Richard Chila
Richard Chila at Del Toyota

Richard Chila

Sales Manager

Del Toyota

2945 E Lincoln Hwy
Thorndale, PA 19372

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4.2
79 Reviews

Industry Experience

32 yrs, 3 mos

4.2

79 Reviews

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79 Reviews of Richard Chila

July 18, 2026

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Employee Rating

I had a great experience buying my new RAV4 Woodland Plug-in Hybrid from Del Toyota! Adrian and Mitch were fantastic to work with and helped me order exactly the vehicle I wanted. Patrick and Rick made More

by Weathertracker
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jul 18, 2026

Del Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience purchasing your new Toyota RAV4 Plug-in Hybrid from Del Toyota. It’s fantastic to know that Adrian, Mitch, Patrick, Rick, and Brian provided you with excellent service throughout the process. We truly appreciate your recommendation and hope to see you again soon! Enjoy your new vehicle! Sincerely, Del Toyota Team

July 04, 2026

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I'll never go back there. I'll trash them to all that ask. They mislead me and duped me More

by mfbnd
Recommend Dealer
No

Other Employees Tagged: Matt Johnson

Jul 05, 2026

Del Toyota responded

Thank you for sharing your feedback. We understand that your experience has left you feeling misled, and we appreciate you bringing this to our attention. We take your concerns seriously and would like the opportunity to discuss them directly. Please reach out to us at Del Toyota so we can better understand the situation and work towards a resolution. Your input is important to us, and we aim to uphold high standards for all our customers. Sincerely, Del Toyota Team

Jul 05, 2026

mfbnd responded

All this AI junk goes nowhere. If you can tell the powers that be to leave me alone you are doing nothing more then make me more mad. I want nothing to do with your dealership.If you keep bothering me Ill go to the BBB. I tried to get off your list but you keep bothering me.

April 03, 2026

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Steve Heinze made purchasing our car a pleasant and easy transaction. The deal and the follow-up service were excellent. More

by sicbpguard
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Steve Heinze

Apr 04, 2026

Del Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that your car purchasing experience with Steve at Del Toyota was pleasant and easy. It’s great to know that you were satisfied with both the deal and the follow-up service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Del Toyota Team

December 10, 2025

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Standard “high volume” dealership. Sales staff doesn’t ask enough to know your needs, finance staff is unprofessional. Good price on vehicle, poor experience otherwise. More

by BRIAN.WELLER2610
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Grant

Dec 11, 2025

Del Toyota responded

Thank you for sharing your experience with us, Brian. We appreciate your feedback regarding our sales and finance teams. At Del Toyota, we strive to understand our customers' needs and provide a professional service. Your insights are valuable, and our team would like to encourage you to reach out to us directly so we can address your concerns further. We hope to improve your experience in the future. Sincerely, Del Toyota Team

December 07, 2025

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Dell Toyota is in my opinion the best Toyota dealership in the area by far. From sales, to finance, to service Dell is very professional, detail oriented, and focused on the customer. See John Norris in Sa More

by Mike C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 07, 2025

Del Toyota responded

Thank you for your fantastic review, Mike! We're delighted to hear that you had such a positive experience with Del Toyota, from sales to service. It's great to know that John made a great impression on you during your buying experience. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Del Toyota Team

November 19, 2025

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Adrian and the rest of the team make the car buying experience stress free, and absolutely do their most to make the experience more than just a purchase. More

by tmurph529
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 20, 2025

Del Toyota responded

Thank you for your amazing review! We are delighted to hear that Adrian and the team at Del Toyota made your car buying experience stress-free and memorable. Our team strives to make every transaction more than just a purchase, and it's great to know we succeeded with you. Your feedback means a great deal to us, and we look forward to assisting you again in the future! Sincerely, Del Toyota Team

October 21, 2025

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Great service, my service advisor Shawn took real good care of me. He always know what I need and take care of me. More

by KENTRAN042016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2025

Del Toyota responded

Thank you for your review! We're glad to hear that Shawn provided you with great service and took good care of your needs. At Del Toyota, we strive to ensure our customers have a fantastic experience. We look forward to seeing you again soon! Sincerely, Del Toyota Team

October 07, 2025

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Sell staff are willing to work with you and very patience. I hope DEL Toyota has a good and honest services after the sell. More

by Ductmac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Heinze, Jim Krause, Antonio Ramirez , Nick Abbattista

Oct 08, 2025

Del Toyota responded

Thank you for your feedback! We appreciate your kind words about our staff and their willingness to assist you. At Del Toyota, we strive to provide honest and reliable service, both during and after the sale. Looking forward to welcoming you back and ensuring your continued satisfaction! Sincerely, Del Toyota Team

August 18, 2025

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Sales staff was very knowledgeable and friendly. They were willing to try and meet me where I was on the leasing deal versus being closed minded. I never felt uncomfortable. The pick up of the car w More

by NAMOROSO153
Recommend Dealer
Yes

Other Employees Tagged: Grant Frederickson

Aug 19, 2025

Del Toyota responded

Thank you for your wonderful feedback! We at Del Toyota are pleased to hear that our sales staff made your leasing experience enjoyable and comfortable. It's great to know that their knowledge and flexibility stood out to you. We appreciate your trust in us and look forward to assisting you again when you're ready for your next vehicle! Sincerely, Del Toyota Team

July 17, 2025

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Adrian and Patrick are fantastic. Great experience from start to finish, they have a great selection of new and used cars and trucks. Go see Adrian. More

by Carlos T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 17, 2025

Del Toyota responded

Thank you, Carlos! We appreciate your kind words about Adrian and Patrick. We're glad to hear that you had a great experience and enjoyed our selection of new and used cars and trucks. We hope to see you again at Del Toyota soon! Sincerely, Del Toyota Team

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