Richard York
Richard York at Showcase Honda

Richard York | Page 10

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
250 Reviews
4.8

250 Reviews

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250 Reviews of Richard York

June 23, 2024

Dealership Rating
Employee Rating

Always have great service and with Richard York. .....one reason we come there. He is very helpful More

by granygrnt1
Service Price Transparency
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Recommend Dealer
Yes

June 21, 2024

Dealership Rating
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Staff is courtesy and always on time. Explain repairs thoroughly and provide options. I actually enjoy visiting them for all my service needs! More

by MCTRACEY55
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Recommend Dealer
Yes

Other Employees Tagged: Devin Suzuki

June 20, 2024

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Transmission light on but charged $188 for diagnostic check but first thing u do is xx tranny dipstick , problem solved it was overfilled ,no Need for diagnostic charge More

by Jim horn
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Recommend Dealer
No
Jul 08, 2024

Showcase Honda responded

Thank you for sharing your recent experience with us, and we sincerely apologize for the inconvenience you encountered regarding the diagnostic charge for your transmission issue. Your feedback is important to us, and we regret any frustration this situation may have caused. We apologize for any miscommunication or oversight regarding the diagnosis of your transmission light issue. It is our priority to ensure accurate and efficient service for all our customers, and we regret that this was not reflected in your recent visit. To discuss this matter further and to address your concerns, we encourage you to contact Sean Hoopes, our Service Director, directly at 602-274-3800. Sean is committed to understanding your situation in detail and working with you to find a resolution that meets your satisfaction. Once again, we apologize for the inconvenience and appreciate your feedback as it helps us improve our service and customer experience.

June 18, 2024

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We exclusively go to showcase Honda and always have a great experience! Thank you to all of the staff. More

by JMENZER0
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Recommend Dealer
Yes

Other Employees Tagged: Steve Marion, Amair Habhab, Jerry Green , Trey in finance

June 18, 2024

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Close to home and easy to book an appointment. Richard is very helpful and got me out in a reasonable time frame More

by DLCHELINI
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Recommend Dealer
Yes

June 17, 2024

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Very professional experience. They were very clean and organized. We had to go in to get a warranty claim on our ac system and the process was easy with them. More

by WILLIAM.CHERRY916
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Recommend Dealer
Yes

June 16, 2024

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I have a terrible car. 27 times in the repair shop in 28 months. It is horrible and while the service writers want to do the best the warranty from Berkshire dealers (MPP) More

by wesrdavis
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Recommend Dealer
No

June 15, 2024

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It’s always a pleasure when I come to the dealership for service guys are very very nice very accommodating More

by denise.Bogan2
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Recommend Dealer
Yes

Other Employees Tagged: Austin Czerwinski

Jun 17, 2024

Showcase Honda responded

Thank you for your review! We're delighted to hear that you had a pleasant experience at our dealership and that our service team was very nice and accommodating. Customer satisfaction is our priority, and we're glad that our team provided excellent service during your visit. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future with the same level of care and professionalism.

June 14, 2024

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I’ve been going to showcase for about 20 years and the entire staff and operation are professional, and they have always taken good care of my family More

by GIANNIAS
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Recommend Dealer
Yes
Jun 17, 2024

Showcase Honda responded

Thank you so much for your loyalty and kind words! We truly appreciate you choosing Showcase Honda for your automotive needs over the past 20 years. It's wonderful to hear that our entire staff has consistently provided you and your family with professional service and excellent care. Your satisfaction is our priority, and we're committed to continuing to meet and exceed your expectations in the future. If there's anything else we can do for you or if you have any further feedback, please feel free to reach out. We value your business and look forward to serving you and your family for many more years to come!

June 14, 2024

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Showcase has the best service department. We have been coming here since we bought our CRV & Fit here in 2014. More

by TIMOTHY.ANDERSONBOWEN
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Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen, Devin Suzuki, Francisco Ostos , Richard York

Jun 17, 2024

Showcase Honda responded

Thank you for your loyalty and positive feedback! We're thrilled to hear that you've consistently had a great experience with our service department since purchasing your CRV and Fit in 2014. Your continued trust in us means a lot, and we're committed to providing you with the best service possible for many years to come. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again soon!

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