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Richard York
Richard York at Showcase Honda
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Richard York

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.9
207 Reviews
4.9

207 Reviews

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207 Reviews of Richard York

January 30, 2025

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Employee Rating

Just threw me in a car and that was it; only cared about the sale More

by EDDARDEN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sean Hoopes, Kevin Proo, James Birchman, Devin Suzuki, Austin Czerwinski, Francisco Ostos, Sebastian Eshelman, Jonathan Wilson, Joseph Ungor

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Jan 31, 2025

Showcase Honda responded

Our goal is to make sure every customer feels heard and valued, and we understand that it’s important to feel well-guided throughout the entire process. We’d appreciate the opportunity to learn more about your experience and address your concerns. Please feel free to reach out to Lindsay Voss, Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539 so we can make things right.

January 17, 2025

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I have THE BEST service advisor. He always goes above and beyond. Personable and professional! More

by TRISHAM
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2025

Showcase Honda responded

Thanks, Trisham! We're thrilled to hear about your positive experience with our service advisor. We pride ourselves on delivering exceptional service, and it’s great to know that our team is making such a difference for our customers. Your feedback means a lot to us!

January 14, 2025

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Great service department. Very exhaustive vehicle inspections, but service not pushy to fix everything that day. More

by JOSH_PEABODY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 14, 2025

Showcase Honda responded

Thanks for the fantastic feedback, Josh! We're thrilled to hear you appreciated our thorough inspections and no-pressure approach. Our team is dedicated to providing top-notch service while keeping your needs in mind. We look forward to assisting you again!

January 09, 2025

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Excellent service as always! Love the team at Showcase Honda. Will definitely be back for service. More

by ALYSAGREEN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 10, 2025

Showcase Honda responded

Alysa, thank you for your fantastic review! We’re thrilled to hear you love our team at Showcase Honda. Your continued support means the world to us, and we can’t wait to welcome you back for your next service!

January 09, 2025

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Found out my car’s AC leak was behind dash, so traded in my car. More

by DJANDL
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Natalie Tass

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Jan 10, 2025

Showcase Honda responded

Thanks for sharing your experience! We're glad you found a solution for your car's AC issue with us. If you have any questions about your new ride or need further assistance, feel free to reach out. Enjoy your new wheels!

December 26, 2024

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Fantastic job of caring for my Honda &keeping it running smoothly. Richard York is my guy and he is an absolute pleasure to work with. More

by DESERTDAISY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 30, 2024

Showcase Honda responded

Thank you! We’re thrilled to hear you’re happy with Richard's service. Your Honda’s well-being is our priority, and we appreciate your support. If there’s anything we can do to make your experience even better, just let us know!

December 22, 2024

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Employee Rating

Showcase is the best car dealer for service and for your new car purchase needs More

by Kayla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Kevin Proo, James Birchman, Cassie Allen, Devin Suzuki, Austin Czerwinski, Francisco Ostos, Sebastian Eshelman , Daniel McCourt

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Dec 23, 2024

Showcase Honda responded

Kayla, thank you for your fantastic review! We're thrilled to hear that you had a great experience with us for both service and your new car purchase. Your support means a lot, and we look forward to serving you again in the future!

November 30, 2024

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Richard has been an amazing Service Rep, going out of his way to explain things clearly to me and making sure to find me the best prices for what I need done. I'm delighted to look to his advice for our two More

by Pastor Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 02, 2024

Showcase Honda responded

We’re thrilled to hear about your positive experience with Richard! Our team strives to provide clear communication and great service. Your satisfaction means a lot to us, and we're glad you found the best solutions for your cars. Thank you for sharing your feedback!

November 29, 2024

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Employee Rating

Richard has been my service advisor for4 or 5 years now. He always makes sure I get quick service. Will never take my car to a different dealer. I’ve bought 2 cars from them and always give me a great deal. More

by PAPPASMURF1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Green , Jonathon Morales

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Dec 02, 2024

Showcase Honda responded

Thank you! We're thrilled to hear about your positive experiences with Richard and our team. Your loyalty means the world to us, and we look forward to continuing to provide you with excellent service and great deals in the future!

November 10, 2024

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Employee Rating

We have had nothing but positive experiences with Richard at Showcase Honda in Phoenix Az More

by nkey30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2024

Showcase Honda responded

Thanks for the fantastic review! We're thrilled to hear about your positive experiences with Richard. Our team works hard to provide great service, and it’s wonderful to know we’re hitting the mark. Your support means a lot to us!

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