Richard Klaben | Page 85

Dealer goes above and beyond to earn your business Very professional and friendly staff. Made buying a car fast, easy and with no stress. I felt valued and appreciated through the complete transactio Very professional and friendly staff. Made buying a car fast, easy and with no stress. I felt valued and appreciated through the complete transaction. Rich and Roscoe were awesome to work with. I highly recommend Klaben. More

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Wouldn't let me go The sales team would not let me leave until they exhausted all opportunities to sell me the car. Eventually, the deal was too good to pass up. I felt The sales team would not let me leave until they exhausted all opportunities to sell me the car. Eventually, the deal was too good to pass up. I felt like they valued me as a veteran by going above and beyond to make sure I felt taken care of. Buddy and Stephanie were very professional and courteous. I will be back when it is time to upgrade my wife's van! More

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Great sales men, and office personnel. They know the car. Patient, and professional manner. Both Kenny and Tyler were very responsive to questions, and lease agreement protocol. Stephanie They know the car. Patient, and professional manner. Both Kenny and Tyler were very responsive to questions, and lease agreement protocol. Stephanie was very helpful and professional. More

by GARYWOLFGANG Verified Customer Verified Customer

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Excellent experience Our family discussed purchasing a new truck for about a year. We considered many options and dealerships that were much closer, we drove 30 miles to Our family discussed purchasing a new truck for about a year. We considered many options and dealerships that were much closer, we drove 30 miles to deal with Klaben even though I have dozens of dealerships within 15 miles of my residence. Between my family, my mother, father, brothers, in laws and friends we have purchased well over 30 vehicles over the last 25 years from Klaben Ford. This was the first time I worked with Doug Carter, my salesman on this purchase, and it was the smoothest vehicle purchase to date. I was able to talk to Doug a couple of times on the phone about what I was looking for and when he told me he had it I drove up. He delivered exactly what we discussed at exactly the price and payment we agreed on. After deciding to move forward with the purchase Doug informed me I would be signing with Christine Klaben and he promised that she was exceptional and fast. He was accurate again. The paper work has always been my least favorite part of the purchase process. She explained everything, answered my questions, and guided me through the whole signing process in about 15 minutes. I recommend Klaben Ford, Doug Carter, and Christine Klaben as highly as I possibly can. Simply an excellent experience! More

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Would highly recommend ty davis! Ty Davis went above and beyond to accommodate us in buying our car!First time of many he and Klaben made it a pleasurable experience!Always hated car Ty Davis went above and beyond to accommodate us in buying our car!First time of many he and Klaben made it a pleasurable experience!Always hated car shopping ! More

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Awesome customer service I had to bring my vehicle down for some minor repairs after purchasing. The service advisor was amazing , understanding and helpful. They set expect I had to bring my vehicle down for some minor repairs after purchasing. The service advisor was amazing , understanding and helpful. They set expectations and followed through. More

by jill0978 Verified Customer Verified Customer

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Great Experience I have always had a great experience at Klaben sales. The prices are reasonable, but really my familyI loves Mike Cooney. He's the reason we keep co I have always had a great experience at Klaben sales. The prices are reasonable, but really my familyI loves Mike Cooney. He's the reason we keep coming back. We bought a Ford Focus for our daughter to drive, and Mike just made it a wonderful experience for all of us. He put a bow on the car. He sat with us showed us all the features. It was just really enjoyable. Thanks Mike!!!! More

by PMERLITT Verified Customer Verified Customer

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Great Experience We had a very pleasant experience at Klaben Ford in Kent. Our sales representative, Chris Volk, was very helpful and communicated what a great compan We had a very pleasant experience at Klaben Ford in Kent. Our sales representative, Chris Volk, was very helpful and communicated what a great company Ford is for their customers. He also explained how much this particular dealership cares about each individual customer and made us feel very comfortable. We never felt pressured and he wanted to make sure we had all of our questions answered throughout the entire process. We were also helped out by sales representative Tim Sterling, who was also extremely helpful in answering any technology questions we had, and some we didn't even know we had! All in all, we had a great experience and would definitely go back!! More

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Great! When I started looking to trade in my jeep for a truck things didn't go so well, but when I went to Klaben Ford Lincoln in Kent my experience started When I started looking to trade in my jeep for a truck things didn't go so well, but when I went to Klaben Ford Lincoln in Kent my experience started off great right off the bat! Nate Bryant is an excellent salesman. It's often that whenever you go to a dealership you feel pressured and pushed to buy something, but not with Nate. He has a great attitude and is very upfront with his sales. Not once did I feel pressured into buying something so he could make a sale. He took his time and worked with me to get me just what I wanted. I would highly recommended Nate as a salesman and Jennifer in finance! I also want to thank Rich Klaben, manager and owner, for his excellent service. He was very helpful and kind! Great people and a great company! Very please with the service! More

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Very friendly overall great experience Over all again great experience will do business with this dealership for all my ford need would recommend them to others in the future the end..... Over all again great experience will do business with this dealership for all my ford need would recommend them to others in the future the end...... More

by bsedwards2014 Verified Customer Verified Customer

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