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Peter Miszewski
Peter Miszewski at Heiser Toyota

Peter Miszewski | Page 34

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.5
457 Reviews
4.5

457 Reviews

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457 Reviews of Peter Miszewski

November 19, 2023

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Employee Rating

Issue was not fully corrected Headlights were replaced for both hi and li beam. I am out of town and drive after dark and found that when I switch to hi beam, nothing happens. I'll need to take the car ba More

by Bahia84
Recommend Dealer
No

Other Employees Tagged: Peter Miszewski

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Nov 20, 2023

Heiser Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 17, 2023

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Quickly handled my scheduled service request. Identified additional maintenance items. Those will be for another time. More

by JOHNARATA
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Recommend Dealer
Yes
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Nov 17, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

November 17, 2023

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Horrible service! Went in today to get a service done. I was in for less then 30 mins for which you guys failed to rotate my tires and probably didn’t even change my c More

by JC
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Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Shahat Mohamed, Jessica Phillips

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Nov 17, 2023

Heiser Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 17, 2023

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It was fine. It’s always nice when someone in the cashiers area knows how to let me use my Toyota rewards points. More

by PATTI.AMBROCH
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Recommend Dealer
Yes
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Nov 17, 2023

Heiser Toyota responded

Thank you, Patti! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 16, 2023

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Good dealership, good customer service and treat their customers well. Everything went well with the service required. More

by BUCMAN03
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Recommend Dealer
Yes
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Nov 17, 2023

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 16, 2023

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Professional, prompt and fairly priced. Also appreciate Peter’s communication and help dealing with another dealer on an issue as well! More

by Heidi H
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Recommend Dealer
Yes
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Nov 16, 2023

Heiser Toyota responded

Thank you, Heidi! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 14, 2023

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Heiser has been our go to dealer and service provider for 15 years, and we’ve been consistently satisfied. My only disappointment is Toyota’s termination of their sponsorship of US Speedskating. More

by GEBAUER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Vincent Lor, Tom Lowther , Kevin Driebel, Matt Foti, Joshua Porter

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Nov 14, 2023

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 14, 2023

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Everything went well, except for wait time. Took about 3+ hours for oil change and lug nuts apposed to the 60-90 minutes I was told. I waited at dealership because of the time and would not hav More

by KLEMEMAT
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2023

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. Peter and our team works hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 10, 2023

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Customer oriented. Good communication regarding maintenance or repairs and open with options for unforseen issues. More

by RKLINGBIEL2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

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Nov 11, 2023

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 10, 2023

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Employee Rating

Clean and quiet. Staff was pleasant, service done in 90 minutes was not so bad More

by chiquitabryant
Recommend Dealer
Yes
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Nov 11, 2023

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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