Ramon Mendoza | Page 46

Reliable Nissan responded

Waiting 3-1/2 hours only to find out the recall correction wasn’t completed as expected is understandably frustrating. Your time is valuable, and we regret that this situation caused such an inconvenience. To ensure your concerns are addressed thoroughly, we encourage you to reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com.

Reliable Nissan responded

Thanks for the great feedback! We're thrilled to hear you enjoyed your visit and appreciated our team's friendliness and the dealership's atmosphere. We’re always striving to provide a positive experience and look forward to welcoming you back!

Reliable Nissan responded

Thanks for your feedback, Dave! We're thrilled to hear you enjoyed your experience, but we apologize for the oversight with your estimate. Your input is invaluable, and we’ll ensure our team follows up promptly to address your needs. We appreciate your patience!

Reliable Nissan responded

Thanks for the great feedback! We're thrilled to hear you had a positive experience and appreciate your recommendation. Our team is dedicated to providing excellent service, and your support means a lot to us!

Reliable Nissan responded

We understand how frustrating it must feel to notice discrepancies on your receipt after leaving, especially regarding the tire rotation and the car wash. Your feedback is very important to us, and we’d like the opportunity to address your concerns directly. Please contact Steve Vigil, our Service Director, at Svirgil@vtaig.com so we can better understand what happened.

Reliable Nissan responded

Kathie, we’re thrilled to hear you loved Ramon's service! We appreciate your feedback about the payment process and understand how it can come off. Your insights help us improve, and we’re grateful for your support. Looking forward to serving you again!

Reliable Nissan responded

Teresa, thank you for the wonderful feedback! We’re thrilled to hear that our team's professionalism and care made such a positive impression. Your support motivates us to keep delivering our best every day. We appreciate you taking the time to share your experience!

Reliable Nissan responded

We understand how important it is to have a smooth service experience, and we sincerely apologize that your visit did not meet expectations. We strive to provide exceptional service to all our customers, and it’s clear we missed the mark in your case. To resolve any remaining concerns, please feel free to reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com.

Reliable Nissan responded

Thanks for your understanding! We appreciate your patience during the process and are thrilled to hear you’re happy with the final results. Your feedback helps us improve and keep delivering awesome work!

Reliable Nissan responded

Thanks for the awesome feedback, Chris! We're thrilled to hear you had positive experiences with our team. We always strive to provide great service, and your kind words mean a lot to us. Looking forward to seeing you again soon!