Ramon Mendoza
Ramon Mendoza at Reliable Nissan

Ramon Mendoza | Page 45

Service Advisor

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

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4.5
501 Reviews

Languages Spoken

English English

Spanish Spanish

4.5

501 Reviews

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501 Reviews of Ramon Mendoza

November 30, 2024

Dealership Rating
Employee Rating

Service was great, everything is in working order thanks to mich for the great service! More

by CHRIS11ALB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Garcia , Nick Anaya, Steve Vigil

Dec 02, 2024

Reliable Nissan responded

Thanks, Chris! We're thrilled to hear you had a great experience. Mich is indeed a rock star! Your feedback motivates us to keep delivering top-notch service. Looking forward to seeing you again!

November 28, 2024

Dealership Rating
Employee Rating

Reliable Nissan always has terrible customer service and the services for Nissan are always overpriced. More

by caraydo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 03, 2024

Reliable Nissan responded

We strive to provide excellent service at competitive prices, so it’s disappointing to hear that you feel we’ve fallen short. We’d like the opportunity to address your concerns in more detail. Please reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com.

November 28, 2024

Dealership Rating
Employee Rating

Better communication would be appreciated. Better transparently. Better sense of urgency. Better description of what is happening. More

by romeorc93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 03, 2024

Reliable Nissan responded

We understand how important clear communication, transparency, and urgency are when it comes to your service experience. To ensure your concerns are fully addressed and to provide further assistance, we encourage you to reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com.

November 25, 2024

Dealership Rating
Employee Rating

Took my car in to get serviced and they had my car out way quick. Great experience! More

by Aperea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Garcia , Nick Anaya, Steve Vigil

Nov 26, 2024

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with our quick service. Your satisfaction is our priority, and we look forward to seeing you again!

November 23, 2024

Dealership Rating
Employee Rating

I really like using your dealership. I did take my car when I was using it and my daughter did the same when she had it. However, I am disappointed because you are including a surcharge More

by mgsaavedra15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Reliable Nissan responded

Thank you for your feedback. We’re glad to hear you enjoy using our dealership. We apologize for any confusion regarding the surcharge and appreciate your input. We’re committed to transparency and will work to improve our communication moving forward. Your satisfaction is important to us!

November 23, 2024

Dealership Rating
Employee Rating

They had my vehicle for longer than one day, which was not expected. They never called me to inform me it was going to stay overnight, either. When I got to my vehicle, my phone holder was broken into two More

by MjDUNlaP75
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Nov 26, 2024

Reliable Nissan responded

We also regret hearing about the issue with your phone holder and the lack of follow-up after your inquiry. This is certainly not the level of service we strive to provide. We would like to resolve this matter as quickly as possible, so please contact Steve Vigil, our Service Director, at Svirgil@vtaig.com, and he will work with you directly to address your concerns.

November 23, 2024

Dealership Rating
Employee Rating

The process of setting up appointment was easy and employee was curious, along with day of appointment everyone involved was professional and kind. More

by JBert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Reliable Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that you found the appointment setup easy and that our team made a positive impression. We strive for professionalism and kindness at every step. Looking forward to seeing you again!

November 23, 2024

Dealership Rating
Employee Rating

I had an oil change last week. The technician did not put the dipstick back in correctly. I have oil all over my brand new driveway and had to bring my car back in to fix the leak. More

by KARENROMERO2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2024

Reliable Nissan responded

Karen, we understand how frustrating it must have been to deal with oil on your driveway and to rearrange your schedule. This is certainly not the standard of service we strive for, and we take your feedback seriously. Please reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com so we can ensure that everything is addressed properly and avoid any future issues.

November 21, 2024

Dealership Rating
Employee Rating

Very friendly and fast. Would highly recommend this service center and sales center to everyone More

by MARKIEMARKFEN1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Garcia , Nick Anaya, Steve Vigil

Nov 25, 2024

Reliable Nissan responded

We're thrilled to hear you had a great experience with us. Our team works hard to provide friendly and efficient service, and your recommendation means a lot. We look forward to serving you again!

Nov 25, 2024

MARKIEMARKFEN1971 responded

Very friendly and fast. Would highly recommend this service center and sales center to everyone

November 20, 2024

Dealership Rating
Employee Rating

Way cheaper compere to the other dealer Ramone very friendly the day I will replace my car ,Reliable will be the place to go More

by FERRARI_G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Garcia , Nick Anaya, Steve Vigil

Nov 21, 2024

Reliable Nissan responded

Thanks for the awesome feedback! We're thrilled to hear you found great value with us and enjoyed your experience with Ramone. We look forward to helping you again when it’s time to replace your car!

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