Rex Franks
Rex Franks at Ed Morse Chevy GMC North

Rex Franks

Service Advisor

Ed Morse Chevy GMC North

2113 11th St
DeWitt, IA 52742

Contact Me
4.7
215 Reviews

Dealership Experience

42 yrs, 5 mos

Industry Experience

42 yrs, 5 mos

Specialties & Trainings

gm training

4.7

215 Reviews

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215 Reviews of Rex Franks

September 11, 2026

Dealership Rating
Employee Rating

Very pleased with my experience and felt like I made a good decision about where to purchase and install my new tires. More

by Eddie Mercado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karl Williams

Sep 12, 2026

Ed Morse Chevy GMC North responded

Thank you for your fantastic feedback, Eddie! We’re glad to hear that you had a great experience with us at Ed Morse Chevy GMC North and that you’re pleased with your decision to purchase and have your new tires installed here. Our team appreciates your trust in us, and we look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

September 10, 2026

Dealership Rating
Employee Rating

Their service department is second to none. The complimentary car wash is awesome. Rex always does a great job taking care of me. More

by DXNVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2026

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our service department and enjoyed the complimentary car wash. We’re especially glad to know that Rex took excellent care of you. Our team appreciates your support and looks forward to seeing you again at Ed Morse Chevy GMC North! The Ed Morse Chevy Buick GMC North Team

September 10, 2026

Dealership Rating
Employee Rating

Always have a very friendly experience with the dealer comfortable lobby while waiting and always a friendly greet when getting there. Thank you for all you do Mark K. More

by mking26
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Karl Williams

Sep 10, 2026

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We’re thrilled to hear that you always have a friendly experience at Ed Morse Chevy GMC North and appreciate the comfortable atmosphere we strive to create. Your kind words encourage us to keep doing our best. We look forward to seeing you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

September 08, 2026

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Satisfied with job that they did. Was good service and relaxing lounge area. Would recommend to family and friends. More

by rhaack233
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 09, 2026

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We’re happy to hear that you were satisfied with the service at Ed Morse Chevrolet GMC DeWitt and that you found our lounge area relaxing. Your recommendation to family and friends means a lot to us. We look forward to welcoming you back on your next visit! The Ed Morse Chevy Buick GMC North Team

August 28, 2026

Dealership Rating
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Very satisfied with how they handled my concerns and took care of my needs. Will refer others to this dealership. More

by wiley.scott72
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Deb Assenmacher, Karl Williams

Aug 28, 2026

Ed Morse Chevy GMC North responded

Thank you for your wonderful review, Wiley! We’re thrilled to hear that you were satisfied with how we addressed your concerns and met your needs. Your referrals mean a lot to us at Ed Morse Chevrolet GMC DeWitt. We look forward to serving you and your friends in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

August 23, 2026

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Employee Rating

They did a good job installing the bed cover on my pickup truck. And they washed the truck also. More

by ACDEWULF
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Levi Livemore, Karl Williams , George

Aug 23, 2026

Ed Morse Chevy GMC North responded

Thank you for your kind words! We’re glad to hear that you had a great experience with the installation of the bed cover on your pickup truck and that we were able to give it a nice wash as well. Your feedback is appreciated, and we hope to see you again at Ed Morse Chevy GMC North for any future needs! The Ed Morse Chevy Buick GMC North Team

July 30, 2026

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Greg is an excellent service advisor. Super transparent and helpful. Goes out of his way to help with my issues. More

by dzinda
Service Price Transparency
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Recommend Dealer
Yes
Jul 30, 2026

Ed Morse Chevy GMC North responded

Thank you for your wonderful feedback! We are thrilled to hear that Greg provided you with excellent service and went above and beyond to assist you. At Ed Morse Chevy GMC North, we strive for transparency and helpfulness in all our interactions. We look forward to serving you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

July 29, 2026

Dealership Rating
Employee Rating

Service was good, but a little better accuracy during scheduling wouldn’t hurt. Requested oil change and tire rotate and when the tech got the work order it said oil change and “to look for a noise.” More

by nathanjackman
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Karl Williams

Jul 29, 2026

Ed Morse Chevy GMC North responded

Thank you for your feedback, Nathan. We appreciate your acknowledgment of our service and understand your concerns regarding the accuracy of the scheduling. Your insights are valuable to us, and we will certainly address this with our staff to improve our processes. If you have any further questions or need assistance, please don't hesitate to reach out to Ed Morse Chevy GMC North. Our team looks forward to the chance to provide an even better experience in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

July 25, 2026

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Employee Rating

They have always done a great job on service with all of my vehicles, no complaints whatsoever . I have purchased my last two trucks from them and couldn’t be happier . More

by daj43
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Boris Cvijetic, Karl Williams , Travis Kizzire

Jul 25, 2026

Ed Morse Chevy GMC North responded

Thank you for your review! We’re glad you’ve had great experiences with our service at Ed Morse Chevrolet DeWitt and that you’re happy with your last two trucks. We appreciate your loyalty and support, and we look forward to serving you again soon. Sincerely, The Ed Morse Chevy Buick GMC North Team

July 17, 2026

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Employee Rating

Rex always takes great care of me, he is the best! I will always utilize Ed Morse service as long Rex is on board. More

by DXNVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2026

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We’re thrilled to hear that Rex has consistently taken great care of you. At Ed Morse Chevrolet GMC DeWitt, we are committed to providing excellent service, and it’s fantastic to know you appreciate Rex's efforts. We look forward to seeing you again for your future service needs! Sincerely, The Ed Morse Chevy Buick GMC North Team

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