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Richardo Fuentes
Richardo Fuentes at Lithia Hyundai of Odessa
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Richardo Fuentes

Finance Manager

Lithia Hyundai of Odessa

5000 John Ben Shepperd Pkwy
Odessa, TX 79762

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4.6
19 Reviews

Dealership Experience

1 yr, 1 mo

Industry Experience

9 yrs, 9 mos

Languages Spoken

Spanish Spanish

4.6

19 Reviews

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19 Reviews of Richardo Fuentes

June 18, 2024

Dealership Rating
Employee Rating

It was fast and easy to get approved for the car we looked at that day More

by HERNANDEZ.JESUS58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Paulina Mendoza, Jonathan Aguilar

Helpful
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June 08, 2024

Dealership Rating
Employee Rating

Helpful friendly got appointment set on issue with car and was taken care of quick More

by MIKE_21_08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnny Ybarra, Kristine Campbell

Helpful
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Jun 14, 2024

Lithia Hyundai of Odessa responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon!

June 04, 2024

Dealership Rating
Employee Rating

Isaac was very helpful and made this super easy for me definitely better than the last experiences elsewhere I will be using lithia Hyundai again. More

by BRIANCHACON94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Issac Sanchez

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Jun 14, 2024

Lithia Hyundai of Odessa responded

Thank you for your five-star review. Our team always strives for the highest standards. We are delighted we made your experience a positive one.

May 29, 2024

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Employee Rating

Very courteous to. Theirs Pilgrimage will recommend you more customers my family is really enjoying the mcar More

by BARBARASHANKLIN50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafael Pena , Mary Galeas, Hope Luna, Rj Peroutka, Vianey Serna

Helpful
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May 31, 2024

Lithia Hyundai of Odessa responded

Thank you for your kind words, BARBARASHANKLIN50. We are thrilled to hear that you and your family are enjoying your new car. We appreciate your recommendation and look forward to serving you again in the future.

May 20, 2024

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Employee Rating

They tried to satisfy all my requests during the buying time. I did not feel pressured by the dealer, so it made me easers to take my decision about the deal. More

by YSRAELOLIVEROS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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May 22, 2024

Lithia Hyundai of Odessa responded

Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at Lithia Hyundai of Odessa and what we offer.

May 20, 2024

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Employee Rating

Always had good service and professionalism amongst the employees. Would highly recommend the dealership. We have purchased five vehicles from the dealership More

by PBROOKS0607
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Recommend Dealer
Yes
Helpful
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May 22, 2024

Lithia Hyundai of Odessa responded

Thank you for your kind words and for choosing Lithia Hyundai of Odessa for your vehicle purchases. We appreciate your recommendation and look forward to continuing to provide you with excellent service in the future.

May 04, 2024

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Employee Rating

They always provide great customer service and help answer any questions I may have regarding my service. More

by ALBAUGHKRISTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Rafael Pena

Helpful
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May 06, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with our service team. We are glad to hear that you found our customer service to be great and that we were able to help answer your questions. We appreciate your feedback and look forward to serving you again in the future.

April 13, 2024

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Employee Rating

Everyone was so polite and very hospitable. The surrounding was very warm and very nice. More

by JANAMILLER627
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Apr 16, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience at Lithia Hyundai of Odessa. We are delighted to hear that you found our team to be polite and hospitable, and that you enjoyed the warm and nice surroundings. Your feedback is greatly appreciated.

April 12, 2024

Dealership Rating
Employee Rating

no communication. wouldn’t put me on the loner car list too. i had to pick up my truck without them even looking at it. More

by Sadame42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jjohnny Eguia

Helpful
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Apr 16, 2024

Lithia Hyundai of Odessa responded

We apologize for any inconvenience you experienced during your recent visit to our dealership. We strive to provide excellent customer service and will address your concerns with our team. Thank you for bringing this to our attention.

March 29, 2024

Dealership Rating
Employee Rating

It was a great experience. Theodore is very professional, friendly, and knowledgeable. He made the purchasing process easy for me. I appreciate the attention given. More

by OGGIE05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Theodore Schroeder

Helpful
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Apr 02, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a review, OGGIE05. We are pleased to hear that Theodore provided you with a professional and friendly experience during your visit. We strive to make the purchasing process as easy as possible for our customers and we are glad to hear that you appreciated the attention given to you.

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