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Ray Taylor
194 Reviews
194 Reviews
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194 Reviews of Ray Taylor
March 15, 2025
Good experienced technicians and solving problems quickly. Highly recommended and will go back for any other service needs. quickly. Highly recommended and will go back for any other service needs. More
by Robert
Verified CustomerOther Employees Tagged: Chrissy Hartman, Shalymov Isaac , Cris Aviso, Megan Barnes, Jared Plummer, Jeff Soloj, Rob Young
February 26, 2025
No good service no communication the customer the no back the dealer no good. Custome back the dealer no good. Custome More
by lymariebonilla7
Other Employees Tagged: Chrissy Hartman, Shalymov Isaac , Megan Barnes, Rob Young
January 01, 2025
I was very satisfied with my whole experience. I got checked in and sat in a nice waiting room and midway was checked on to make sure I was OK. My service manager walked me to check out and walked I got checked in and sat in a nice waiting room and midway was checked on to make sure I was OK. My service manager walked me to check out and walked to the car. He did a great job. More
by Kstrouse
December 07, 2024
I like coming to Regal for any service I need. Thank you all and Rob for what you do. Thank you all and Rob for what you do. More
by dazanayaife
Other Employees Tagged: Chrissy Hartman, Shalymov Isaac , Rob Young
December 03, 2024
Worst dealer service I have ever been to. Extreme wait to have car serviced, Car exterior still dirty (if it was even washed). Service completed, but was not notified until I asked if it wa Extreme wait to have car serviced, Car exterior still dirty (if it was even washed). Service completed, but was not notified until I asked if it was finished. The agent forgot my paperwork on desk.I don’t remember whom from Service I dealt with, hence I checked everyone and gave each of them 1 star. More
by janetpetrie1
Other Employees Tagged: Chrissy Hartman, Shalymov Isaac , Megan Barnes, Austin Smith, Rob Young
December 01, 2024
The entire experience was terrible. It started with Ray stating the repair was going to cost over $400 due to the collision (There was no collision) The repair was covered by the new It started with Ray stating the repair was going to cost over $400 due to the collision (There was no collision) The repair was covered by the new car warranty. When the repair was complete, someone scratched the plastic cover. I brought it to Rays attention and he said he would order a new part. I never heard back. I called to check in. Ray could not remember what part it was that he ordered so he didn't know if the part was in stock. I had to send him a picture of the part. Again, i never heard back. I called the following week, left a message. My husband also called. No response. I eventually called and asked for a manager. Spoke to Chrissy. She said she would find out and get back to me the following day. (I followed up 2 days later) I once again had to send a photo of the part. I was the part was there. Arrived at the dealer for my appointment. 2 hours into the appointment, Ray approaches me to let me know that he just found out that I was there for my appointment but that they could not find the part that was needed. Chrissy was looking g for a new car in the right color to take the part off of it. 30 minuets later the part was found, replaced and i was on my way. More
by Renee_revis
November 29, 2024
I was highly disappointed with this dealership. I had an appointment but had to wait 20 minutes just to get checked in. Then my wait for the oil change was almost 3 hours. Just for a basic oil chan I had an appointment but had to wait 20 minutes just to get checked in. Then my wait for the oil change was almost 3 hours. Just for a basic oil change and tire rotation. Also, when driving home I noticed grease finger marks on my dashboard. Totally unacceptable. More
by traciemisk66
