Ramces Rivera
Ramces Rivera at Universal Hyundai

Ramces Rivera | Page 5

Sales Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.8
216 Reviews
4.8

216 Reviews

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216 Reviews of Ramces Rivera

October 10, 2023

Dealership Rating
Employee Rating

Great service! Awesome people who help you get the best deals. I am not forgetting Tony Aponte who is so dedicated and put all his hard work to get me all the disco More

by AIMIJA38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Antonio Aponte

Oct 11, 2023

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Oct 11, 2023

AIMIJA38 responded

Publicly

October 07, 2023

Dealership Rating
Employee Rating

Everyone I interact with when going to get my new car was super helpful and made this whole process better. More

by GABRIELAROSARIO4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raul Martinez

Oct 08, 2023

Universal Hyundai responded

Thank you, Gabriela! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 07, 2023

Dealership Rating
Employee Rating

You identified my need and I am looking for the best options. Transparent negotiation.Thanks More

by CLAUDIALIDIAREYES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda , Edgard Morales, Ericmelec Rivera, Alfonso in Service

Oct 08, 2023

Universal Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Claudia, and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 05, 2023

Dealership Rating
Employee Rating

Excelente equipo de trabajo estoy muy agradecida con toda la ayuda que me brindaron. Recomendado 100% More

by Ileana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexis Ramos , Carlos Morales

Oct 05, 2023

Universal Hyundai responded

Thank you, Ileana! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 04, 2023

Dealership Rating
Employee Rating

We noticed a small hairline crack on the dashboard facia a few weeks after delivery. Nearly 4 months later, the dealer will still not resolve. It’s a known issue with the model and they are not willing to More

by BEN-BREWSTER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Johnathan Weidner , Jacob McNeely, Jason Sanchez, Greg in service department

Oct 08, 2023

Universal Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Gina Nava Reputation Manager gnava1@universalhyundai.com

October 02, 2023

Dealership Rating
Employee Rating

David is amazing, my daughter bought a car from David 5 years ago and when I needed to buy a car I searched the website and found that David still works at the dealership and I knew I wanted to work with D More

by IRIS.PARDO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Monsalve

Oct 02, 2023

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Iris, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 02, 2023

Dealership Rating
Employee Rating

It is my third car purchased from the Universal Hyundai dealer, the service is excellent. I have recommended it to everyone I know! More

by Christian Torres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Roman , Jacob McNeely

Oct 02, 2023

Universal Hyundai responded

Thank you, Christian! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 01, 2023

Dealership Rating
Employee Rating

Both salesman were very helpful and attentive during my whole car purchasing process. They made sure I understood everything I was getting into and giving me the best price possible. More

by Nautica H.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2023

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 30, 2023

Dealership Rating
Employee Rating

The people's working in this dealer, are very friendly,and courteous,and they help solve any problems you have . More

by ARAMOS19OCT4875
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Mejia

Oct 01, 2023

Universal Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 20, 2023

Dealership Rating
Employee Rating

We went to Universal as they were the local Costco auto program partner. The process while long was overall good. We didn’t find what we wanted on the lot so the sales person took us on the back lot to fin More

by JVenning
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Matos, Johnathan Weidner , Jason Sanchez

Sep 20, 2023

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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