54 Reviews
Write a Review54 Reviews of Phil Daley
September 11, 2019
Mostly very good experience Very attentive, friendly group. State inspection revealed a problem that was clearly explained. Was told that a needed part would be available next d Very attentive, friendly group. State inspection revealed a problem that was clearly explained. Was told that a needed part would be available next day; five days later no notification that was promised. Waiting area too far from service area, for which much waiting gets done! More
Other Employees Tagged: Not sure about service
September 07, 2019
Service is very convenient I use Lebanon ford because it is very convenient, I work out of town and am able to get quick service on Saturdays with out any waiting I use Lebanon ford because it is very convenient, I work out of town and am able to get quick service on Saturdays with out any waiting More
Other Employees Tagged: Fredson Small
September 06, 2019
Friendly service Always have excellent service and excellent recon/ detailing. Phil is very knowledgeable with any issues I have. He even had the shuttle bring me Always have excellent service and excellent recon/ detailing. Phil is very knowledgeable with any issues I have. He even had the shuttle bring me to an appointment while my vehicle was being serviced. Look forward to doing business with them again. More
Other Employees Tagged: Randy
September 05, 2019
Fixed a problem Management was great and they did right by me when the vehicle had an issue that wasn’t technically covered by warranty. Much appreciated. Little thin Management was great and they did right by me when the vehicle had an issue that wasn’t technically covered by warranty. Much appreciated. Little things like that matter. More
September 01, 2019
Prompt and courteous service Brought my Ford Escape for yearly inspection. Phil was extremely polite. My vehicle was taken right in. I was called to be informed that my rear rotor Brought my Ford Escape for yearly inspection. Phil was extremely polite. My vehicle was taken right in. I was called to be informed that my rear rotors wouldn't pass inspection. I asked if they could be replaced right then. I was informed yes and told it would be an additional 2 hrs. When I arrived to pick up my vehicle 15 min early, it was ready. Phil brought it around for me. Over-all very good experience. Thank you, Christine Topolewski More
August 02, 2019
Cordial Efficiency The Service Dept is very friendly & eager to help whether by phone or when walking in. They are thorough in their explanations. When picking up they The Service Dept is very friendly & eager to help whether by phone or when walking in. They are thorough in their explanations. When picking up they review the worksheet & bill, & bring your car to the front door for you. It makes having a car down for a couple days a much more pleasant experience. More
Other Employees Tagged: Andrew? & Hunter Gaudette
May 25, 2019
Great Exoerience Jordan, Bill and John were very helpful in explaining various options and their benefits for the Ford F150 truck we purchased. They were able to loca Jordan, Bill and John were very helpful in explaining various options and their benefits for the Ford F150 truck we purchased. They were able to locate a vehicle that meet our needs in CT and did not try too sell us one off the lot. The price negotiation was reasonable and we agreed on a competitive price. Minor issues that arose were resolved quickly and to our satisfaction. The service and parts Dept. were very helpful in helping us chose a couple of accessories and they were installed at the time of delivery. More
Other Employees Tagged: John Davis, Jordan Eastman, Bill Boehle
May 01, 2019
Pleasant experience Upon arrival at Lebanon Ford I met with Phil in the service department who was helpful, informative and cordial. My service was completed quickly and Upon arrival at Lebanon Ford I met with Phil in the service department who was helpful, informative and cordial. My service was completed quickly and accurately. I must admit I was skeptical that the service would only take an hour as I was told but it was right in that ballpark. More
Other Employees Tagged: Michelle Winchell
April 18, 2019
Service Sam in service is greatly missed as he had been a big part of my overall satisfaction in dealing with Lebanon Ford. Duane is the best! Phil and his Sam in service is greatly missed as he had been a big part of my overall satisfaction in dealing with Lebanon Ford. Duane is the best! Phil and his crew have been great in their treatment of customers. They are extremely accommodating and will go out of their way to make their customers feel special. More
Other Employees Tagged: Duane Vielleux
April 17, 2019
Great service Fantastic job getting me the parts I needed for my recall in a prompt fashion. Great customer service through it all and the work was done in way less Fantastic job getting me the parts I needed for my recall in a prompt fashion. Great customer service through it all and the work was done in way less time then originally thought! More

