Richard York | Page 26

Under the new management of Jerry Green, all departments of Showcase Honda have moved to a new excellent level of customer service performance. In my opinion SH has become a leading dealership in the Phoen of Showcase Honda have moved to a new excellent level of customer service performance. In my opinion SH has become a leading dealership in the Phoenix area. I would particularly want to commend Deneen Smeraldo, Richard Vargas and of course Jerry Green. More

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Richard Vargas I had the same service rep, Jerry McLeod, at this dealership for 20+ years. So disappointed when he retired as he really provided outstanding service I had the same service rep, Jerry McLeod, at this dealership for 20+ years. So disappointed when he retired as he really provided outstanding service. Went through lots of service reps for several years after that and not happy with the new ownership at Showcase Honda. I hung in there. For 3-4 years have had Richard Vargas as my service advisor. He takes great care to provide the best service. He’s personable, professional and knowledgeable. Definitely 5 stars for Richard!! More

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Sales and Service departments Service department representatives are both friendly and courteous. In fact I think this Honda dealership has the most helpful and professional person Service department representatives are both friendly and courteous. In fact I think this Honda dealership has the most helpful and professional personnel I've ever seen any company, even in different industries. More

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Pleasant experience with oil change Not only did I get an oil change at a good price, but they give me a complimentary car wash my car really needed it Not only did I get an oil change at a good price, but they give me a complimentary car wash my car really needed it More

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Oil change is always fast!! Every time get my service done here it’s so fast and the waiting area is always clean and comfortable! Thank you Richard Vargas and showcase Honda for Every time get my service done here it’s so fast and the waiting area is always clean and comfortable! Thank you Richard Vargas and showcase Honda for always giving me the best service! More

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First service of my new Civic Mr. Vargas met me immediately and advised me it would take about 45 minutes to provide the service and wash my car. It was exactly as he indicated. Mr. Vargas met me immediately and advised me it would take about 45 minutes to provide the service and wash my car. It was exactly as he indicated. What I especially appreciated was that the car was not just serviced and washed, but the inside was cleaned and wiped. That REALLY made me happy. The whole experience was outstanding! My thanks to Richard Vargas and the Showcase Honda personnel that worked on my car! More

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oil change Richard was very helpful and courteous helping me get my car serviced. My oil change/car wash took longer than expected and Richard comped my servi Richard was very helpful and courteous helping me get my car serviced. My oil change/car wash took longer than expected and Richard comped my service. That was very unexpected and I appreciate the fact that he values my time. More

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Dead Battery : ( I had a dead battery on Friday. I was able to start the car and drive to my mechanic. Being the good guy that he is (Tony's Auto on 56th and Thomas) h I had a dead battery on Friday. I was able to start the car and drive to my mechanic. Being the good guy that he is (Tony's Auto on 56th and Thomas) he reminded me that my battery was still under warranty. He had me call Showcase and see if they could fit me in right away. I spoke to Richard and he told me to come in. They saw me right away, had the battery and installed it and gave me a carwash. No cost! I'm grateful for an honest mechanic and for the folks at Showcase Honda. I will be returning for all of my recommended car check ups. More

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Busy but very fast service They’re good people; service center, parts department, all. They’re busy but very fast service on your expectation level of quality. Matt at parts is They’re good people; service center, parts department, all. They’re busy but very fast service on your expectation level of quality. Matt at parts is a good salesmen as well as a good person. Thank you, all of you! More

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Vehicle service Service was fast and Richard Vargas was great. He greeted us with a smile and kept us informed about our vehicle. Will definitely recommend Richard Va Service was fast and Richard Vargas was great. He greeted us with a smile and kept us informed about our vehicle. Will definitely recommend Richard Vargas for service More

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