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Ramces Rivera
Ramces Rivera at Universal Hyundai
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Ramces Rivera

Sales Manager

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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4.7
208 Reviews
4.7

208 Reviews

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208 Reviews of Ramces Rivera

November 30, 2024

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Employee Rating

I told him something wrong with the wheel and they never fix it. Are you guys scammer? More

by Marquez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Robert Redford, John Booth, Mustapha Bernannou, Christopher Johnson, Michael Hernandez, Gina Nava, John Booth

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Dec 04, 2024

Universal Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Gina Nava Reputation Manager gnava1@universalhyundai.com

October 25, 2024

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Employee Rating

Ramces Rivera and Mustapha Bernannou were amazing. They made this deal happen for me and my family. By far the best experience I have ever had at a dealer before. From start to finish they were very a More

by NEYSASHILING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Kristan, Mustapha Bernannou

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Oct 25, 2024

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. It's great to hear that Ramces and Mustapha were able to assist you and that you had such a positive experience. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 25, 2024

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Employee Rating

Everyone I worked with was professional and did a good job I like my car and look forward to working with them again on another car More

by DGEORG3485
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi, Fabio Ventura

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Oct 25, 2024

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. It's great to hear that we were able to assist you and that you had such a positive experience. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 25, 2024

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Employee Rating

Feel like talking to old friends, I just happen to be with my mom and she commented how happy everybody was, I ask Miguel about how he felt at the dealership and he only says good thinks about it, Im gla More

by URIBE.TORRES
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Kristan, Miguel Resto

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Oct 27, 2024

Universal Hyundai responded

Thanks for sharing your thoughts about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 22, 2024

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Employee Rating

The sales team is spectacular and very knowledgeable and helpful. I am very happy with my new car. More

by Clickmeon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre, Janlique Vazquez, Brian Cortes

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Oct 22, 2024

Universal Hyundai responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 06, 2024

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Employee Rating

I have been doing business with Universal Hyundai for over 10 years. The team has always been focused on customer satisfaction and work very hard to find a deal you will leave happy with. They always mak More

by BAEZ436
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Kristan, Jacob McNeely, Frankie Martinez, Mustapha Bernannou

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Oct 08, 2024

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 30, 2024

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Employee Rating

Carlos and the team are great salesman. No pressure and they listen to your needs More

by ENLSDAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Roman

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Sep 30, 2024

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that Carlos and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 24, 2024

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Employee Rating

They did everything to make the car purchase fit our budget. We are so happy!!! More

by ZABELDJONI33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Matos, Eric Kristan , Eddy Matos

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Sep 26, 2024

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 03, 2024

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Employee Rating

The team was very helpful and supportive. we went in with a deal in place. and sped the process uo More

by andersonjosh27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 03, 2024

Universal Hyundai responded

It's great to hear that you had such a positive experience, Josh. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 03, 2024

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Employee Rating

I had a very good experience and I so happy with my car, Thank you Hunday dealer and Carlos. You are the best. God bless you. More

by VARONASCAKES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Roman

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Sep 04, 2024

Universal Hyundai responded

Thank you for your review and kind words for Carlos and the team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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