Philip Stam
Philip Stam at Heiser Ford Lincoln

Philip Stam

Service Advisor

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

Contact Me
4.5
34 Reviews

Dealership Experience

2 yrs, 10 mos

Industry Experience

2 yrs, 10 mos

Languages Spoken

English English

4.5

34 Reviews

Write a Review

34 Reviews of Philip Stam

March 02, 2026

Dealership Rating
Employee Rating

The service was all good and the car is working all very good and wonderful. More

by KSTROIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2026

Heiser Ford Lincoln responded

We’re glad Philip and our service team got your Ford Fusion running so smoothly. Thank you for sharing your experience, and we look forward to helping with any future service needs. Today’s your Day Angela Resa Service Manager (414) 247-8850 angela.resa@heiser.com

February 17, 2026

Dealership Rating
Employee Rating

Excellent service Overall satisfaction with personnel Friendly and informative I am totally satisfied and will return whenever necessary. More

by kjanuary148
Recommend Dealer
Yes

Other Employees Tagged: Philip Stam

Feb 17, 2026

Heiser Ford Lincoln responded

It’s great to hear your Ford Fusion service was friendly and informative. Thank you for your feedback and for trusting our team. We look forward to assisting you again whenever you need service. Today’s your Day Angela Resa Service Manager (414) 247-8850 angela.resa@heiser.com

January 12, 2026

Dealership Rating
Employee Rating

Always ready to go when I arrive, very professional staff, and reasonable waiting time. The process of getting in and getting the very simple. More

by Duke19371
Recommend Dealer
Yes

Other Employees Tagged: Philip Stam

Jan 12, 2026

Heiser Ford Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Angela Resa Service Manager (414) 247-8850 angela.resa@heiser.com

December 22, 2025

Dealership Rating
Employee Rating

The service I received at the dealership was professional, very responsive, and the price was right. More

by RICKY777BOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2025

Heiser Ford Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Ford Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Angela Resa Service Manager (414) 247-8850 angela.resa@heiser.com

December 15, 2025

Dealership Rating
Employee Rating

Good service. Told all sensors & tire pressure recalibrate, but today sensor pressure fault light came up again. Will see if it is still a problem tomorrow. More

by neukat1
Recommend Dealer
Yes

Other Employees Tagged: Philip Stam

Dec 15, 2025

Heiser Ford Lincoln responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Angela Resa Service Manager (414) 247-8850 angela.resa@heiser.com

December 06, 2025

Dealership Rating
Employee Rating

Was a very pleasant experience from start to finish. Lots of communication and on time pick up and delivery as well! Great service all around. More

by tamalyn.powell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ellianna Haliga, Gary Smith

Dec 06, 2025

Heiser Ford Lincoln responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Angela Resa Service Manager (414) 247-8850 angela.resa@heiser.com

December 02, 2025

Dealership Rating
Employee Rating

The rep was snippy and curt! For example- I asked her exactly what is the battery saving feature, I accidentally turned it on she said just go to your car and start it ... but th More

by burtonlg
Recommend Dealer
No

Other Employees Tagged: Philip Stam

Dec 03, 2025

Heiser Ford Lincoln responded

Dear burtonlg, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Chad Formico with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

November 14, 2025

Dealership Rating
Employee Rating

Was satisfied with the friendliness of the staff and the way I was treated as a customer. My car was in and out with the required service that it needed with a minimal amount of wait time. Thank you. More

by icetee26invader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2025

Heiser Ford Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Ford Lincoln. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Angela Resa Service Manager (414) 247-8850 angela.resa@heiser.com

November 09, 2025

Dealership Rating
Employee Rating

I am always pleased at the way they treat me. I can get my oil changed in a timely manner and can get in and have it done the same day. I highly recommend both the service and PARTS dept. They go More

by Wijunquer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Ikert

Nov 09, 2025

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

November 06, 2025

Dealership Rating
Employee Rating

My experience with the other Lincoln dealership wasn't even fair. Hieser is top notch! The communication and service was 10+ More

by pattiagnello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2025

Heiser Ford Lincoln responded

Dear Pattiagnello, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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