Preston Han

I was misinformed on a couple of issues and tricked into making a huge downpayment that wasn't at all necessary. I filed complaint with the head manager of the dealership, but was not given any satisfaction making a huge downpayment that wasn't at all necessary. I filed complaint with the head manager of the dealership, but was not given any satisfaction other than an offer to wash & detail my car. In exchange for a $5000 hoodwink? I don't think so! The fact that I'd leased with this dealership without problems since the early 1990's didn't seem to merit any "give" on their part. I won't go back there again and I will tell my friends and other potential HONDA buyers/leasers to look elsewhere. The Finance manager was especially "slippery" and deceptive. Not only that, but I was treated quite coldly and not with what I would consider the respect that a loyal customer for almost 30 years deserves. The car lot "roundup cowboy", whose name escapes me, was especially poor in handling the deal. I should have called a halt to the trade-in and lease right at that point. He did not do the minimum of what a salesman should probably have done. In understand that he is no longer with the dealership; probably the shortest-lived salesman in its history! More

by bsaul_2000 Verified Customer Verified Customer

Report | Print

Sierra Honda of Monrovia was a friendly environment. Everyone there was helpful. Albert Morales was excellent at showing us what we were looking for. Honda Pilot is our first purchase, and it was great. Everyone there was helpful. Albert Morales was excellent at showing us what we were looking for. Honda Pilot is our first purchase, and it was great. We love our vehicle and recommend it to anyone wanting a new car. Here is the place. They are great and successful at working together and collaborating effectively. More

Report | Print

Great work thank you for your help. Very helpful in the service provided to me Very helpful in the service provided to me More

by arturonunez7 Verified Customer Verified Customer

Report | Print

Great service, went the extra mile for us and stayed late to complete our purchase. Super friendly and professional. to complete our purchase. Super friendly and professional. More

by MICHAEL.DANIEL.CULVER Verified Customer Verified Customer

Report | Print

Great people providing great service. Very helpful with any questions I had great communication during the whole process. Very helpful with any questions I had great communication during the whole process. More

by davidgreyes96 Verified Customer Verified Customer

Report | Print

I want to thank them for being so professional. My experience with Sierra Honda was amazing. I would highly recommend this to other people we will definitely be back. My experience with Sierra Honda was amazing. I would highly recommend this to other people we will definitely be back. More

by SGFIRE29 Verified Customer Verified Customer

Report | Print