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Rafael Sanchez
Rafael Sanchez at Schaumburg Toyota

Rafael Sanchez

Service Advisor

Schaumburg Toyota

875 W Golf Rd
Schaumburg, IL 60194

4.8
62 Reviews
4.8

62 Reviews

Write a Review

62 Reviews of Rafael Sanchez

March 27, 2025

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Employee Rating

Awesome good service, friendly environment. The cookies, water and goodies are a nice addition to the place. More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bart Szuba, Randall Laskowski, Steve Lowell, Sean Richmond, Craig Widenhoefer, Anthony Mejias

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Apr 01, 2025

Schaumburg Toyota responded

Glad you enjoyed your visit! Thanks for sharing your experience and for the 5 stars!

February 06, 2025

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Employee Rating

Courteous staff performed the 10,000 mile service quickly and accurately. I highly recommend Schaumburg Toyota's Service team. More

by tmdmnapoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bart Szuba, Randall Laskowski, Steve Lowell, Sean Richmond, Craig Widenhoefer, Anthony Mejias

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Feb 07, 2025

Schaumburg Toyota responded

Glad we could help! Thanks for sharing, Your support is appreciated.

January 13, 2024

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Employee Rating

Rafael is the best. Always makes it a quick and easy visit and always keeps me up to date on what's going on. Thanks Rafael More

by manuel.leyva
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2024

Schaumburg Toyota responded

Glad we can help with your auto needs, Manuel! Thanks for sharing. Your support is appreciated.

October 28, 2023

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Employee Rating

I have been both purchasing as well as servicing my cars at this dealership for at least 20 years! I work with my salesman, my service writer, as well as my mechanic closely! They are a great dealer to do b More

by rkonopka44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry McDuffie, Steve Lowell, Craig Widenhoefer

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Oct 30, 2023

Schaumburg Toyota responded

It is our pleasure having you as our customer! Thanks for sharing your thoughts. Your support is appreciated.

October 18, 2023

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Employee Rating

wonderful professionals get the job done quickly without unnecessary expense. I recommend having your Toyota serviced at this dealer More

by Veselin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bart Szuba, Mike Krueger, Randall Laskowski, Steve Lowell, Craig Widenhoefer

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Oct 23, 2023

Schaumburg Toyota responded

It is always our pleasure assisting you with your auto needs. Thanks for sharing. Your support is appreciated!

May 28, 2023

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Employee Rating

Excellent service, very friendly and professional people, great waiting area. The car was ready even before it was promised. More

by SK1100SK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 31, 2023

Schaumburg Toyota responded

Happy to work with you on your auto needs. Thanks for sharing!

May 20, 2023

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Employee Rating

The dealership waiting area is spotless and wonderfully comfortable. My favorite service advisors are Rafael Sanchez and Steve Krueger. They're very customer-focused and personable. I always trust their ad More

by MsTaken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Krueger

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May 22, 2023

Schaumburg Toyota responded

We are thrilled to hav eyou as our customer! Thanks for sharing!

May 11, 2023

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Employee Rating

Since I bought my vehicle, they have provided awesome and dedicated service. The staff is always courteous and helpful - a friendlier bunch could not be asked for. More

by Akpos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2023

Schaumburg Toyota responded

We are thrilled to have wonderful customers like you! Thanks for sharing.

March 05, 2023

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Employee Rating

Very good, very good, very good, very good, very good, very good, very good, very good. More

by je2345morgan
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Curt Hermann

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Mar 06, 2023

Schaumburg Toyota responded

Thanks!!! We appreciate your support!

February 22, 2023

Dealership Rating
Employee Rating

My attendant was so nice and helpful! I had all questions answered. And they cleaned my car!! More

by Melo_velez
Recommend Dealer
Yes
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