Richard LaRussa
Richard LaRussa at Toyota of Scranton

Richard LaRussa | Page 10

Finance Director

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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5.0
321 Reviews
5.0

321 Reviews

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321 Reviews of Richard LaRussa

August 27, 2022

Dealership Rating
Employee Rating

Best dealer experience ever! This is a great dealership. The sales people, the management team and the finance team are all excellent. These people put the customer first. Th More

by JEFF
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Kacie Greico, Jammie Marcen, Bob Edwards , Ryan Cali, Kevin Cloud, Kevin Morrow, Andrew Weinberger,

Aug 29, 2022

Toyota of Scranton responded

Hi Jeff, Thank you for taking the time to let us know about your recent visit to our dealership. We are happy to know all went well at your visit. We value you as our customer and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

August 18, 2022

Dealership Rating
Employee Rating

It is good dealer that I prefer which they help me to trade my old car to new car in right price.thank you very much. More

by PURNA_BASNET10
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Burgess, Bob Edwards, Ahmad Wasal , Corey Boynton, Ryan Cali, Kevin Cloud, Michael Reilly, Howard Sweeny, George Zepherin

Aug 19, 2022

Toyota of Scranton responded

Purna, We know you are a loyal customer and we want to thank you. We value you as our customer and appreciate your business. Thank you, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

August 12, 2022

Dealership Rating
Employee Rating

Called about a car earlier in the day and they had it ready for me in perfect condition later in the day. Just washed, detailed all throughout, and even a full tank of gas. Dealer and financial help were More

by LAURA.BOOTHS09
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Cali, Kevin Cloud

Aug 15, 2022

Toyota of Scranton responded

Hi Laura, Thank you for taking the time to provide feedback on your recent buying experience with Kevin, Ryan and Richard. We are thrilled all went well and hope you are enjoying your new vehicle. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

August 02, 2022

Dealership Rating
Employee Rating

This was the best dealership I've bought a car from in my 28 years of buying/leasing vehicles. First Class! More

by AC31078
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corey Boynton, Ryan Cali

Aug 03, 2022

Toyota of Scranton responded

AC31078, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We are thrilled you enjoyed the buying experience with Corey. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

July 30, 2022

Dealership Rating
Employee Rating

Jax was the one who had sold me my vehicle and I give him a 5 star. He answered any questions that I had asked in a timely manner , was kind , and also got me my vehicle in a quick hurry . He was awesome! Al More

by ASHLEY.LYNN1308
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Valenti , Jax

July 25, 2022

Dealership Rating
Employee Rating

Waited 2. 5 hours for an oil change even with an appointment! Wasn’t pleased! More

by KNECHTOFFICER27
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

July 14, 2022

Dealership Rating
Employee Rating

I went to toyota of scranton on moday july 11 2022 ,i swear the way they treat me and made sure i drove off the lot with 2016 toyota rav 4 ..my epxerience from frank and michael and richard they change More

by Tiaeshalbacon
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Reilly, Franko vieria

Jul 14, 2022

Toyota of Scranton responded

Tiaesha and matthew, Thank you for taking the time to share your thoughts regarding your recent sales experience. We are thrilled you enjoyed working with our sales team and everyone was so helpful. We strive to provide an exceptional guest experience and we are so happy you are pleased. We value you as our customer and appreciate your business. We wish you and matthew all the best! Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

June 23, 2022

Dealership Rating
Employee Rating

Very good with our sales person in joe accommodating always takes care of us, hopefully we make a great deal. More

by TWINJUNE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Mercado Jr, Michael Reilly

Jun 23, 2022

Toyota of Scranton responded

TWINJUNE, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

June 20, 2022

Dealership Rating
Employee Rating

Great people. Work really hard for you. Would definitely recommend them to all. Thanks Rich, Ryan and John More

by TMCCONNELL916
Recommend Dealer
Yes

Other Employees Tagged: Ryan Cali, George Zepherin

Jun 21, 2022

Toyota of Scranton responded

TMCCONNELL916, We are delighted you enjoyed working with Rich, Ryan and John during your recent visit. Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

June 15, 2022

Dealership Rating
Employee Rating

Best car buying experience I have ever had. From Jake in sales to Ryan in finance and everyone in between was awesome. They worked very hard to get me into the car I was interested in with the More

by Ryanstefanovich1987
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Cali, Michael Reilly, Jake Warrington

Jun 15, 2022

Toyota of Scranton responded

Ryanstefanovich1987, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We have the best sales team. I am happy to hear you enjoyed working with Jake and Ryan. Thank you for commenting. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

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