Rafael Morales

Town East Ford responded

We are absolutely thrilled and deeply touched by your incredible review! Your detailed and enthusiastic feedback highlights everything we strive to achieve in customer service. We're honored that your experience exceeded all expectations, from the initial phone inquiry through to the final vehicle delivery. Your special recognition of Rafael and Noe is particularly meaningful. Our team takes tremendous pride in providing personalized, considerate service that goes beyond simply selling a vehicle. We appreciate that they took the time to not just complete a transaction, but to ensure you felt comfortable and fully understood your new vehicle's features. The fact that you describe this as the "best experience I've ever had" and are now a huge fan of our dealership is the highest compliment we could receive. Thank you for taking the time to share such a comprehensive and positive review. We are committed to maintaining these high standards of customer service and look forward to continuing to serve you in the future.

Town East Ford responded

Thank you for your wonderful review! We're so glad to hear that Rafael made the process easy and enjoyable for you. We truly appreciate your recommendation and look forward to assisting you again in the future!

Town East Ford responded

Thank you for sharing your wonderful experience! We’re delighted to hear that Rafael and Cas made your truck purchase smooth and enjoyable. It’s fantastic to know that their exceptional service made the drive worthwhile. We look forward to assisting you with all your future car and truck needs, both for purchases and maintenance. If you ever need anything, don’t hesitate to reach out. Enjoy your new truck and safe travels!

Town East Ford responded

Thank you for the great review! We’re thrilled to hear that Rafi, Blake, and Dallas made your car-buying experience smooth and enjoyable. It’s wonderful to know their efforts contributed to a positive experience for you. If you need any further assistance or have any questions in the future, feel free to reach out. We look forward to assisting you again!

Town East Ford responded

Thank you for your positive feedback! We're glad to hear that our team was professional and helpful throughout your purchase process. If you need any further assistance or have more questions, please don't hesitate to reach out. We look forward to serving you again!

Town East Ford responded

Thank you for the 5-star review! We're thrilled to hear about your recent experience at Town East Ford. It sounds like the service representative who assisted you went above and beyond in a few ways. Being respectful and helpful is important to us, but creating a comfortable environment for everyone involved is equally important. We appreciate you mentioning how thoughtful they were with your daughter – that truly shows a commitment to a positive experience for the whole family. Thank you again for choosing Town East Ford!

Town East Ford responded

¡Nos encanta saber que brindamos un buen servicio al cliente y pudimos ayudarte! Gracias por las amables palabras y por considerarnos como su lugar para comprar un auto. Nuestro equipo se esfuerza por ser servicial e informativo en cada paso, y significa mucho para nosotros saber que causamos una impresión positiva. Cuando esté listo para comenzar a comprar su próximo vehículo, ¡esperamos que venga a visitarnos primero!

Town East Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

Town East Ford responded

Thank you for your kind words and for choosing us for your automotive needs! We're glad to hear that you had a positive experience with our team. Your feedback is greatly appreciated, and we look forward to serving you again in the future