Rick Groff | Page 4

Rick Groff was WONDERFUL, knowledgeable, friendly and patient. No pressure, efficient, made a normally stressful process fun and enjoyable. An absolute PLEASURE. This the 2nd time we've made a purchase f patient. No pressure, efficient, made a normally stressful process fun and enjoyable. An absolute PLEASURE. This the 2nd time we've made a purchase from Kia Smithtown. Would definitely purchase from them again. In these uncertain times Rick's calm demeanor and helpfulness made it one of the easiest purchases we've made in quite a long time. Go see Rick at Smithtown Kia you'll be glad you did! More

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Rick Groff was AWESOME, outgoing and friendly. Made the entire transaction seamless. No pressure and prompt delivery. Would definitely purchase next car from Smithtown Kia. entire transaction seamless. No pressure and prompt delivery. Would definitely purchase next car from Smithtown Kia. More

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This is my first time leasing a car and I am so glad that I did so with Kia. I can't say enough good things about this dealership and specifically my salesman, Rick Groff. My fiancé leased a car with Rick fr I did so with Kia. I can't say enough good things about this dealership and specifically my salesman, Rick Groff. My fiancé leased a car with Rick from Kia a few months ago and I knew that when I started looking, I would do the same. I was unsure about what kind of car I wanted and Rick was so knowledgeable about every car in the lot. I told him my price point and the features that I was looking for and he and he worked to find me the best possible deal on a 2022 Kia Seltos. He made me feel so comfortable in my new vehicle and even adjusted the locks and driver settings with me before I drove out of the dealership. Rick and the Kia Smithtown team truly treat you like family. They went above and beyond for us and we will definitely be back to buy or lease from Kia in the future! More

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Rick Groff was polite and professional from beginning to end ! Helped us find the right car the perfect fit! Thank you I would highly recommend him end ! Helped us find the right car the perfect fit! Thank you I would highly recommend him More

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Rick was very helpful and patient with me, He helped me a lot with all the work i had to provide. i’m very satisfied and happy with my car, They have excellent customer service. lot with all the work i had to provide. i’m very satisfied and happy with my car, They have excellent customer service. More

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Best car buying experience ever. Worked with Rick Groff and Paul Varandas. Very professional. No games. No hidden fees etc. Just a pleasure to do business with them. and Paul Varandas. Very professional. No games. No hidden fees etc. Just a pleasure to do business with them. More

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I spent some time visiting several dealers and examining different makes of cars. Rick G. was the salesperson who helped guide me to a Forte. It was just what I was looking for to replace my Nisson Sentra. different makes of cars. Rick G. was the salesperson who helped guide me to a Forte. It was just what I was looking for to replace my Nisson Sentra. I've only had the car for a week, but it seems to be all I was hoping for. Thanks to Rick and Smithtown Kia for making the experience so easy. More

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Wow! This was the best car buying experience I have ever had. Rick was friendly, knowledgeable and non intimidating. He worked with me on finding the right car for my needs and in my price range. The transa had. Rick was friendly, knowledgeable and non intimidating. He worked with me on finding the right car for my needs and in my price range. The transaction was quick and easy and fun. He took time to explain every detail and feature inside my new car! Well done Smithtown Kia. More

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I’m someone who thoroughly researches all my options regardless of how long it takes, as a result I’ve had the opportunity of dealing with a multitude of Kia dealers on the Island. In a 50 mile radius o regardless of how long it takes, as a result I’ve had the opportunity of dealing with a multitude of Kia dealers on the Island. In a 50 mile radius of my desired location in search of a very specific vehicle, I’ve had to deal with all manner of games, lies, deceit & empty promises... one dealer whom I won’t name here had the gall to have me drive 45 miles on my only day off (thinking I’m picking up the car at a prior agreed upon price) only to be jeered at and made up feel like Im “being cheap for, letting the car go over a few thousand dollars” after adamantly refusing to except a blatant bait & switch... Luckily, about a week later I had the good fortune meeting up with Mr Renny at Smithtown KIA. Finally a straight shooter who not only delivers on his EVERY word, but... this gentleman chooses to treat me like a person as opposed to just a number to make a quota. This process during a pandemic year mind you, was painstakingly Long but I was reassured through the entirety of it that things were moving along accordingly. I got a year newer than I was expecting in the exact trim make model & color I wanted. Did I mention that I didn’t have to haggle to receive a respectable price that was about 8% under MSRP. Finance guy was a breeze to deal with as he was patient answered all my questions and waited a little under 30mins for me to come through the contract and change anything we didn’t agree upon. Don’t waste your time getting robbed by the competition, head the Smithtown ask for Gerard! Tell em Scott Sent ya! More

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Unbelievable service ..Rick Groff was not pushy, aggressive, listened to everything I said wanted and didn't want. He was soft spoken and knew excactly what would suit me best. aggressive, listened to everything I said wanted and didn't want. He was soft spoken and knew excactly what would suit me best. More

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