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Rex Franks
Rex Franks at Ed Morse Chevy GMC North

Rex Franks | Page 2

Service Advisor

Ed Morse Chevy GMC North

2113 11th St
DeWitt, IA 52742

Contact Me
4.7
199 Reviews

Dealership Experience

42 yrs, 1 mo

Industry Experience

42 yrs, 1 mo

Specialties & Trainings

gm training

4.7

199 Reviews

Write a Review

199 Reviews of Rex Franks

April 11, 2026

Dealership Rating
Employee Rating

Fast friendly service listened to my concerns and kept me informed on n the status of my repairs More

by jlsmith4608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Luther, Travis Kizzire

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Apr 12, 2026

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We’re thrilled to hear that you experienced fast and friendly service at Ed Morse Chevrolet GMC DeWitt. Keeping our customers informed is a priority for us, and it's great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

April 06, 2026

Dealership Rating
Employee Rating

Very happy with this delealership nice people and very helpful just good customer service all around More

by davem198437
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem, Boris Cvijetic, Travis Kizzire, Karl Williams

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Apr 06, 2026

Ed Morse Chevy GMC North responded

Many thanks for this kind review, Dave! We’re pleased to hear that you had a great experience with us at Ed Morse Chevrolet GMC DeWitt. Our team strives to provide excellent customer service, and we appreciate your feedback. We look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

March 05, 2026

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Employee Rating

Always glad i can get my oil changed locally or stop by to get some added air in my tires@ More

by fastpat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deb Assenmacher, Karl Williams

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Mar 06, 2026

Ed Morse Chevy GMC North responded

Thank you for your kind words, Pat! We're thrilled to hear that you appreciate the convenience of getting your oil changed and your tires serviced at Ed Morse Chevy GMC North. We look forward to seeing you again for your next visit! Sincerely, The Ed Morse Chevy Buick GMC North Team

February 27, 2026

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Employee Rating

My car was done in a timely manner and they were very friendly, plus I got my car washed More

by jis692000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karl Williams

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Feb 27, 2026

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We’re thrilled to hear that your car was completed promptly and that you had a friendly experience at Ed Morse Chevrolet GMC DeWitt. We're glad you enjoyed the car wash as well! We look forward to seeing you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

February 19, 2026

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Employee Rating

I purchased my 2019 traverse from Ed Morris dealership a few years ago and I have always had great service when I take it in whatever that may be for. More

by cone625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karl Williams

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Feb 20, 2026

Ed Morse Chevy GMC North responded

Thank you for your kind words! We're glad to hear that you've had great service with your 2019 Chevrolet Traverse at Ed Morse Chevrolet GMC DeWitt. We appreciate your loyalty and look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

February 19, 2026

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Employee Rating

I was met by courteous employee. My car was taken back promptly! Very quick repair. More

by PSPOONERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 19, 2026

Ed Morse Chevy GMC North responded

Thank you for your kind words! We’re happy to hear that our team provided you with courteous service and that your car was repaired quickly. We appreciate your feedback and hope to see you again at Ed Morse Chevrolet GMC DeWitt for any future needs! Sincerely, The Ed Morse Chevy Buick GMC North Team

February 10, 2026

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Employee Rating

Great service. Very trustworthy. Very knowledgeable . Took good care of us and we appreciate it. Thanks More

by gsassenmacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 11, 2026

Ed Morse Chevy GMC North responded

Thank you for your kind words! We truly appreciate your feedback and are delighted to hear that you had a great experience with us at Ed Morse Chevy GMC North. Our team prides itself on providing trustworthy and knowledgeable service, and we're glad you felt well taken care of. We look forward to seeing you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

February 08, 2026

Dealership Rating
Employee Rating

Great service! They pick up and deliver my vehicle whenever I need service! So convenient!! More

by tpetersen74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karl Williams

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Feb 08, 2026

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We're thrilled to hear that you appreciate our pickup and delivery service at Ed Morse Chevrolet GMC DeWitt. Convenience is key, and we're glad to make your service experience as easy as possible. We look forward to seeing you again next time! Sincerely, The Ed Morse Chevy Buick GMC North Team

February 01, 2026

Dealership Rating
Employee Rating

They always take good care of my truck. The waiting lounge is a pleasant experience. More

by MARY.MALCOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karl Williams

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Feb 01, 2026

Ed Morse Chevy GMC North responded

Thank you for your kind words, Mary! We're thrilled to hear that you feel well taken care of at Ed Morse Chevrolet GMC DeWitt and that you enjoy our waiting lounge. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

January 21, 2026

Dealership Rating
Employee Rating

Did not have staff on hand to look at a issue i was having. was told i needed to return it during the week. More

by jhaley0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 21, 2026

Ed Morse Chevy GMC North responded

Thank you for your feedback. We understand your concerns regarding the availability of our staff at Ed Morse Chevy GMC North. Our team strives to provide timely assistance. Please feel free to reach out to us directly so we can discuss your concerns further. We appreciate your input and hope to serve you better in the future. Sincerely, The Ed Morse Chevy Buick GMC North Team

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