Richard York
Richard York at Showcase Honda

Richard York | Page 11

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
266 Reviews
4.8

266 Reviews

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266 Reviews of Richard York

July 29, 2024

Dealership Rating
Employee Rating

I was able to get in and out and still meet my appointment at the Mayo Clinic. I was pleased with the service! More

by Mel
Workmanship
Service Time
Recommend Dealer
Yes

July 26, 2024

Dealership Rating
Employee Rating

Proffesional and friendly staff, I usually visit the parts department they are very knowledgeable and are alsways willing to help. More

by eladiocervantes21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Jerry Green, James Birchman, Cassie Allen, Devin Suzuki, Austin Czerwinski , Francisco Ostos, Kevin Proo, Noah Ventura

July 01, 2024

Dealership Rating
Employee Rating

They do a good job when I need them. I Would recommend them to anyone..👍 More

by pottse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 30, 2024

Dealership Rating
Employee Rating

A broken clip caused a protective plate to hang off the underside of my car. I brought the car to showcase Honda and they fixed it right away! I was very happy! More

by Wsherry4613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 29, 2024

Dealership Rating
Employee Rating

The staff was friendly, professional and timely. They kept me informed and listened to my concerns. I appreciated their efforts. More

by ZMIT30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 27, 2024

Dealership Rating
Employee Rating

Excelente servicio, muy amable Francisco! 😊 todo muy bien! Muy serviciales todos!! Contenta con el servicio! 💯 More

by Mary.rivera43mr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Eshelman, Daniel McCourt, Francisco Ostos, Noah Ventura

June 23, 2024

Dealership Rating
Employee Rating

Always have great service and with Richard York. .....one reason we come there. He is very helpful More

by granygrnt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 21, 2024

Dealership Rating
Employee Rating

Staff is courtesy and always on time. Explain repairs thoroughly and provide options. I actually enjoy visiting them for all my service needs! More

by MCTRACEY55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devin Suzuki

June 20, 2024

Dealership Rating
Employee Rating

Transmission light on but charged $188 for diagnostic check but first thing u do is xx tranny dipstick , problem solved it was overfilled ,no Need for diagnostic charge More

by Jim horn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 08, 2024

Showcase Honda responded

Thank you for sharing your recent experience with us, and we sincerely apologize for the inconvenience you encountered regarding the diagnostic charge for your transmission issue. Your feedback is important to us, and we regret any frustration this situation may have caused. We apologize for any miscommunication or oversight regarding the diagnosis of your transmission light issue. It is our priority to ensure accurate and efficient service for all our customers, and we regret that this was not reflected in your recent visit. To discuss this matter further and to address your concerns, we encourage you to contact Sean Hoopes, our Service Director, directly at 602-274-3800. Sean is committed to understanding your situation in detail and working with you to find a resolution that meets your satisfaction. Once again, we apologize for the inconvenience and appreciate your feedback as it helps us improve our service and customer experience.

June 18, 2024

Dealership Rating
Employee Rating

We exclusively go to showcase Honda and always have a great experience! Thank you to all of the staff. More

by JMENZER0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Marion, Amair Habhab, Jerry Green , Trey in finance

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