Rafael Sanchez
Rafael Sanchez at Schaumburg Toyota

Rafael Sanchez | Page 4

Service Advisor

Schaumburg Toyota

875 W Golf Rd
Schaumburg, IL 60194

5.0
69 Reviews
5.0

69 Reviews

Write a Review

69 Reviews of Rafael Sanchez

May 25, 2021

Dealership Rating
Employee Rating

I prefer this location and willing to go for the drive from Chicago because they are efficient, professional and knowledgeable . They are always on time and great customer service. More

by edlc22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike

May 26, 2021

Schaumburg Toyota responded

Thrilled to have you as our customer! Thanks for sharing. Your support is appreciated!

May 12, 2021

Dealership Rating
Employee Rating

Schaumburg Toyota is the only place I trust to service my car. I've been a customer for 18 years. The guys in the service department are great and have always taken good care of my car. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Lowell, Sean Richmond , Bien

May 14, 2021

Schaumburg Toyota responded

Thanks for being our long time loyal customer, Lisa! We appreciate the 5 stars!

January 06, 2021

Dealership Rating
Employee Rating

Sorry, I wrote a review and got interrupted and accidentally hit submit before I finished the review. But I will say again Cameron was fantastic. He really takes a lot of time explaining all the f More

by Janehaack9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randall Laskowski, Cameron Ungaro , Leah Interino

Jan 07, 2021

Schaumburg Toyota responded

We are thrilled to have you as our customer! Thanks again and we hope you are enjoying your new car and wish you many miles of smiles!

December 24, 2020

Dealership Rating
Employee Rating

Schaumburg Toyota is a reliable dealership with an excellent service department. I have been very satisfied with both of my Toyota Camry purchases there. All of the sales and service dept. staff have More

by Nickname-Hedge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick in the Service Dept. - Check-in

Dec 29, 2020

Schaumburg Toyota responded

We are thrilled to have you as our loyal customer! Thank you for the 5 star, wonderful review. We really appreciate your support!

November 24, 2020

Dealership Rating
Employee Rating

The best. Specially Ali Savoji. Best price and best services. I recommend this place to anyone who wants to buy a car to visit. Good people More

by Farzanp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry McDuffie, Rodel Morales, Chris Haley, Jonathan Evensen, Thomas Sayasane , Manoj Choradia, Bill Haeger, Steve Huberty, Leah Interino

Nov 24, 2020

Schaumburg Toyota responded

We are thrilled to have you as our customer! Thanks again for your purchase and for sharing your thoughts! We hope you are enjoying your new car and wish you many happy miles!

August 22, 2020

Dealership Rating
Employee Rating

Top-notch service! Sometimes there is a disconnect between what you communicate to the service team and what they deliver, but at the end of the day Schaumburg Toyota is committed to making it right. More

by jlcoates
Recommend Dealer
Yes
Aug 24, 2020

Schaumburg Toyota responded

Glad we could assist in your auto needs! Thanks for being our customer and sharing your experience. We appreciate your support!

August 03, 2020

Dealership Rating
Employee Rating

Nice waiting room. Service was fone quickly with no appointment. Car was washed. I bouhjt the csr here and will continue to have it serviced here. More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2020

Schaumburg Toyota responded

We are thrilled to have you as our customer, Phil! Thanks for the 5 stars, we appreciate your support!

June 01, 2020

Dealership Rating
Employee Rating

Excellent Service I am comprised at 69, with Lupus and asthma. Schaumburg Toyota did everything to keep me safe and feel safe. Raff Sanchez and 3veryone at this deale More

by betty195082
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2020

Schaumburg Toyota responded

Thank you for being our customer, Betty! We will do what we can to help!

May 15, 2020

Dealership Rating
Employee Rating

Satisfied but I was very satisfied with my visit and the fact that Rafael offered a coupon without my asking. The second tech (don't know his name) told me everyth More

by Walla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2020

Schaumburg Toyota responded

We apologize for the cabin air filter oversite. Sometimes they will go back and ask the technician "can it wait until the next visit"but it remains on the multi-point inspections. I cannot identify you so if you could please contact me at your earliest convenience at 847 519-3771 or email me at jjoern@resnickautogroup.com, so i can get more information from you. Sincerely, JoAnn Joern, Customer Relations Manager

February 17, 2020

Dealership Rating
Employee Rating

Always provides great service. I have been going to Toyota for service for 10 years and always get great service. I always request Rafael. Thank you. More

by Conchazap
Recommend Dealer
Yes
Feb 18, 2020

Schaumburg Toyota responded

We are thrilled to have you as our long time loyal customer!!! Thanks for sharing!

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