Richard Lanci
Richard Lanci at BMW of Fort Washington

Richard Lanci | Page 33

Service and Parts Director

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

Contact Me
5.0
432 Reviews

Dealership Experience

12 yrs, 1 mo

Industry Experience

46 yrs, 9 mos

Languages Spoken

English English

5.0

432 Reviews

Write a Review

432 Reviews of Richard Lanci

May 23, 2023

Dealership Rating
Employee Rating

Thanks to Ben for the great help and attention I recommend BMW fort Washington . They are the best More

by Gsubmarine1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar , Michael Fastman

Jun 05, 2023

BMW of Fort Washington responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Fort Washington. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 21, 2023

Dealership Rating
Employee Rating

The sales team of Jim Kostack & Mike Abrams along with the Joshua Farrell were very professional and made the experience of purchasing the vehicle seamless. Along with Rich Lanci and Frank Menna in servi More

by Albert P DeColli Jr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Kostack, Mike Abrams, Frank Menna , Joshua Farrell

Jun 04, 2023

Albert P DeColli Jr responded

BMW of Fort Washington May 21, 2023 Albert P DeColli Jr The sales team of Jim Kostack & Mike Abrams along with the Joshua Farrell were very professional and made the experience of purchasing the vehicle seamless. Along with Rich Lanci and Frank Menna in service, who made sure the vehicle was completely checked and ready to go. These employees are a valuable assets to your dealership. Keep up the great customer service.

May 20, 2023

Dealership Rating
Employee Rating

Great service provided by the wonderful team at BMW. Ben, Melany, and Amie. thank you!! More

by gordon3201
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Ben Ammar , Melany Del Toro

Jun 05, 2023

BMW of Fort Washington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

May 20, 2023

Dealership Rating
Employee Rating

What a great team at BMW Of ft wash. Melany, Amie, and Ben were amazing help. More

by mdmjsmith
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Ryan Young, Ben Ammar , Melany Del Toro

Jun 05, 2023

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

May 10, 2023

Dealership Rating
Employee Rating

Ben ammar and Santo great asset to bmw of fort Washington. I do recommend this dealership for services and parts to everyone. They are honest and love their customers 👍 More

by hjkefalas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar , Michael Fastman, Santo Hannawacker

April 20, 2023

Dealership Rating
Employee Rating

BMW of Fort Washington what can I say excellent service experience. The staff is kind, courteous and friendly. You’re not just treated like a number you treated like family I especially want to. Thank Mike More

by mcesarinijr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2023

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 18, 2023

Dealership Rating
Employee Rating

Ben ammar Rich lanci Ryan young and the GM mr fastman are the best at bmw of fort Washington are the best . More

by mcesarinijr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar , Michael Fastman

Jun 05, 2023

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

April 12, 2023

Dealership Rating
Employee Rating

I took my BMW for service yesterday and was very pleased with the friendly and top notch service I received from Rich Lanci, Amy Marshall and Ben Ammar and also the crew that greets you when you drop off yo More

by njssanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2023

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Jun 06, 2023

njssanta responded

The service group at BMW of Ft. Washington is very customer satisfaction oriented. Rich Lanci, Giuseppe Messina, Amie Marshall, Frank Menna, Ben Ammar and Brittany Startzel are to be highly commended for their sensitivity and efforts to making sure you are 100% satisfied. On the sales side, Ed Fallon and Ed Salloum are willing to help after the sale. Michael Fastman runs and has a great organization !

Jun 06, 2023

njssanta responded

The service group at BMW of Ft. Washington is very customer satisfaction oriented. Rich Lanci, Giuseppe Messina, Amie Marshall, Frank Menna, Ben Ammar and Brittany Startzel are to be highly commended for their sensitivity and efforts to making sure you are 100% satisfied. On the sales side, Ed Fallon and Ed Salloum are willing to help after the sale. Michael Fastman runs and has a great organization !

April 12, 2023

Dealership Rating
Employee Rating

The Best PROS … service with a smile from Amie and Ben. .I would recommend BMW of Fort Washington service to everyone More

by debvander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Ryan Young, Ben Ammar , Michael Fastman

Jun 05, 2023

BMW of Fort Washington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thanks for the recommendation, and have an amazing day!

April 11, 2023

Dealership Rating
Employee Rating

Ben Ammar and Matt Brecht are the best. My car feels like brand new after service. Matt has a lot of knowledge as a technician. I refer bmw of fort Washington to everyone. More

by Allan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2023

BMW of Fort Washington responded

Hi Alan, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thanks for the recommendation, and have an amazing day!

...
33
...

Dealership Inventory (217 Vehicles)

new 2026 BMW 330 car, priced at $56,105
2026 BMW 330
new
Arctic Race Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW XM car, priced at $161,640
2026 BMW XM
new
Mineral White Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW 430 Gran Coupe car, priced at $63,030
2026 BMW 430 Gran Coupe
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
new 2027 BMW X7 car, priced at $126,750
2027 BMW X7
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X5 PHEV car, priced at $82,890
2026 BMW X5 PHEV
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X3 car, priced at $65,905
2026 BMW X3
new
Vegas Red Metallic exterior
All Wheel Drive