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36 Reviews of Phil Macias
December 03, 2024
The Service Department was friendly and accommodating. My service writer did a great job communicating with me. My service writer did a great job communicating with me. More
by tbonedurham
Other Employees Tagged: Diana Perez
September 07, 2024
The dealership and the salesman (Rene Orellana) listened to my needs and he delivered on the promise. Rene was very professional and respectful. Will be back for another wonderful deal to my needs and he delivered on the promise. Rene was very professional and respectful. Will be back for another wonderful deal More
by vlad2368
Other Employees Tagged: Rene Orellana
April 29, 2024
The Audi Ontario service department team is just amazing. They are always so nice and welcoming. Mr. Ralph Perez is very knowledgeable and won’t steer you wrong! I would definitely recommend to make your nex They are always so nice and welcoming. Mr. Ralph Perez is very knowledgeable and won’t steer you wrong! I would definitely recommend to make your next service appointment with Mr. Perez. He always willing to go above and beyond in making sure you’re completely satisfied with your service. More
by Jocelyn H
Other Employees Tagged: Alex Wong, Diana Perez, Chris Orms, Brandon Barello, Dani Paiz, Ramon Flores, Ralph Perez
February 01, 2024
Dani was super helpful when my headlight was damaged on the road, took care of the insurance side of me for me which was really helpful! 10/10 would recommend her, the service Manager Phil Macias and every the road, took care of the insurance side of me for me which was really helpful! 10/10 would recommend her, the service Manager Phil Macias and everyone at Audi Ontario! More
by Jvallejo
Other Employees Tagged: Diana Perez, Dani Paiz
July 12, 2023
At the dealership of Audi Ontario I experienced excellent service and timely responses to my inquiries! Much appreciated. service and timely responses to my inquiries! Much appreciated. More
by Sramirez8085
Other Employees Tagged: Alex Wong, Diana Perez, Chris Orms, Brandon Barello, Dani Paiz, Ramon Flores, Ralph Perez
May 15, 2023
I purchased a “pre-owned” 2016 Audi on 3/11/2023 from Audi of Ontario. On 5/5/2023, after only 1200 miles, I began hearing a clicking/ticking noise from the right front of my vehicle. I immediately took Audi of Ontario. On 5/5/2023, after only 1200 miles, I began hearing a clicking/ticking noise from the right front of my vehicle. I immediately took it to Bauer German Auto Mechanic in Glendora, CA. They diagnosed it to be a faulty right front axle and right front lower control arm. The head mechanic advised I take it back to Audi of Ontario. After speaking to Phil Macias, servicing manager, he apologized and welcome my vehicle the following day to be inspected. On 5/9/2023, I was advised that my vehicle was not going to be covered per their used car manager. Upon arriving, I spoke directly with Brandon Barello, head service advisor, who informed me that they did not actually inspect my vehicle nor did they even put it on a lift to confirm a diagnosis, but simply went off of the 3rd party mechanics diagnosis. In fact, I was told that their mechanic couldn’t “replicate” the same sound that myself and 4 others heard. With that said, my vehicle basically sat in their back lot for 4 days. I was given an estimate and refused service. Following that, I immediately took my vehicle to Bauer German Auto for repair and service was completed in the same day at half the cost that I was given by Audi of Ontario. More
by bretallan6
Other Employees Tagged: Alex Wong, Brandon Barello
January 03, 2023
Chris Davila accommodates again…. .Always last minute but always accommodating no matter what when or where this guy is the best SVC adviser and Phil Macias his boss both amazing!!! Ty .Always last minute but always accommodating no matter what when or where this guy is the best SVC adviser and Phil Macias his boss both amazing!!! Ty both More
by baikerman
Other Employees Tagged: Chris Orms , Chris Davilia
December 22, 2022
Nice and clean plus the service always done on time and lots of car choice lots of car choice More
by AUDI KING
Other Employees Tagged: Brett McKinley, Alex Wong , Raymundo Lopez
December 22, 2022
For Service look for Alex Wong and for sales and manager look for Raymundo / Kevin look for Raymundo / Kevin More
by AUDI KING
Other Employees Tagged: Brett McKinley, Alex Wong , Raymundo Lopez
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