Richardson Larochelle | Page 20
Service Advisor
Arrigo Dodge Chrysler Jeep Ram Sawgrass
5901 Madison Ave
Tamarac, FL 33321
Dealership Experience
3 yrs, 5 mos
247 Reviews
Write a Review247 Reviews of Richardson Larochelle
July 22, 2024
When situations like mine, where I need a team of good professionals to take care of my car, Arrigo Dealer Jeep Service you can count on them. My car is been in repair and it was transfer to Nick Rivera. professionals to take care of my car, Arrigo Dealer Jeep Service you can count on them. My car is been in repair and it was transfer to Nick Rivera. Then moment I met him he transmit that level of respect and care. It explained what they are doing to finish the repair and I felt positive and hopeful. I can sense the level of honesty. And I love that. Thank you Nick for your meeting and cared for my case. More
Other Employees Tagged: Jay Fernandez, Nicholas Rivera
July 17, 2024
He was Great and hepful he asked me everything that I needed I couldn’t have asked for a better helper needed I couldn’t have asked for a better helper More
Other Employees Tagged: Mark Gondelman, Bob Greenberg, Bernard Jean, Ruddy Hernandez, Nicholas Mcanderson , Jay Fernandez, Jaylen Floyd, Nicholas Rivera
July 16, 2024
Unorganized, hot mess, pulled up no one came to me had to get out and find someone to help me!! had an appointment told one hour, got the video car was done at 3:55 at 4:45 still could not find Richard, car get out and find someone to help me!! had an appointment told one hour, got the video car was done at 3:55 at 4:45 still could not find Richard, car sitting out front.. finally found someone to give me my keys.. they said Richard would email receipt (STILL NO RECEIPT) opened my car and it was full of Trash no one took out the paper or plastic just thrown on passenger seat and I have pictures which I posted to google!! No customer service so sad!! More
Other Employees Tagged: Mitra Rampersad
July 13, 2024
Good and profesional people they fix in short time. The people is very active $ professional The people is very active $ professional More
Other Employees Tagged: Mark Gondelman, Bob Greenberg, Ruddy Hernandez
July 12, 2024
From arrival the staff was great. Rich was very professional and courteous. I love the video from the mechanic working on my truck explaining every detail. We love coming to Arrigo Rich was very professional and courteous. I love the video from the mechanic working on my truck explaining every detail. We love coming to Arrigo. More
July 09, 2024
I brought my brand new jeep Wrangler for warranty work and oil change. I was quite excited to have bought from Sawgrass as it is a large jeep dealer and figured that their service would be stellar at this and oil change. I was quite excited to have bought from Sawgrass as it is a large jeep dealer and figured that their service would be stellar at this point. I’m still at a disbelief of the customer service that I received after my car was returned to me in the same condition that I brought it in. I truly thought that they had not done any work to my car as it was impossible that a water leak so large would still be present when they return the vehicle after three days. I had to call to follow up constantly and then I didn’t even get an invoice nor proof that the oil was changed. I usually don’t leave these reviews, but I am quite concerned of what the customer service of this large dealership has been. I even tried to contact the service manager and was promised I would get a call back from him, after trying to reach my advisor and then the manager for about 10 times in a weeks period…. I never did got the manager callback. I then followed up with the service advisor with a request and never even got an answer back. More
July 08, 2024
I had a great experience taking my 300 in for service. Richardson Larochell was my advisor. The service was done quickly and accurately. He kept me updated throughout the process. Very professional all ar Richardson Larochell was my advisor. The service was done quickly and accurately. He kept me updated throughout the process. Very professional all around. Thank you ARRIGO Sawgrass service dept. More
Other Employees Tagged: Jay Fernandez
July 08, 2024
I receive the best Service at Arrigo Dodge at Sawgrass the service department is the best, they give you the best customer service and they never disappoint me, I love the Professionalism that they perfo the service department is the best, they give you the best customer service and they never disappoint me, I love the Professionalism that they perform, The entire Department is a A+ in my book, Especially my Service Advisor Jaylan. Thank you for everything.. More
Other Employees Tagged: Bob Greenberg, Bernard Jean, Ruddy Hernandez, Nicholas Mcanderson , Jay Fernandez, Jaylen Floyd, Yonly Pena, Nicholas Rivera, Ashley Szepesi, John P - Mechanic, Alan - shop manager
Dealership Inventory (774 Vehicles)

