Peter Miszewski
Peter Miszewski at Heiser Toyota

Peter Miszewski | Page 35

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.5
457 Reviews
4.5

457 Reviews

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457 Reviews of Peter Miszewski

November 10, 2023

Dealership Rating
Employee Rating

Service is very slow. The service personnel do not explain in advance the itemized cost of each work. Or they fail toninfom the delay. Communication is not as expected com More

by Unkown
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Porter

Nov 11, 2023

Heiser Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 08, 2023

Dealership Rating
Employee Rating

Peter was good on attending while I was wailing for the front desk person.He was precise on explaining required follow ups More

by Skumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2023

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear Pete was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 08, 2023

Dealership Rating
Employee Rating

Estimated 60-90 minutes but it was done in 45. Good service and he was very nice. More

by RRH354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2023

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 08, 2023

Dealership Rating
Employee Rating

Quick and attentive service! Always willing to go the extra mile to get your service done! More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Vincent Lor, Tom Lowther , Kevin Driebel, Matt Foti, Joshua Porter

Nov 09, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 07, 2023

Dealership Rating
Employee Rating

I basically went there for an oil change and told them i needed a ride and they said ok and when I went there they had no one available for a ride.I also had a slow tire leak and I need my rear view side m More

by Only1jamesp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Darren

Nov 07, 2023

Heiser Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 06, 2023

Dealership Rating
Employee Rating

Excellent service from start to finish. Joe and his team really helped me get back on the road More

by CUOTM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Vincent Lor, Tom Lowther , Kevin Driebel, Matt Foti, Joshua Porter

Nov 06, 2023

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. Joe and our team appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 05, 2023

Dealership Rating
Employee Rating

Representative who helped us was excellent. Prompt service eith reasonable wait time and complete description of service needed to address the ptoblem. More

by PHOEBE.WILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2023

Heiser Toyota responded

Thank you, Phoebe! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 04, 2023

Dealership Rating
Employee Rating

Work was done as expected from a dealership, and a vehicle health report as well. I did have a few major oily/grease stains on my cars door, kick panel and steering wheel when I picked it up. I didn’t More

by Ramzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Hall was my original sales person. Great guy

Nov 05, 2023

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business, Ramzi, and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 02, 2023

Dealership Rating
Employee Rating

They got me done faster than I’d expected. The staff was friendly and professional. More

by mjgugg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Vincent Lor, Tom Lowther , Kevin Driebel, Matt Foti, Joshua Porter

Nov 02, 2023

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 01, 2023

Dealership Rating
Employee Rating

The costs keeps going up and soon it wont be as cheep to go there. The techs who check you in are always so overworked and bicker at each other about being lazy and not checking people in. After my oil chan More

by BBORG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 02, 2023

Heiser Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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