![Rich Ponulak at Toyota of Naperville](https://cdn-user.dealerrater.com/images/dealer/13978/employees/5e13d06be904.jpg)
Industry Experience
9 yrs, 3 mos
Languages Spoken
English
Polish
75 Reviews
Write a Review75 Reviews of Rich Ponulak
February 13, 2025
Extremely hospitable dealership! Talking with Rich felt like we were chatting with a neighbor, he is very calm and down to earth. We never felt overly pressured to buy the car or any Talking with Rich felt like we were chatting with a neighbor, he is very calm and down to earth. We never felt overly pressured to buy the car or any extras. We did end up purchasing a few after market additions and an extra warranty. They worked with us on pricing and packaging for these so that our monthly payment could stay close to what we wanted. Zeke was pleasant to talk to as well, he kept us laughing and made sure to thoroughly explain out the price break down. I dropped the car off a few days later for rust proofing and remote start which they installed lickity-split and they gave me a beautiful loaner in the meantime. My only minor complaint is that I wish they re-detailed the car before we drove off in it as there were a few drink spots in and around the cupholders from a previous driver. Overall, I would definitely recommend this dealership. More
Other Employees Tagged: Zeke Beltran
February 06, 2025
Traded in my 2015 Toyota forerunner for a more fuel efficient RAV4. This is my 3rd time working Richard Ponulak and he’s always a pleasure to work with and answers all of my questions. efficient RAV4. This is my 3rd time working Richard Ponulak and he’s always a pleasure to work with and answers all of my questions. More
Other Employees Tagged: Eddie Loera
January 30, 2025
Rich took great care of us! We came in generally knowing what we wanted and he made the process so smooth. He gave us no pressure into purchasing a vehicle but after further dis We came in generally knowing what we wanted and he made the process so smooth. He gave us no pressure into purchasing a vehicle but after further discussing the purchase we decided to move forward! Financing person Eddie was also super relatable and provided a great personal touch to the experience. Thank you both! More
Other Employees Tagged: Eddie Loera
September 10, 2024
Rich was very professional and explained all the steps for purchasing a car being built. Called and let us know when it was built and told us the transport time. When we arrived to pick up the vehicle e for purchasing a car being built. Called and let us know when it was built and told us the transport time. When we arrived to pick up the vehicle everyone was very helpful in getting us out the door, helping with Toyota Rebates and on our way to enjoy our new vehicle. Rich set up the radio to the phone and explained the cars features. Angel in finance everything went smoothly and no problems. More
Other Employees Tagged: Angel Santana
September 08, 2024
My husbands car was totaled while he was out of state. Urgent need for new car. I was able to set up purchase of the new car exclusively by chat on web site and by text message. Down payment on credit and Urgent need for new car. I was able to set up purchase of the new car exclusively by chat on web site and by text message. Down payment on credit and debit cards, loan application via email. When my husband returned via rental car we were able to walk into the dealership and all was prepared for us to sign off. We were buying the same model of car we purchased previously but they still encouraged us to take the car for the test drive even though sale was already finalized. Offered extras but not pushy at all. They even suggested having our old 2005 car go through the mechanic bay just for the rust scanning so we could plan for how long it would be safe to keep using our older car. Thank you for pleasant, amazingly skilled work by Bobby, Rich, Omar, Patrycja, Mike, Frank, Eddie. They applied for our license plate and sent us VIN# so we could request insurance coverage before ever hitting the door. This is the 4th car we have purchased from this dealership. We get service done here because never pushed to do things not needed immediately but informed so we can plan for future maintenance. Wish we were neighbors, we would invite them over! More
Other Employees Tagged: Frank Vicicondi, Mike Kalis, Eddie Loera, Bobby Quintanilla, Patrycja Labno , I apologize but also helped by gentleman with dreadlocks, forgot his name! Perhaps picture not by his name
August 13, 2024
We were new buyer Chris did amazing job to made us feel welcomed and comfortable welcomed and comfortable More
Other Employees Tagged: Chris Veliz
July 14, 2024
Great experience with this dealership and purchased a second car with our salesman Richard Ponulak. Great people, great dealership! Highly recommended. Also stopped by the service department for rout second car with our salesman Richard Ponulak. Great people, great dealership! Highly recommended. Also stopped by the service department for routine maintenance from the first car we purchased a year ago and they were extremely accommodating. The staff was truly exceptional and and overall great experience. We would buy from here again. More
Other Employees Tagged: Jake Deering
June 29, 2024
We would definitely recommend this dealership. Worked with Rich Ponulak & Tim O’Connell great experience. Worked with Rich Ponulak & Tim O’Connell great experience. More
Other Employees Tagged: Tim O'Connell , Karl Berner
May 08, 2024
So glad I found my Acadia at your dealership! I absolutely love it!!! Richard Ponulak was great to work with. He was very helpful and answered any questions we had. Thank you for everything!! I absolutely love it!!! Richard Ponulak was great to work with. He was very helpful and answered any questions we had. Thank you for everything!! More