Karl Williams
Karl Williams at Ed Morse Chevy GMC North

Karl Williams

Service Advisor

Ed Morse Chevy GMC North

2113 11th St
DeWitt, IA 52742

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4.5
26 Reviews
4.5

26 Reviews

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26 Reviews of Karl Williams

September 11, 2026

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Very pleased with my experience and felt like I made a good decision about where to purchase and install my new tires. More

by Eddie Mercado
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rex Franks

Sep 12, 2026

Ed Morse Chevy GMC North responded

Thank you for your fantastic feedback, Eddie! We’re glad to hear that you had a great experience with us at Ed Morse Chevy GMC North and that you’re pleased with your decision to purchase and have your new tires installed here. Our team appreciates your trust in us, and we look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

September 10, 2026

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Always have a very friendly experience with the dealer comfortable lobby while waiting and always a friendly greet when getting there. Thank you for all you do Mark K. More

by mking26
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Recommend Dealer
Yes

Other Employees Tagged: Rex Franks

Sep 10, 2026

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We’re thrilled to hear that you always have a friendly experience at Ed Morse Chevy GMC North and appreciate the comfortable atmosphere we strive to create. Your kind words encourage us to keep doing our best. We look forward to seeing you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

September 04, 2026

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This is the dealer I purchased my truck from. Made an appointment with the service manager 10 days in advance so they would be sure to have a loaner vehicle for me. He assured me they would accom More

by Furious
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Recommend Dealer
No

Other Employees Tagged: Service manager James Yarolem

Sep 04, 2026

Ed Morse Chevy GMC North responded

Thank you for sharing your experience with us. We understand your frustration regarding the lack of a loaner vehicle during your recent visit to Ed Morse Chevy GMC North. Your time is valuable, and we appreciate your feedback. Our team aims to provide a seamless service experience, and it seems we fell short in this instance. Please reach out to us directly, as we would like the opportunity to discuss your situation further. Your satisfaction is important to us. Sincerely, The Ed Morse Chevy Buick GMC North Team

August 28, 2026

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Very satisfied with how they handled my concerns and took care of my needs. Will refer others to this dealership. More

by wiley.scott72
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Recommend Dealer
Yes

Other Employees Tagged: Deb Assenmacher, Rex Franks

Aug 28, 2026

Ed Morse Chevy GMC North responded

Thank you for your wonderful review, Wiley! We’re thrilled to hear that you were satisfied with how we addressed your concerns and met your needs. Your referrals mean a lot to us at Ed Morse Chevrolet GMC DeWitt. We look forward to serving you and your friends in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

August 23, 2026

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They did a good job installing the bed cover on my pickup truck. And they washed the truck also. More

by ACDEWULF
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Recommend Dealer
Yes

Other Employees Tagged: Rex Franks, Levi Livemore , George

Aug 23, 2026

Ed Morse Chevy GMC North responded

Thank you for your kind words! We’re glad to hear that you had a great experience with the installation of the bed cover on your pickup truck and that we were able to give it a nice wash as well. Your feedback is appreciated, and we hope to see you again at Ed Morse Chevy GMC North for any future needs! The Ed Morse Chevy Buick GMC North Team

July 29, 2026

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Service was good, but a little better accuracy during scheduling wouldn’t hurt. Requested oil change and tire rotate and when the tech got the work order it said oil change and “to look for a noise.” More

by nathanjackman
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Recommend Dealer
Yes

Other Employees Tagged: Rex Franks

Jul 29, 2026

Ed Morse Chevy GMC North responded

Thank you for your feedback, Nathan. We appreciate your acknowledgment of our service and understand your concerns regarding the accuracy of the scheduling. Your insights are valuable to us, and we will certainly address this with our staff to improve our processes. If you have any further questions or need assistance, please don't hesitate to reach out to Ed Morse Chevy GMC North. Our team looks forward to the chance to provide an even better experience in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

July 25, 2026

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They have always done a great job on service with all of my vehicles, no complaints whatsoever . I have purchased my last two trucks from them and couldn’t be happier . More

by daj43
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Recommend Dealer
Yes

Other Employees Tagged: Rex Franks, Boris Cvijetic , Travis Kizzire

Jul 25, 2026

Ed Morse Chevy GMC North responded

Thank you for your review! We’re glad you’ve had great experiences with our service at Ed Morse Chevrolet DeWitt and that you’re happy with your last two trucks. We appreciate your loyalty and support, and we look forward to serving you again soon. Sincerely, The Ed Morse Chevy Buick GMC North Team

July 15, 2026

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They got me in right away and were very professional. At the time of payment, they even applied a discount I didn’t even ask for. More

by brian_216
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Recommend Dealer
Yes

Other Employees Tagged: Rex Franks

Jul 15, 2026

Ed Morse Chevy GMC North responded

Thank you for your review, Brian! We’re pleased to hear that you had a positive experience at Ed Morse Chevrolet GMC DeWitt and that our team assisted you promptly and professionally. It’s great to know that you appreciated the unexpected discount as well. We look forward to welcoming you back for your future visits! The Ed Morse Chevy Buick GMC North Team

July 10, 2026

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I appreciate getting a phone call when I can’t be there, to explain what is wrong. More

by freefall10
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Recommend Dealer
Yes
Jul 10, 2026

Ed Morse Chevy GMC North responded

Thank you for your kind words! We appreciate hearing that you value the communication regarding your vehicle. Our team believes in keeping our customers informed and ensuring your experience is positive. We look forward to assisting you again at Ed Morse Chevy GMC North! Sincerely, The Ed Morse Chevy Buick GMC North Team

June 28, 2026

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The list of items that I had check were not fully covered. I realize that they came and got my vehicle and I think most of it was, they needed to explain to me the things that they did and the operat More

by KRAUSEJL
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Recommend Dealer
Yes

Other Employees Tagged: Rex Franks

Jun 28, 2026

Ed Morse Chevy GMC North responded

Thank you for bringing this to our attention. We understand your concerns regarding the list of items you requested to be checked and the need for a more detailed explanation of the work completed and vehicle features upon return. At Ed Morse Chevy GMC North, we aim to ensure customers receive clear information about completed services and a proper understanding of their vehicle’s operation after service is performed. If you would like to discuss your experience further, please feel free to contact us directly. We are committed to improving service clarity and strengthening customer confidence moving forward. Sincerely, The Ed Morse Chevy Buick GMC North Team

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