Richard Vargas

The worst experience I have ever had with one of the workers there, his name is Vic. I took my car, had no updates from him unless I asked. When I did get an update I was told my car could be picked up workers there, his name is Vic. I took my car, had no updates from him unless I asked. When I did get an update I was told my car could be picked up a week after I left it at 5pm. I went at 5.30pm and guess what, my car was not even ready for pick up. Management is non existent, do not expect to hear back from ANYONE let alone management EVER. Someone else ended up helping me out and that man seemed embarrassed of how I had been treated. When they finally advised my car was ready I went to go pick it up and they could not find the paperwork nor my keys. Very unprofessional working people and management is truly non existent. The people on the phone lines are not allowed to transfer calls so if you leave a VM do not expect to ever hear back from them. What a shame. Only one worker out of all of them I dealt with was worth my time. Very disappointing. Jorge Alpizar is the main reason I will be returning for ANY service at this location. He took over my case in a very correct and professional way and apologized for something he did not even have to. He’s the one to go to if you ever end up in this place! More

by Samantha Kaufer Verified Customer Verified Customer

Report | Print

If you go there to buy a car ask for Mr. Vargas the Manager. He will get you the right deal. Vargas the Manager. He will get you the right deal. More

by dajidaliusa Verified Customer Verified Customer

Report | Print

Andres Pagan is an amazing sales person he was attentive, patient, knowledgeable and willing to work with us. I would recommend him and the entire team at Hollywood they were amazing. I am one happy customer patient, knowledgeable and willing to work with us. I would recommend him and the entire team at Hollywood they were amazing. I am one happy customer and I will for sure come back and continue to make my vehicle purchase. More

by raptordave81 Verified Customer Verified Customer

Report | Print

Miguel was very helpful and had great communication he assisted me and my fiancé on finding a car making an easy purchase assisted me and my fiancé on finding a car making an easy purchase More

by Debbie Verified Customer Verified Customer

Report | Print

It was an absolutely wonderful experience dealing with everyone at Hollywood Chrysler Jeep. I would highly recommend it to anyone. everyone at Hollywood Chrysler Jeep. I would highly recommend it to anyone. More

by mariamila Verified Customer Verified Customer

Report | Print

Great service A+ excellent customer service fast and good price all in one place thank you price all in one place thank you More

by alexis_parejo Verified Customer Verified Customer

Report | Print

From sales to finance to accepting ownership the transaction was pleasant and not at all stressful… transaction was pleasant and not at all stressful… More

by kessel0 Verified Customer Verified Customer

Report | Print

ALAN FINANCE IS A LIAR, NEVER CALL YOU , STAY AWAY OF THIS GUY! JUST A HUNGRY MAN THIS GUY! JUST A HUNGRY MAN More

Report | Print

relatively simple. drove a preowned with 360 cameras and bought it. would have lunch with the finance guy, didn't recognize 3rd name. drove a preowned with 360 cameras and bought it. would have lunch with the finance guy, didn't recognize 3rd name. More

by kmike26 Verified Customer Verified Customer

Report | Print

Brandon is a great service Mngr. He goes out of his way trying to make things Great again! He goes out of his way trying to make things Great again! More

by Pete Verified Customer Verified Customer

Report | Print