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Ramon Mendoza

Overview Reviews (199) Inventory (653)

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Ramon Mendoza

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Ramon Mendoza

Service Advisor

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

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4.5

199 Reviews

Overview Reviews (199) Inventory (653)

Languages Spoken

English

Spanish

4.5

199 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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199 Reviews of Ramon Mendoza

May 14, 2025

Dealership Rating

Employee Rating

Great customer service Great on informing me about my services for my vehicle. Very helpful & professional service. services for my vehicle. Very helpful & professional service. More

by Lesley Hernandez

Recommend Dealer

Yes

Other Employees Tagged: Ramon Mendoza

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May 12, 2025

Dealership Rating

Employee Rating

Always a very good experience, greatly appreciate the communication, and thankful for offering the Lift. . communication, and thankful for offering the Lift. . More

by LISAROMERR5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nick Anaya, David Barrera, Dylan Iuculano, Marissa Ruiz

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May 09, 2025

Dealership Rating

Employee Rating

Ramon is very approachable. He help me a lot and explain to me what my car needs. He help me a lot and explain to me what my car needs. More

by Chertaurus

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kasadi Deskin, Nick Anaya, Manny Garcia

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May 12, 2025 -

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear that Ramon provided you with the support you needed. Our team is always here to ensure you have a great experience. Drive safe!

May 05, 2025

Dealership Rating

Employee Rating

The work was good but the fact I was charged a surcharge for using a credit card is unacceptable. I'm considering not returning to this dealer for further service. for using a credit card is unacceptable. I'm considering not returning to this dealer for further service. More

by RB1942171

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sophia Salazar

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May 05, 2025 -

Reliable Nissan responded

Thanks for your feedback! We’re glad you liked the work, but we understand your frustration about the surcharge. We’re always looking to improve our services and appreciate your input. We hope to see you again soon and provide a better experience!

May 03, 2025

Dealership Rating

Employee Rating

Ramon tries very hard to correct and make good on all issues. He is very polite and respectful and tries to understand the issues presented. issues. He is very polite and respectful and tries to understand the issues presented. More

by lisamata100309

Recommend Dealer

Yes

Other Employees Tagged: Ramon Mendoza

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May 03, 2025

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Employee Rating

Great service. I appreciate being kept up to date on the progress of the repair. Thank you I appreciate being kept up to date on the progress of the repair. Thank you More

by Steve

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 05, 2025 -

Reliable Nissan responded

Thanks for the fantastic feedback, Steve! We're thrilled to hear you appreciated the updates during your repair. Our team works hard to ensure great service, and your recognition means a lot to us. Looking forward to serving you again!

May 03, 2025

Dealership Rating

Employee Rating

Ramon tries his best to address the issues presented and make good on promises given. make good on promises given. More

by lisamata100309

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Manny Garcia , Toni

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May 05, 2025 -

Reliable Nissan responded

We're glad to hear that Ramon was able to assist you with your concerns in such a respectful and professional manner. He truly strives to understand and address any issues, and it's great to know his efforts made a positive impact. If there's anything else you'd like to discuss or if you have any further questions, please feel free to reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com.

May 03, 2025

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Employee Rating

A very bad experience, except for two people at the place. It was so terrible. place. It was so terrible. More

by Ileana

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Nick Anaya

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May 05, 2025 -

Reliable Nissan responded

We always aim to provide excellent service and a pleasant atmosphere for all of our customers, and we’d love the opportunity to discuss how we can improve moving forward. Please feel free to reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com for further assistance.

May 03, 2025

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Employee Rating

Not costumer friendly and considerate of suggestions and comments of logic and stating company policies comments of logic and stating company policies More

by VICGON505

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Dylan Iuculano

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May 05, 2025 -

Reliable Nissan responded

We understand the importance of listening to suggestions and appreciate your input. At Reliable Nissan, we strive to maintain a balance between adhering to company policies and ensuring an excellent customer experience. If you'd like to discuss your thoughts further, please feel free to reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com.

May 01, 2025

Dealership Rating

Employee Rating

Very helpful and very professional the oil change was done quickly and everything was explained to me done quickly and everything was explained to me More

by eg89101

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 05, 2025 -

Reliable Nissan responded

Thank you! We’re thrilled to hear you had a positive experience with our team. Quick service and clear communication are our priorities, and it’s great to know we met your expectations. We look forward to serving you again!

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