Richardo Fuentes
Finance Manager
Lithia Hyundai of Odessa
5000 John Ben Shepperd Pkwy
Odessa, TX 79762
Dealership Experience
1 yr, 8 mos
Industry Experience
10 yrs, 4 mos
Languages Spoken
Spanish
39 Reviews
Write a Review39 Reviews of Richardo Fuentes
January 26, 2025
I bought the car and it took them over a month to get me my tags. I received a letter from the same place that financed my car for a higher rate and higher payments. Hyundai blames it on them and the lender my tags. I received a letter from the same place that financed my car for a higher rate and higher payments. Hyundai blames it on them and the lender blames it on h Hyundai. It took them 4 weeks to process the buy on my old car so I was being charged for new car and old car. There was a crack in my window that took them 4 weeks to fix and I would call to get it fixed and they gave me the run around. More
Other Employees Tagged: Jorge Zuniga
November 09, 2024
I came to Lithia with a different idea in mind and all of the representatives came up with the best suggestion, And that was to put me in a brand new 2025 Hyundai Kona. It is the perfect vehicle for me. Than the representatives came up with the best suggestion, And that was to put me in a brand new 2025 Hyundai Kona. It is the perfect vehicle for me. Thank you, Lithia! More
Other Employees Tagged: Amy Cordova, Theodore Schroeder
October 30, 2024
This dealership was such a refreshing help. It didn’t feel as if it was simply a deal, instead they worked to get me a vehicle which fit my exact needs. Taking the time to understand each and e It didn’t feel as if it was simply a deal, instead they worked to get me a vehicle which fit my exact needs. Taking the time to understand each and every one of my requirements and concerns. More
Other Employees Tagged: Paulina Mendoza
October 19, 2024
Amazing customer service. They were great at helping me get a vehicle. Super nice about everything.I highly recommend this place to shop out for open new car They were great at helping me get a vehicle. Super nice about everything.I highly recommend this place to shop out for open new car More
Other Employees Tagged: Brian Smith, Salvador Cordova, Eric Munoz, Jonathan Aguilar, Eric Gonzales, Kristine Campbell, Amy Cordova, Anna Lujan
October 17, 2024
so Professional at time to speak with me and explained everything about the process and car everything about the process and car More
Other Employees Tagged: Johnny Ybarra
October 15, 2024
I did not work with any of Lithia's salespeople. It was a father/son duo that were "event" contractors. WOULD NEVER DO THAT AGAIN. Did not give us the correct information on the car or the finan It was a father/son duo that were "event" contractors. WOULD NEVER DO THAT AGAIN. Did not give us the correct information on the car or the financing. It wasn't until financing that we met with Ricardo that it turned around. Ricardo took our concerns about the mis-information, the wrong financing details, and the wrong interest rates, that it got straightened out. The one regret that we have is that we did not inspect the car before we took possession. The car has scratches in the hood area that we will have to pay to get buffed out. Did not get the car serviced before we left either....should have waited the extra hour, but we had been there since they opened and we were all tired and very done with it. Was told that if I gave a bad review the person who helped us would get the review, NOT the "event" people. I think that if we had actually gotten a Lithia person, it could have been different. Love the car. Glad we got it, just not a great interaction with the EVENT PEOPLE! Did not have interaction with anyone else except Ricardo and Theo and they were great. More
October 15, 2024
Pleasant to deal with and held to their word on the whole deal even though we had to wait till the next day to finish it deal even though we had to wait till the next day to finish it More
Other Employees Tagged: Amy Cordova
October 12, 2024
Great place to buy a car at . Great people to work with and was a great experience buying my first new car. Great people to work with and was a great experience buying my first new car. More
Other Employees Tagged: Johnny Ybarra, Kristine Campbell, Amy Cordova
October 05, 2024
They were quick to sell but didn't fill up all the washer fluid not clean inside terrible job fluid not clean inside terrible job More
Other Employees Tagged: Jonathan Aguilar