Richard York | Page 25

Deneen is so very professional and credible and always follows through on her promises to the customers. follows through on her promises to the customers. More

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I've have purchased a few cars from Showcase Honda and have loved every experience. Deneen Smeraldo makes it fun and as easy as can be. She knows her stuff and knows how to make you happy. have loved every experience. Deneen Smeraldo makes it fun and as easy as can be. She knows her stuff and knows how to make you happy. More

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James game me the best deal at a hard time his service was excellent and gave a great break down of my Honda purchase. was excellent and gave a great break down of my Honda purchase. More

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I have purchased 7 Honda's from Deneen. She is customer orientated and knowledgeable. I'm also very pleased with their service department. She is customer orientated and knowledgeable. I'm also very pleased with their service department. More

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Preplanned a trip to get recall work involving safety issue on the airbag and was told I could get it fixed. I specifically let them know that I was coming from a rural town, and it was a long drive for issue on the airbag and was told I could get it fixed. I specifically let them know that I was coming from a rural town, and it was a long drive for me - almost 4 hours. After I showed up, the service gal said they used the part on someone else's vehicle (a while back), and that I would have to return the next day. If they had knowledge of this prior to my appointment, this message could have easily been communicated and rescheduled prior to my arrival. Additionally, I was made to pay $180 for the diagnosis so I called the service manager Sean Hoops and and asked if they would kindly refund some or all of the diagnosis fee for not holding your end of the bargain up and for my gas and time on the road. He said "no and we don't refunds on diagnosis fees". Also, they found on the diagnosis a few repairs like the rear passenger window motor and door locks, and a few other small repairs and said it would be in the $4,700 (which could also be safety issues - such as door lock and window accessibility), where this cost of service any other place was almost half this price. I would definitely check out one of the other local dealerships before doing business with Showcase Honda. Safety should always be of top priority, which does not reflect the priority of this place. More

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Very professional very personal and so fun to work with. Highly recommend. Will be coming back to purchase a car for my son. Hopefully if they have a good or used one. Highly recommend. Will be coming back to purchase a car for my son. Hopefully if they have a good or used one. More

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About 8:30 a. m. Monday, December 19, I took my Honda CRV to Showcase service center. I was concerned about a message I was getting about my tires. A woman agent m. Monday, December 19, I took my Honda CRV to Showcase service center. I was concerned about a message I was getting about my tires. A woman agent came to my car. She LISTENED to me as I told her my problem. She proceeded to contact the right people in the service department. Quickly, I was told to take my car to the service department. She followed me. There a young man came to the car, checked everything, fixed what needed to be fixed. Neither of them tried to convince me to buy this/ that, get service that I didn't need. They fixed my problem. I wish all the agents could be so professional! More

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Deneen was very professional, helpful, and so very kind! Helped me get to & from Honda when my vehicle was broken. Finance Tyler was so helpful, explained everything, and got me finance when my credit was Helped me get to & from Honda when my vehicle was broken. Finance Tyler was so helpful, explained everything, and got me finance when my credit was good, had some vehicle repairs not paid off yet, and credit not used in a while. Deneen showed me all the features in my new vehicle. Both are Very professional, helpful, and kind! Their expertise is amazing & outstanding! So appreciated! Richard Vargas was so helpful, friendly, expertise fantastic & appreciated! Outstanding Expertise by all & so appreciated! More

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Third CRV,Always a positive experience, Deneen is a pleasure to work with and very professional. Showcase excellent in all areas and my go to dealership. pleasure to work with and very professional. Showcase excellent in all areas and my go to dealership. More

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What a great effort on his part & Showcase too, to get my Ridgeline fixed! Richard was excellent! Time was critical & Richard did a great job of organizing the repair of my truck. Thank you for awesome se Ridgeline fixed! Richard was excellent! Time was critical & Richard did a great job of organizing the repair of my truck. Thank you for awesome service!! More

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