Rick Martinez | Page 15

This dealership might be reviewed well by most, but I had a miserable, and quite offensive experience. I needed to test drive a new vehicle to compare it against a competitors model. When I asked for the new a miserable, and quite offensive experience. I needed to test drive a new vehicle to compare it against a competitors model. When I asked for the newest salesman, I was looking for someone that had time on their hands. Immediately Rick was brought out by the newbie and when he asked if there’s a deal to be made today I said no, he snubbed me and walked back inside. Minutes later sales manager Val came out to try to work a deal before I had even test driven. I declined again, explained why I was there and that I didn’t have time for sales games. This must’ve tweaked him because he responded with “I don’t have time for or play games either” in a very sarcastic manner. This pissed me off, to the point I said “clearly you do, I asked to test drive a vehicle, you’re now the 3rd guy I’ve talked to, and the 2nd walked away when he learned I wasn’t buying today” Eventually Val sends Rick back out to give me a test drive and I’m immediately met with attitude and told “don’t scratch it, it’s a $100k vehicle. Make this fast I need to be back in 10 mins for a client appointment.” Firstly I’m aware of the cost. 2nd, way to make someone feel valued. Last bit of xx, during the test drive Rick mentioned his new Mercedes EV that he’d bought from his son. I asked him “did you test drive the vehicle before hand to make sure it rides well, that’s what I’m doing” to which he profoundly answered “No”…. Such xx. More

Report | Print

Rick Martínez was excellent and made this deal happen. He was responsive, listened to my needs and was creative in putting a deal together that was better than any other dealship. First class operation! He was responsive, listened to my needs and was creative in putting a deal together that was better than any other dealship. First class operation! More

Report | Print

Rick Martinez was a complete delight to work with! ! He was very welcoming, without any pressure!! Rick made us Very Happy to drive off in our Beautiful 2023 Charger RT Walter was very nice and eas ! He was very welcoming, without any pressure!! Rick made us Very Happy to drive off in our Beautiful 2023 Charger RT Walter was very nice and easy to talk with as well!! We will definitely refer to go to Rick when shopping for your new or used car!! San Leandro CDJR is very lucky to have Rick and Walter on board!! Thank you for our great experience!! More

Report | Print

Rick was amazing this is my 5th car purchase and by far the best deal and seamless process yet. If you’re in the market for a car make sure you see Rick!! the best deal and seamless process yet. If you’re in the market for a car make sure you see Rick!! More

Report | Print

I have purchased a few pre-owned vehicles from Rick Martinez in the last twenty years. Not only were the vehicles in the best of condition, Rick Martinez always made me feel like he was on my team. If Martinez in the last twenty years. Not only were the vehicles in the best of condition, Rick Martinez always made me feel like he was on my team. If you’re in the market for a quality pre-owned vehicle or a new Dodge, Chrysler, Jeep or Ram, Rick Martinez is your guy. More

Report | Print

Love this dealership! Lots of options and right off the freeway! Very knowledgeable and friendly staff. Rick Martinez was amazing and so helpful….made a scary process (for Lots of options and right off the freeway! Very knowledgeable and friendly staff. Rick Martinez was amazing and so helpful….made a scary process (for me at least) easy and fun!! Then we had the pleasure of dealing with Karnail who finished the process and he was so friendly and nice! I highly recommend asking for these two when you come in for your next purchase! More

Report | Print

My experience at Dodge San Leandro wit Rick Martinez was great. I highly recommend them if you’re looking for honest and a helpful team for your next car purchase! great. I highly recommend them if you’re looking for honest and a helpful team for your next car purchase! More

Report | Print

Efficient, thorough, professional. We had a good experience when buying our Jeep, ending the lease--everything was explained clearly, and everyone was friendly and very helpful. We had a good experience when buying our Jeep, ending the lease--everything was explained clearly, and everyone was friendly and very helpful. More

by marensmithbkk Verified Customer Verified Customer

Report | Print

Great service here. Everyone is super friendly and helpful. Rick Martinez made the process very easy and helped us get in and out very fast. Everyone is super friendly and helpful. Rick Martinez made the process very easy and helped us get in and out very fast. More

Report | Print

Awesome dealership. I got a fair deal for the truck. I’m a repeat customer. I got a fair deal for the truck. I’m a repeat customer. More

Report | Print