealership. Admittedly, the process started off a bit bumpy with some miscommunication of the deal, but what really impressed me was how they took immediate ownership of the situation. The team was incredibly apologetic and went out of their way to "make it up" to me, ensuring I felt valued and heard. Rick was a absolute standout - his patience and positivity throughout the back-and-forth really helped keep the experience stress-free. Leon also provided top-tier hospitality, making sure I was comfortable and well-taken care of while we finalized the details. It’s one thing to provide good service when everything goes perfectly, but it’s another thing entirely to show such high integrity when things get complicated. More

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