Richard York
Richard York at Showcase Honda

Richard York

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
234 Reviews
4.8

234 Reviews

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234 Reviews of Richard York

September 17, 2025

Dealership Rating
Employee Rating

Their service dept. is always pleasing to talk with and knowledgeable. My service work today was done promptly… More

by BHPQVS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2025

Showcase Honda responded

Thank you immensely for sharing your experience with our service department. We deeply value hearing that our team provided knowledgeable assistance and completed your service work in a timely manner.

September 14, 2025

Dealership Rating
Employee Rating

Great dealership. Professional, on time, work done right the first time. Place is clean and comfortable. More

by Mk
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Clay Knight, Jerry Green

Sep 18, 2025

Showcase Honda responded

We are absolutely thrilled to hear about your positive experience with our team. Your recognition of our professional approach and punctual service means so much to us. We take pride in getting repairs completed correctly on the first visit, and we're delighted that this met your expectations.

September 04, 2025

Dealership Rating
Employee Rating

The best in factory parts and prices and service. Thank you Chowcase honda. ATT. AMADEO. More

by Liberty collision center
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 16, 2025

Showcase Honda responded

Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you found our factory parts, pricing, and service to be the best. Your satisfaction means everything to us, and we truly appreciate your trust in Showcase Honda. We look forward to continuing to serve you with the same level of excellence in the future.

August 30, 2025

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All the service advisors are very good, but Richard York is outstanding. He always explains in simple terms why he recommends what needs to be done. More

by ileenbruns
Service Price Transparency
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Recommend Dealer
Yes
Sep 16, 2025

Showcase Honda responded

We are utterly delighted to hear about your positive experience with our service team. It's wonderful to know that you find all of our service advisors helpful and that Richard York has made such a strong impression with his clear explanations and outstanding service.

August 30, 2025

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Work was done well and in a timely manner. Don't know what else to say. This was warranty work so I was glad to get is it done. More

by EMAYS0
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Showcase Honda responded

We are pleased to hear that your warranty service was completed well and in a timely manner. Your satisfaction with the quality and efficiency of our work means a great deal to us at Showcase Honda. We understand that warranty repairs can sometimes be unexpected, so we strive to make the process as smooth as possible for our customers. Thank you for taking the time to share your experience with us.

August 20, 2025

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Very professional, kind, extremely helpful. For sure we suggest all our friends to choose the Honda cars, and also the showcase Honda Salon. More

by ellaborovicsne
Service Price Transparency
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Recommend Dealer
Yes
Sep 12, 2025

Showcase Honda responded

Thank you for sharing your wonderful experience with us! We truly appreciate your kind words about our team being professional and helpful. It means so much to know that you felt well taken care of during your visit. Your recommendation to friends about both Honda vehicles and Showcase Honda speaks volumes, and we are honored by your trust in us. We look forward to continuing to serve you and providing the same excellent experience in the future.

August 08, 2025

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Employee Rating

Professional, knowledgeable, friendly, helpful staff in your service area. The service addressed the issues and car was returned by end of day. They went over and above to provide additional education on More

by Gigi
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 12, 2025

Showcase Honda responded

We are elated to hear about your wonderful experience with our service team! Your kind words about our professional and knowledgeable staff truly mean the world to us. We're thrilled that we could address all your concerns and have your vehicle ready by the end of the day. It's especially rewarding to know that our team took the time to provide you with additional information about your car's features. At Showcase Honda, we believe in going the extra mile to ensure our customers feel confident and informed about their vehicles. Thank you for taking the time to share your positive experience with us!

July 31, 2025

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Employee Rating

Dishonest practices. We agreed on an out-the-door price for our vehicle, but when it came time to finalize the paperwork, the finance manager claimed we had to pay over More

by KDDANIELS
Service Price Transparency
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Recommend Dealer
No
Aug 04, 2025

Showcase Honda responded

Our goal is always to be transparent during every step of the purchase process, and if expectations were not clearly set or honored, that is something we must address and correct. This is not reflective of the standards we uphold at our dealerships. To help us look into this further and work toward a resolution, we encourage you to contact Lindsay Voss, our Customer Relations Manager, directly at lvoss@vtaig.com or 602-604-6539.

July 29, 2025

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Employee Rating

Richard is quick, friendly and I enjoy working with him when I get my car serviced. More

by tommygrace2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2025

Showcase Honda responded

We are glad to hear about your positive experience with our service team. It's wonderful to know that you find our staff to be quick and friendly during your visits. We truly appreciate customers like you who take the time to share their feedback, and we look forward to continuing to provide you with excellent service for all your automotive needs.

July 17, 2025

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Employee Rating

They took really great care of me and treated me like family and gave me the best possible deal. More

by sanfordmjr
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Jul 18, 2025

Showcase Honda responded

Thank you for sharing your wonderful experience with us. We are thrilled to hear that our team provided you with exceptional service and made you feel welcomed as part of our family. It means so much to know that we were able to offer you an outstanding deal while ensuring you felt valued throughout the process.

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