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Richard Lanci
Richard Lanci | Page 39
Service and Parts Director
BMW of Fort Washington
500 Pennsylvania Avenue
Fort Washington, PA 19034
432 Reviews
Dealership Experience
12 yrs, 1 mo
Industry Experience
46 yrs, 9 mos
Languages Spoken
English
432 Reviews
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432 Reviews of Richard Lanci
November 16, 2022
Ben was great. Amie was very helpful. I recommend friends to BMW fort Washington. Excellent service and customer care Amie was very helpful. I recommend friends to BMW fort Washington. Excellent service and customer care More
by Emin
Other Employees Tagged: Amie Marshall, Frank Menna, Ryan Young, Ben Ammar
November 12, 2022
Frank Menna is just terrific ! He is very customer service oriented. He answers all your questions and makes sure you are completely satisfied before you leave the dealer service c He is very customer service oriented. He answers all your questions and makes sure you are completely satisfied before you leave the dealer service center. Along with the efforts of Ben, Brittany and Amie, he is a great service advisor ! More
by njssanta
Other Employees Tagged: Amie Marshall, Frank Menna, Ryan Young, Brittany Startzel, Ben Ammar , Michael Fastman
November 12, 2022
Ben Ammar and Frank Menna provided excellent service! I recommend BMW Fort Washington for car service! I recommend BMW Fort Washington for car service! More
by Lindseyburstein
Other Employees Tagged: Frank Menna, Ryan Young, Brittany Startzel, Ben Ammar , Michael Fastman, Joo Yeon Park
November 11, 2022
Ben Ammar, Jim Kostack, Ryan Young, Rich Lanci, Frank Menna, Mike Fastman and JP Dunphy. What a fantastic Service team! Ben Ammar was outside when he saw my car needed an inspection sticker, they not onl Menna, Mike Fastman and JP Dunphy. What a fantastic Service team! Ben Ammar was outside when he saw my car needed an inspection sticker, they not only got my car in immediately to get inspection done, but they had it back out to me in less than 2 hours! Unbelievable team! Thank you all so much! More
by DrivingDad
Other Employees Tagged: Jim Kostack, Frank Menna, Ryan Young, Ben Ammar , JP Dunphy, Michael Fastman
November 11, 2022
The excellent service run by the head Mike Fastman BMW Of Fort Washington the best place to take your car between the managers rich Lanci, Ryan Young service, writer, Amy Graham, all the staff ben ammar was Fort Washington the best place to take your car between the managers rich Lanci, Ryan Young service, writer, Amy Graham, all the staff ben ammar was phenomenal his kindness, courteousness, and friendship with him, and all the employees at BMW of Fort Washington was outstanding More
by mcesarinijr
Other Employees Tagged: Joe Baker, Leonard Linch, Berj Yeretzian, Amie Marshall, Gary Koval, Ryan Young, Matthew Eisele, Ben Ammar , Michael Fastman
November 11, 2022
Ben Ammar great very helpful. He make it wonderful visiting service. That I recommend to everyone great management. Rich Lanci . Ryan young . Michael fastman don’t forget Gary kov He make it wonderful visiting service. That I recommend to everyone great management. Rich Lanci . Ryan young . Michael fastman don’t forget Gary koval More
by Njlpiano
Other Employees Tagged: Jeremy Golis, Jim Kostack, Gary Koval, Ryan Young, Ben Ammar , Michael Fastman, Joo Yeon Park
November 10, 2022
Upon my recent visit to Bmw of Ft Washington for inspection and my yearly winter tire application, it turned out my car didn’t pass. The service department was quick to send me a video with a detail inspection and my yearly winter tire application, it turned out my car didn’t pass. The service department was quick to send me a video with a detailed explanation and cost. . The necessary parts were ordered and my car repaired quickly and kept an open line of communication with updates of repair status and completion date. I’d like to give a quick shout out to service department. Rich Lanci always top notch. Ryan, Frank and Melany. A special thanks to Amie for taking care of the logistics and communication. She always goes the extra mile to help and is ever so kind . Also the awesome Bennie for being an all around knowledgeable helpful employee and the fabric of the company. Many thanks to all. Mo 🚙 More
by missmoze1125
Other Employees Tagged: Jeremy Golis, Jim Kostack, Amie Marshall, Frank Menna, Ryan Young, Ben Ammar , Melany Del Toro, Michael Fastman, Mike E!
November 10, 2022
Very lovely dealership. Everyone is very helpful and sweet. Melany helped me set up an appointment on the spot and Ben was very accommodating. I will definitely be back! Everyone is very helpful and sweet. Melany helped me set up an appointment on the spot and Ben was very accommodating. I will definitely be back! More
by Camila
Other Employees Tagged: Ben Ammar , Melany Del Toro, Michael Fastman
November 09, 2022
Nice people, great service and easy to communicate. Worth recommending to more people and introducing to friends Worth recommending to more people and introducing to friends More
by Alexji11
Other Employees Tagged: Mike Abrams, Amie Marshall, Ryan Young, Ben Ammar
November 08, 2022
I came with my grandmom to drop off her car for service. As we pulled into the service lane, all the valets, service managers Ryan & Rich were very welcoming and allowed us to take our time. With the help o As we pulled into the service lane, all the valets, service managers Ryan & Rich were very welcoming and allowed us to take our time. With the help of Melany, she got us a loaner and we were out quick, fast & in a hurry. When returning, Ben Amar welcomed us to gifts, and Frank (her service manager) took very good care of her. Amazing service overall! Would definitely recommend. More
by Dolores Brown
Other Employees Tagged: Frank Menna, Ryan Young, Ben Ammar , Melany Del Toro, Maurice Wilson, Melvin, Taylor, Leroy
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