Rick Luis Montesinos Torres

Envision Ford of Oxnard responded

I’m glad to hear Ricky was so helpful in guiding you on what your car needed and making sure everything was taken care of properly. His attention to detail and dedication to our customers really make a difference, and I’ll be sure to share your kind words with him. Thank you for trusting us with your vehicle!

Envision Ford of Oxnard responded

I’m glad to hear you had such a positive experience with our friendly staff, clean facilities, and convenient appointment availability. It’s great to know the ride service was helpful as well — we want to make every visit as easy and stress-free as possible. Thank you for trusting us with your vehicle!

Envision Ford of Oxnard responded

I’m glad to hear you received excellent, efficient service and that your advisor was so helpful throughout the process. That’s exactly the experience we want for every customer. Thank you for trusting us with your vehicle — we look forward to serving you again!

Envision Ford of Oxnard responded

Thank you for such an incredible review. I’m glad to hear our team continues to earn your trust, whether it’s purchasing or servicing your vehicles. It’s especially great to know Ricky went above and beyond with proactive updates and even pictures — that’s true dedication to customer care. I’ll be sure to share your kind words with him and the rest of our staff. We’re honored to have you as customers for life!

Envision Ford of Oxnard responded

I’m glad to hear you’ve consistently experienced great communication and service, and that our technicians are keeping your car running strong. It’s also great to know you appreciated the complimentary wash — we like to add that extra touch. Thank you for your trust, and we look forward to seeing you again!

Envision Ford of Oxnard responded

I’m glad to hear Ricky took care of your vehicle and kept the communication clear throughout the process. He’s dedicated to making sure our customers feel informed and supported, and I’ll be sure to pass along your appreciation to him. Thank you for trusting us with your service needs!

Envision Ford of Oxnard responded

I’m very sorry to hear about the long wait times you experienced for both your oil change and recall service. Even though our advisors treated you well, I understand how frustrating it is to spend hours waiting on something that should feel routine and simple. That’s not the level of efficiency we want for our customers. I’ll be reviewing this with our service team to identify where we can improve scheduling and turnaround times so that your next visit is much smoother. I appreciate your feedback, as it helps us see where we need to do better. Thank you for giving us the opportunity to make things right.

Envision Ford of Oxnard responded

I’m glad to hear you consistently feel taken care of every time you visit. Providing excellent service on every visit is exactly what we strive for, and it means a lot to know our team has earned your trust. Thank you for being such a valued customer!