Philip Stam
Philip Stam at Heiser Ford Lincoln

Philip Stam

Express Service Advisor

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

Contact Me
4.5
31 Reviews

Dealership Experience

2 yrs, 7 mos

Industry Experience

2 yrs, 7 mos

Languages Spoken

English English

4.5

31 Reviews

Write a Review

31 Reviews of Philip Stam

December 22, 2025

Dealership Rating
Employee Rating

The service I received at the dealership was professional, very responsive, and the price was right. More

by RICKY777BOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2025

Heiser Ford Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Ford Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Angela Resa Service Manager (414) 247-8850 angela.resa@heiser.com

December 15, 2025

Dealership Rating
Employee Rating

Good service. Told all sensors & tire pressure recalibrate, but today sensor pressure fault light came up again. Will see if it is still a problem tomorrow. More

by neukat1
Recommend Dealer
Yes

Other Employees Tagged: Philip Stam

Dec 15, 2025

Heiser Ford Lincoln responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Angela Resa Service Manager (414) 247-8850 angela.resa@heiser.com

December 06, 2025

Dealership Rating
Employee Rating

Was a very pleasant experience from start to finish. Lots of communication and on time pick up and delivery as well! Great service all around. More

by tamalyn.powell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ellianna Haliga, Gary Smith

Dec 06, 2025

Heiser Ford Lincoln responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Angela Resa Service Manager (414) 247-8850 angela.resa@heiser.com

December 02, 2025

Dealership Rating
Employee Rating

The rep was snippy and curt! For example- I asked her exactly what is the battery saving feature, I accidentally turned it on she said just go to your car and start it ... but th More

by burtonlg
Recommend Dealer
No

Other Employees Tagged: Philip Stam

November 14, 2025

Dealership Rating
Employee Rating

Was satisfied with the friendliness of the staff and the way I was treated as a customer. My car was in and out with the required service that it needed with a minimal amount of wait time. Thank you. More

by icetee26invader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2025

Heiser Ford Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Ford Lincoln. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Angela Resa Service Manager (414) 247-8850 angela.resa@heiser.com

November 09, 2025

Dealership Rating
Employee Rating

I am always pleased at the way they treat me. I can get my oil changed in a timely manner and can get in and have it done the same day. I highly recommend both the service and PARTS dept. They go More

by Wijunquer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Ikert

Nov 09, 2025

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

November 06, 2025

Dealership Rating
Employee Rating

My experience with the other Lincoln dealership wasn't even fair. Hieser is top notch! The communication and service was 10+ More

by pattiagnello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 31, 2025

Dealership Rating
Employee Rating

Seems like Ford dealerships just can’t follow directions anymore. Hadn’t been in for service in some time because the Service Department is nothing like it used to be. I had the same service advisor for yea More

by Indiefilmguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 03, 2025

Heiser Ford Lincoln responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Angela Resa Service Manager angela.resa@heiser.com

October 22, 2025

Dealership Rating
Employee Rating

I drive 30 miles out of the way to have my car serviced at Heiser Ford Lincoln. Philip provides great customer service from initial greeting through completion of car service. I trust my car is professiona More

by rjzinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2025

Heiser Ford Lincoln responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Ford Lincoln. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

October 17, 2025

Dealership Rating
Employee Rating

They was very nice good vibes informational and on time clean I would recommend them More

by Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2025

Heiser Ford Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Ford Lincoln. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

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