Randy Pigue

Everyone was kind and knowledgable. They made my buying experience fast and easy. I definitely recommend the Shottenkirk team if you are looking for a new ride! They made my buying experience fast and easy. I definitely recommend the Shottenkirk team if you are looking for a new ride! More

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We just purchased our third vehicle from Shottenkirk In Jasper, Georgia, Aways a great experience, Great to do business with!!!! Service Dept is great also!!! Jasper, Georgia, Aways a great experience, Great to do business with!!!! Service Dept is great also!!! More

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Very pleased with the transaction with a few noted exceptions... recommend if the salesperson cannot answer a question on the vehicle that he find an answer rather than just stating he doesn't know. exceptions... recommend if the salesperson cannot answer a question on the vehicle that he find an answer rather than just stating he doesn't know. Also had me initial off that I was shown service area explaining he would do it after we finished but he did not. Just too much shooting from the hip. Lastly the finance department Mr Kim... was somewhat insulting when I told him I didn't need the added items services stating WOW, just Wow. Frankly Mr Kims comments will keep my from buying another vehicle from Shottenkirk. Other than that it was a solid transaction. More

by LDOMAJ Verified Customer Verified Customer

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Absolutely phenomenal service from Steve to Randy to the outstanding finance department. I would recommend this dealership in customer service alone. outstanding finance department. I would recommend this dealership in customer service alone. More

by MIKE.LRN2HIT Verified Customer Verified Customer

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Great people, fast service and fantastic price ! ! We love our new Ford F-350 Travel Van !! ! We love our new Ford F-350 Travel Van !! More

by JIMMALER Verified Customer Verified Customer

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Buying a char is a challenge but the team was very helpful. Very well informed and thorough! Would buy again in the future! Very good experience with all team members including the service group! helpful. Very well informed and thorough! Would buy again in the future! Very good experience with all team members including the service group! More

by pgport321 Verified Customer Verified Customer

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Randy made the sales process simple and seamless: the team provided a simple buying experience.Go see Randy team provided a simple buying experience.Go see Randy More

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Extremely unimpressed with the processing of my credit application (I was required to fill out the app twice as they said they could not find where I had done it the first time; however, it came out that application (I was required to fill out the app twice as they said they could not find where I had done it the first time; however, it came out that they were misspelling my name is why they could not locate it despite already having a copy of my license which caused my credit to be pulled two days in a row by the dealership.), sales paperwork (Which was not sent as I was told and then what was sent had excessive errors including multiple spellings of my name among other errors and had to be resent.), and overall communication (Every time I asked a question, the salesman chose to not return my calls, but instead contact my husband whose name was not on the purchase paperwork.). I will not buy another vehicle from this dealership and will advise friends to go elsewhere after the debacle of my transaction. More

by KRYSTAL_HARLAND Verified Customer Verified Customer

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Finance tried to slip in extended warranty and wheels and tires on the contract. We never even discussed it. Sales tried to sell me some customer value package and some other plan and told me it was mandator tires on the contract. We never even discussed it. Sales tried to sell me some customer value package and some other plan and told me it was mandatory. All that totaled to over 5k. I told sales I’m not buying it. Be carful when dealing with this dealership. The service department is great. This dealership has changed and it’s not good business practice. More

by ATLROADKING54 Verified Customer Verified Customer

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Friendly staff . All phases of my Bronco purchase went smoothly. I couldn’t ask for a transaction to go any better. All phases of my Bronco purchase went smoothly. I couldn’t ask for a transaction to go any better. More

by STEVECOLTRANE Verified Customer Verified Customer

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