I visited Ardmore Toyota for the first time today.
When I tried to park at least two men on site told me to "park on the right." The only problem being that there were no places to park on the right.
When I tried to park at least two men on site told me to "park on the right." The only problem being that there were no places to park on the right. Obvious to me, but apparently not so to two different employees. I eventually found a parking space despite their advice and told the person at the central desk when I entered the showroom that I was already a little irritated. He smiled and said let's fix it. Fine. He then asked my name, but chose to address me by my first name. He took me to an empty desk and said someone would soon be with me. Ten minutes later when no one appeared, I left. Not the kind of service I expect when I'm spending thousands of dollars.
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by macsheldon
Sep 23, 2026 -
Ardmore Toyota responded
Thank you for sharing your experience. We apologize for the frustration you encountered with parking when you arrived and understand that it unfortunately started your visit off on the wrong foot.
When you brought the concern to our attention, our team apologized, offered to assist, and worked to have a sales consultant meet with you. Unfortunately, we were extremely busy at the time and were not able to have someone available as quickly as either you or we would have liked. We understand your frustration with the wait and regret that you chose to leave before we had the opportunity to assist you.
We have also addressed the parking concern with our team. We appreciate your feedback and would welcome another opportunity to provide you with the experience you originally expected from Ardmore Toyota.
Sincerely, Qasim Azad, Sales Director, Ardmore Toyota, 610-645-5000 ext. 260, qazad@ardmoretoyota.com
Very happy with the dealership, they are friendly and
professional. We bought three cars from them . We send our friends there. Very happy!
professional. We bought three cars from them . We send our friends there. Very happy!
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by shooter2
Aug 25, 2026 -
Ardmore Toyota responded
Thank you so much for your wonderful review! I am thrilled to hear that you are happy with Ardmore Toyota and that you've chosen our team for not just one, but three cars. Your recommendation to friends means the world to me. I look forward to serving you again in the future!
Sincerely,
Qasim Azad, Sales Director, Ardmore Toyota, 610-645-5000 x.260, qazad@ardmoretoyota.com
It was a pleasure working with Osman.
He went the extra mile to help me and my wife Maryann with our new car; He is a credit to your dealership. Ardmore Toyota is the best.
He went the extra mile to help me and my wife Maryann with our new car; He is a credit to your dealership. Ardmore Toyota is the best.
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by shooter2
Aug 10, 2026 -
Ardmore Toyota responded
Thank you so much for your kind words! I’m thrilled to hear that Osman provided you and your wife with such excellent service during your car purchase. At Ardmore Toyota, we strive to go above and beyond for our customers, and it's wonderful to know that your experience reflected that. I appreciate your support and look forward to seeing you again!
Sincerely,
Qasim Azad, Sales Director, Ardmore Toyota, 610-645-5000 x.260, qazad@ardmoretoyota.com
Made the purchase easy and simple, worked with us to
resolve issues, car has been great. Osman our salesman and Q the manager were fantastic
resolve issues, car has been great. Osman our salesman and Q the manager were fantastic
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by rckovell22
Jul 14, 2026 -
Ardmore Toyota responded
Thank you for your wonderful feedback! I’m delighted to hear that your purchasing experience at Ardmore Toyota was easy and simple. It’s great to know that both Osman and Q provided you with fantastic service. I appreciate your support and hope you enjoy your vehicle for many miles to come. Feel free to visit us again soon!
Sincerely,
Qasim Azad, Sales Director, Ardmore Toyota, 610-645-5000 x.260, qazad@ardmoretoyota.com
i nice person Qasim good customer service help with the
customer care in add more dealership is better add more
customer care in add more dealership is better add more
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by arshada7177
Feb 23, 2026 -
Ardmore Toyota responded
Thank you for your review! We truly appreciate your feedback about Qasim and the excellent customer service you received at Ardmore Toyota. I appreciate you taking the time to speak with my about your time with us. We're always striving to improve and provide the best experience possible. We hope to see you again soon and continue to serve you well!
Sincerely, Cliff McKay, Director of Vehicle Operations
Nice friendly know how do business and very good customer
service
I really like that place
service
I really like that place
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by matare29
Dec 05, 2025 -
Ardmore Toyota responded
Thank you for your wonderful review! We appreciate your kind words about our friendly service and customer care at Ardmore Toyota. We're glad to hear that you enjoy your experience with us. We look forward to seeing you again soon!
Sincerely,
Qasim Azad, Sales Director, Ardmore Toyota, 610-645-5000 x.260, qazad@ardmoretoyota.com
Low pressure.
The prices online were the same in person. My salesman Giahuy Nguyen was professional and great to work with.
The prices online were the same in person. My salesman Giahuy Nguyen was professional and great to work with.
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by apexz06
Other Employees Tagged:
Giahuy Nguyen
Jul 17, 2025 -
Ardmore Toyota responded
Thank you for your wonderful review! We're glad to hear that you had a great experience with Giahuy at Ardmore Toyota and appreciated our low-pressure approach and transparent pricing. We look forward to assisting you again in the future!
Sincerely,
Qasim Azad, Sales Director, Ardmore Toyota, 610-645-5000 x.260, qazad@ardmoretoyota.com
Ardmore Toyota is the best My salesperson, Aziz, was
terrific! He called me every couple days with updates and to check on the status of the car I was repairing for my trade in.
Great selection of c
terrific! He called me every couple days with updates and to check on the status of the car I was repairing for my trade in.
Great selection of cars. Great customer service
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by Andeeg27
Other Employees Tagged:
Aziz Al-Qudah
Jun 09, 2025 -
Ardmore Toyota responded
Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience with Aziz at Ardmore Toyota. It's great to know that you appreciated the communication and updates regarding your trade-in. We're also glad you found our selection of cars to be impressive. We look forward to serving you again in the future!
Sincerely,
Qasim Azad, Sales Director, Ardmore Toyota, 610-645-5000 x.260, qazad@ardmoretoyota.com
Excellent customer service and product availability.
Would strongly recommend for buying or leasing your next car
Would strongly recommend for buying or leasing your next car
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by AH
Other Employees Tagged:
Aziz Al-Qudah
Mar 18, 2025 -
Ardmore Toyota responded
Thank you for the fantastic review! We're thrilled to hear you had an excellent experience with our customer service and product availability at Ardmore Toyota. We appreciate your recommendation and look forward to assisting you with your next car purchase or lease!
Sincerely,
Qasim Azad, Sales Director, Ardmore Toyota, 610-645-5000 x.260, qazad@ardmoretoyota.com
My husband and I are very pleased with how much Ardmore
Toyota cares about their customers!! We encountered a problem, and as soon as Tini, our sale rep, was made aware of it, he took immediate action to
Toyota cares about their customers!! We encountered a problem, and as soon as Tini, our sale rep, was made aware of it, he took immediate action to correct it by going to his manager, Qasim. They came up with a great solution! We definitely felt "listened to" and "cared about"!! We highly recommend Ardmore Toyota!!
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by gingraham05
Other Employees Tagged:
Tini Elezaj
Dec 18, 2024 -
Ardmore Toyota responded
Thank you so much for your wonderful review! I am thrilled to hear that you and your husband felt cared for during your experience at Ardmore Toyota. It's great to know that Tini and I were able to address your concerns quickly and find a solution that worked for you. Your recommendation means a lot to us! We look forward to serving you again in the future.
Sincerely,
Qasim Azad, Sales Director, Ardmore Toyota, 610-645-5000 x.260, qazad@ardmoretoyota.com