Rick Groff
Rick Groff at Smithtown Kia

Rick Groff | Page 3

Sales Associate

Smithtown Kia

726 Middle Country Rd
St. James, NY 11780

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5.0
50 Reviews
5.0

50 Reviews

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50 Reviews of Rick Groff

January 22, 2023

Dealership Rating
Employee Rating

This is the sixth car we have purchased from Smithtown Kia. Great Sales and service. Friendly, helpful and sincere. More

by NewPenny2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 24, 2023

Smithtown Kia responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

November 29, 2022

Dealership Rating
Employee Rating

They were awesome. I came all the way from Massachusetts because of their reputation . I wasn’t let down at all . More

by brianbigelow61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerard Rennie, Lance Farley, Frank Marinaro, Scott Preston, Kevin Bartoli , Erica Bergen, Alex Fischler, Kevin Smith, Tyler Williamson

Dec 01, 2022

Smithtown Kia responded

I appreciate you for taking the time to give our dealership such an awesome review! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

Dec 01, 2022

brianbigelow61 responded

No problem, Wish Kevin and everyone a wonderful holiday for me. Brian

November 15, 2022

Dealership Rating
Employee Rating

Great sales process thanks to Kevin that helped me make a decision by walking through the different models. Once I made my decision, the sales process an car delivery were expedited seamlessly and quick. G More

by Tom C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Smith

Nov 17, 2022

Smithtown Kia responded

Tom, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Smithtown Kia. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

November 06, 2022

Dealership Rating
Employee Rating

My experience at smithtown Kia was so enjoyable! Everyone was so helpful and made my experience stress free. I would recommend this dealership to everyone! Gerard was great to work with. He was extr More

by Lbuturla1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gerard Rennie

Nov 08, 2022

Smithtown Kia responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

October 27, 2022

Dealership Rating
Employee Rating

I love how the dealership focuses on the customer’s needs. The process was not overbearing. More

by gloriajblake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Smithtown Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

Nov 02, 2022

gloriajblake responded

Thank you!! I am certainly looking forward to a pleasant journey. Gloria

September 01, 2022

Dealership Rating
Employee Rating

This dealership was great, we had quick service and Gerard was great. We were able to test drive the SUV and we’re able to pick it up the next day. More

by rachelgrimaldi13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gerard Rennie, Frank Marinaro, Scott Preston , Alex Fischler, Kevin Smith, Tyler Williamson

Sep 06, 2022

Smithtown Kia responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 28, 2022

Dealership Rating
Employee Rating

I had the pleasure of meeting Rick Groff as the salesperson who worked with me to get a 2023 Kia Sportage. Rick was very knowledgeable and he was able to order the car that I wanted and he did ever More

by Lnmill2
Recommend Dealer
Yes
Aug 30, 2022

Smithtown Kia responded

Your kind words and fantastic review are greatly appreciated! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

June 09, 2022

Dealership Rating
Employee Rating

Gerard was a very nice, patient and knowledgeable dealer. He gave me all the information on my car and was truly very pleasant to talk to. He made everything simple! Everything was done very efficiently and More

by Gmwhitea1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gerard Rennie

Jun 13, 2022

Smithtown Kia responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 22, 2022

Dealership Rating
Employee Rating

Both Alex and Rick (who originally helped me) were extremely helpful and worked with me to get the best deal possible in my budget. In the future I will be seeing if either of these 2 guys are around More

by Kevintoomey92
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Fischler

Mar 25, 2022

Smithtown Kia responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 16, 2022

Dealership Rating
Employee Rating

After calling a few local dealerships regarding a 2022 Kia Stinger I felt it was not meant to be. Then I gave Smithtown Kia a call I spoke to salesman Rick Groff. I knew I was in for a much better experie More

by Vettevert95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2022

Smithtown Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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