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Phillip Towns
Phillip Towns | Page 5
Fixed Operations Director
Master Buick GMC
3710 Washington Rd
Augusta, GA 30907
53 Reviews
Dealership Experience
29 yrs, 8 mos
53 Reviews of Phillip Towns
October 03, 2018
Service survey Great service by service guys. Brad was excellent in every way. Did what he said he would do. Waited on vehicle and customer service area was extremel Great service by service guys. Brad was excellent in every way. Did what he said he would do. Waited on vehicle and customer service area was extremely clean and well attended. More
by EMDUKE
Verified CustomerOther Employees Tagged: William Fanning , Brad Gillespie, Ronald Great guy. 10-10-10
September 28, 2018
Philip Towns is amazing . Philip is the best service manager ever ! Simply the best ,best ,best . I can’t can’t get over the amazing service of the Philster! He always is on hi Philip is the best service manager ever ! Simply the best ,best ,best . I can’t can’t get over the amazing service of the Philster! He always is on his AGame . More
by Flower boy
September 25, 2018
Commendation Excellent service provided by David Truitt in every respect. He was eager to help, quite knowledgeable, [patient and knowledgeable. May I commend als Excellent service provided by David Truitt in every respect. He was eager to help, quite knowledgeable, [patient and knowledgeable. May I commend also Phillip Towns, Bernard, and Will Shafer?professional More
by gdaniel
Other Employees Tagged: David Truitt
September 24, 2018
New GMC Canyon We love our new truck! Master is the best dealership in Augusta! Best dealership to deal with hands down, all the staff is extremely friendly and know We love our new truck! Master is the best dealership in Augusta! Best dealership to deal with hands down, all the staff is extremely friendly and knowledgeable. Would highly recommend to friends and family! More
by JM6791
Other Employees Tagged: Bernard Hughes
September 20, 2018
Breach of Trust My car was there for a 1 hour window repair & didn't get my vehicle back for 3 business days. My window still doesn't work properly. 5 extra miles wer My car was there for a 1 hour window repair & didn't get my vehicle back for 3 business days. My window still doesn't work properly. 5 extra miles were added to my speedometer yet the owner denies anyone had driven my car. This is a 2002 WS6 Trans Am w/less than 15,000 miles on it. Whoever drove it did "burn outs" in it as there were tiny chunks of rubber on my mud flaps & "burn out dust" all of my rear fenders. I was also treating extremely poorly & unprofessionally by the owner himself (Will Schafer) . All this after having been a customer there for almost 20 years. More
by JennH
Other Employees Tagged: Will Schafer, Charles Williams , Master Buick GMC, Brad Gillespie
September 18, 2018
Acadia oil change & rotate tires Phillip Towns & his staff are very professional & courteous everytime I bring my vehicle!! My service was taken care of promptly & they topped off my Phillip Towns & his staff are very professional & courteous everytime I bring my vehicle!! My service was taken care of promptly & they topped off my windshield washer fluid also !! More
by coachsaggus
Other Employees Tagged: Brad Gillespie, Alyson Johns
September 11, 2018
Dishonest employees and president I have never seen a group of individuals so dishonest in my life. Because I live in a different state from where my car broke down, I had to call in a I have never seen a group of individuals so dishonest in my life. Because I live in a different state from where my car broke down, I had to call in and get info and pricing from gmc before I had my vehicle towed in. When I called in to check the price for the service I needed I was given 1 price, but when it was time to pay given a totally different price! I spoke with the 2 different members of management of the company who both lied, and sided with the employee that gave the dishonest quote. The whole situation was entirely ridiculous when all they had to do was the right thing and listen to the recorded call, when the employee have me the dishonest quote. When a person calls in and asks for a quote that means PARTS too, instead of having some unknown and large cost added when it's time to pay the bill! I would not ever do business with this gmc location ever again! More
by CRAWFORD2309
Other Employees Tagged: Will Schafer , Brad Gillespie
August 31, 2018
Customer oriented staff Another great customer experience at Masters GMC. I dropped my truck off for routine service and Charles called me when my vehicle was ready, service Another great customer experience at Masters GMC. I dropped my truck off for routine service and Charles called me when my vehicle was ready, service cost as agreed, and my truck was pulled around when I was ready. Very customer oriented staff that truly care about the customer and make me coming back. I’ve never seen such a sincere service department. Good job to Phillip Towns, his expert staff, and dealership owners!!! More
by Wah4
Other Employees Tagged: Frank Ward, Charles Williams
August 29, 2018
New battery The price of the battery was 209 00 that is very overpriced..Charles and Philip are always,nice..taking them a cake tomorrow.bit I still was,not plea The price of the battery was 209 00 that is very overpriced..Charles and Philip are always,nice..taking them a cake tomorrow.bit I still was,not pleased with the price . More
by jpcarter921
Other Employees Tagged: Bill Whitten, Charles Williams
August 29, 2018
Service department Always a pleasure; exceeds expectations. David & Philip in the Service Department are friendly & knowledgeable. I've dealt with Master GMC since Always a pleasure; exceeds expectations. David & Philip in the Service Department are friendly & knowledgeable. I've dealt with Master GMC since the 60's and the experience has always been grate. More
by sbmarm
Other Employees Tagged: David Truitt
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