Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Richie Goetz
Richie Goetz at Shottenkirk Honda of Cartersville
Refer Me

Richie Goetz

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

Contact Me
4.6
11 Reviews
4.6

11 Reviews

Write a Review

11 Reviews of Richie Goetz

September 20, 2024

Dealership Rating
Employee Rating

The new process of receiving a timer seems to be helping with long wait times that I experienced in the past. The service provider was quick and knowledgeable. More

by MELISSAJOHNSON.CCDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 20, 2024

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department, Melissa! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 18, 2024

Dealership Rating
Employee Rating

Although I had a service that was covered by the purchase of my new vehicle I everything was checked and I was treated the same as when I have had hundreds of dollars of service work done in my previous veh More

by JCGOLDWIRE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 19, 2024

Shottenkirk Honda of Cartersville responded

We are very happy to hear Richie and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 13, 2024

Dealership Rating
Employee Rating

Fast, efficient, took me without an appointment and was in and out in no time More

by TRACY.E.MCGINNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 15, 2024

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Tracy, and don't hesitate to let us know if we can be of further assistance.

September 11, 2024

Dealership Rating
Employee Rating

We had a good experience at Shottenkirk Saturday. Called the day before and got a schedule service the next day. More

by PATTY55TATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 11, 2024

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

September 10, 2024

Dealership Rating
Employee Rating

Didn’t do anything as requested. Pay $7k for a worthless warranty. Complete waste of money More

by KATELYNPAVLOVSKY2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jordan Waters, Terry Ford, John Heaton, Kevin Etters

Report | Print
Sep 14, 2024

Shottenkirk Honda of Cartersville responded

Thank you for bringing this to our attention, Katelyn, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 07, 2024

Dealership Rating
Employee Rating

Very friendly and efficient service. Richie was great. He kept me up to date on what was being done. More

by LPHILLIPS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 09, 2024

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Richie met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

August 30, 2024

Dealership Rating
Employee Rating

Richard and Tyler are the best. The customer comes first always. All the employees treat us like we are the only customers that matter. More

by RLMHANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Flanigan, Tyler Bone, Richard Lewis, Kevin Dowdy, Jordan Waters, Terry Ford, Jason Lamarre, John Heaton, Kevin Etters

Report | Print
Aug 30, 2024

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad Richard and Tyler were able to help, and we hope to see you again!

August 29, 2024

Dealership Rating
Employee Rating

Service adviser very clearly explained the service that would be performed and the expected cost. The waiting area was very clean and comfortable. More

by BJONES3020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 29, 2024

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 22, 2024

Dealership Rating
Employee Rating

Friendly, keep me updated on the progress of my service, explained everything to me in detail More

by GEOTLW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 23, 2024

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

August 17, 2024

Dealership Rating
Employee Rating

Attentive staff! Answered all of my questions and took care of me. As a woman, I felt safe coming there by myself knowing I won’t be cheated or taken advantage of. Ti More

by Joe.darko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters, Terry Ford, John Heaton, Kevin Etters

Report | Print
Aug 18, 2024

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Joe, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

1
2

Dealership Inventory (291 Vehicles)

used 2021 Cadillac XT5 car, priced at $35,689
2021 Cadillac XT5
used
Crystal White Tricoat exterior
Automatic
Front-wheel Drive
$35,689
View Details
new 2025 Honda CR-V Hybrid car, priced at $38,700
2025 Honda CR-V Hybrid
new
N/A exterior
Automatic
Front-wheel Drive
$38,700
View Details
used 2022 Subaru Outback car, priced at $24,702
2022 Subaru Outback
used
Magnetite Gray Metallic exterior
Automatic
All-wheel Drive
$24,702
View Details
used 2021 Chevrolet Blazer car, priced at $23,899
2021 Chevrolet Blazer
used
Red Hot exterior
Automatic
Front-wheel Drive
$23,899
View Details
new 2024 Honda CR-V car, priced at $37,355
2024 Honda CR-V
new
Still Night Pearl exterior
Automatic
All-wheel Drive
$37,355
View Details
used 2021 Subaru Crosstrek car, priced at $23,891
2021 Subaru Crosstrek
used
Crystal Black Silica exterior
Automatic
All-wheel Drive
$23,891
View Details
View All Inventory