Jerry Adams
Jerry Adams at Shottenkirk Ford Jasper

Jerry Adams

Service Advisor

Shottenkirk Ford Jasper

868 GA-515
Jasper, GA 30143

4.9
189 Reviews
4.9

189 Reviews

Write a Review

189 Reviews of Jerry Adams

June 10, 2024

Dealership Rating
Employee Rating

Always a great experience and the service department always strives to be number one. The only complaint I have, is the automated photo service when you call the main number to schedule a service. More

by RBROWN47
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

June 10, 2024

Dealership Rating
Employee Rating

Professional/efficient at the service desk. Truck was in on a recall issue. They handled it well and reasonably quick. No issues since I picked ty up. Chuck Amburn More

by CRAMBURN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Disalvo

June 10, 2024

Dealership Rating
Employee Rating

Very friendly and kept us informed as to status of truck service. Will come again. More

by SAIL.MYWAY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Fred Rogers

June 09, 2024

Dealership Rating
Employee Rating

Jerry is amazing at his job, always a great experience when I bring my vehicle in to get serviced More

by RYANO2055
Service Price Transparency
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Recommend Dealer
Yes

June 08, 2024

Dealership Rating
Employee Rating

We did not stay at the dealership and Jerry maintained great communication and updates. We will always bring out vehicles to Shottenkirk, Jasper. The woman who took the car and also returned to the drive More

by jack86
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 08, 2024

Dealership Rating
Employee Rating

I came in with a worrisome problem and Jerry solved it in an efficient and cost effective manner. More

by RFLINT0306
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

June 08, 2024

Dealership Rating
Employee Rating

No problem with the service or help. The flaw in my truck has been a huge annoyance but maybe it’s corrected now More

by BILLKATTER
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Service Time
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Recommend Dealer
Yes

June 08, 2024

Dealership Rating
Employee Rating

Jerry and the manager took me without appointment on friday and got me out in a reasonable timegrame. More

by WES.REEL
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

June 06, 2024

Dealership Rating
Employee Rating

Jerry was very helpful and nice. Very good customer service. Will definitely bring my vehicle here for service every time. More

by KNTALLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Rogers

Jun 07, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 01, 2024

Dealership Rating
Employee Rating

They were able to get me an appointment immediately and fixed the issue right away. More

by SACORRAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Disalvo

Jun 03, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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