Peter Mapp
Peter Mapp at Metro Lexus
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Peter Mapp

Vice President

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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4.9
122 Reviews

A native of London, England, Peter Mapp has enjoyed more than 40 years in NE Ohio. His passion for the car business began in 1991 and his vision of creating 10 year positive memories for his clients is fundamental to all aspects of his Lexus and Toyota dealerships operations. An avid Cleveland sports fan, Pete also has a passion for the game of soccer and follows his favorite Team, Manchester United. Residing in Medina, his daughter Kylie is studying Hospitality Management at Kent State University while working at Fairlawn Country Club, while his son, Alex, an Ashland University Graduate continues to chase his dreams having just completed his 3rd season of playing professional soccer in Sweden. Mapp also enjoys running with his 2 dogs, Bentley and Bruno at our beautiful Metro Park system and is actively involved in a wide variety of fundraising initiatives including lifesaving cancer research with Velosano and The American Cancer Society.

Dealership Experience

7 yrs, 4 mos

Industry Experience

33 yrs, 4 mos

Languages Spoken

English English

4.9

122 Reviews

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122 Reviews of Peter Mapp

June 21, 2024

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Employee Rating

Knowledgeable and friendly staff. Didn’t try to sell as much as show us option and let us decide for ourselves. Very accommodating. More

by GP
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Recommend Dealer
Yes

Other Employees Tagged: Colin Haire

Jun 21, 2024

Metro Lexus responded

Thank you for sharing your experience! We're glad to hear our Metro Lexus team provided knowledgeable and accommodating service. Enjoy your new ride!

June 15, 2024

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It’s because of people like Christian Miller and Michael and Jeff in the service department for the reason that we purchase our cars here More

by milan.kane
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Recommend Dealer
Yes
Jun 17, 2024

Metro Lexus responded

Thank you for sharing your positive experience with Christian, Michael, and Jeff in the service department, Milan. We're glad to hear they made such a great impression on you! If there's anything else we can assist with to increase your rating, please feel free to reach out. Thank you, Dan Booth - Service Manager - 216-916-6000

June 12, 2024

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Simon and the staff went above and beyond. They made us feel like family. Simon addressed every detail. It was my best car buying experience ever. Their finance person Julie also did a great More

by bjhadden1
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Recommend Dealer
Yes
Jun 12, 2024

Metro Lexus responded

We're delighted to hear that Simon, Julie and the team at Metro Lexus made your car-buying experience exceptional. Thanks for sharing such positive feedback! Enjoy your new vehicle!

May 29, 2024

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Ryan was a real pleasure to work with. He was professional and prepared and knew product well. More

by Sylvia.colon61
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Recommend Dealer
Yes
May 30, 2024

Metro Lexus responded

Thank you for reviewing Metro Lexus! We will pass along your kudos to Ryan. Have a stellar day!

May 29, 2024

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Peter and Tory were amazing from start to receiving the car. They kept me up to date with delivery time and answered all our questions. More

by Gma
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Tori Neiderer

May 30, 2024

Metro Lexus responded

We're delighted to hear that Peter and Tory provided excellent service throughout your car-buying experience at Metro Lexus. Thanks for sharing your positive feedback!

May 15, 2024

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Fantastic team, professional, responsive and helpful. Any curveballs I threw at the team we're handled with a smile and a solution. Overall the purchase experience was quick, efficient and easy. I habe e More

by Tom P
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Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Colin Haire

May 15, 2024

Metro Lexus responded

Tom, we're so glad to know our team at Metro Lexus was able to handle all your needs efficiently and with a smile. We look forward to doing business with you again in the future!

May 12, 2024

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Colin and Tori were wonderful to deal with. Honest, upfront and did what they said they would do. Thank you both. More

by ABonavita
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Recommend Dealer
Yes
May 13, 2024

Metro Lexus responded

We're so glad to know that Colin and Tori provided you with an excellent experience at Metro Lexus. We appreciate your feedback, thank you for choosing us!

May 02, 2024

Dealership Rating
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Metro Lexus staff provided us a warm and welcoming environment. Our salesman helped us find the car we wanted and facilitated the process from start to the time we drove out of the lot. The technica More

by ohbobwest
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Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Colin Haire , Tysean Yorke

May 03, 2024

Metro Lexus responded

We're delighted to know that our team at Metro Lexus was able to provide you with a warm and welcoming experience. It's great hearing how smoothly your car buying process went from start to finish, including the technical support provided. Safe travels in your new vehicle!

April 15, 2024

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We had a fantastic experience at this dealership! The staff was welcoming and extremely knowledgeable. Colin Haire went above and beyond to make sure we found the right car for our needs. During the More

by rmg492
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Colin Haire

Apr 15, 2024

Metro Lexus responded

We're delighted to know that you had a fantastic experience with us at Metro Lexus! It's great to see how Colin went the extra mile for you and made sure everything was tailored just right. We appreciate your feedback, enjoy your new car!

April 10, 2024

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Employee Rating

Easy to work with and no pressure. Felt very comfortable, would certainly recommend and use again in the future! More

by oliverslawson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allison Smith

Apr 11, 2024

Metro Lexus responded

We're glad to know you had a comfortable and pressure-free experience at Metro Lexus! Your recommendation means the world to us. Looking forward to serving your automotive needs in the future!

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