Pete Picciurro
Pete Picciurro at W&L Subaru

Pete Picciurro

Service Advisor

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.8
15 Reviews
4.8

15 Reviews

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15 Reviews of Pete Picciurro

May 18, 2025

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Employee Rating

Very helpful and kept me updated on the progress of the repair It is nice have the car washed too More

by mahoneyt2
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 19, 2025

W&L Subaru responded

Thank you so much!

May 09, 2025

Dealership Rating
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I love the dealership. I've purchased two cars here and I've been using them for service for years. They are friendly, kind, and explain everything in an understandable way More

by cassjow
Recommend Dealer
Yes

Other Employees Tagged: Pete Picciurro

May 13, 2025

W&L Subaru responded

Thank you so much for the repeat business! We look forward to your next visit!

May 08, 2025

Dealership Rating
Employee Rating

W&L auto care is always fast and all your technicians and office staff appear happy and eager to do their work. That fact lends itself to the quality culture that must be present at W&L. You are always our f More

by Patrick Gilbert
Service Price Transparency
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Recommend Dealer
Yes
May 09, 2025

W&L Subaru responded

Thanks so much, Patrick! If you need anything at all just let us know!

April 13, 2025

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My car is still giving me the same issues, after being at the service center. The after video inspection that was sent me could use better wording, you should never make costumers feel like they are a bother More

by tlhess90
Service Price Transparency
Workmanship
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Recommend Dealer
No
Apr 15, 2025

W&L Subaru responded

Thank you for your feedback. We apologize that you didn't have a fabulous experience in service. We sympathize with your concerns regarding the video communications, and we will look into that further to see how we can improve going forward. Regarding your vehicle, we'll be happy to take another crack at trying to figure out the issue for you on a sunnier day. Just give us a call to set that up. Thanks again for the feedback, and have a great day.

April 12, 2025

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This is the 3rd time that I have it serviced since I bought the car and Pete has been my service provider, Tony and Keayon has helped me too and they are all very helpful, professional and friendly. The More

by gpfleegor66
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 16, 2025

W&L Subaru responded

We are delighted that you have had such great experiences here at W&L! We look forward to helping you again in the future!

April 06, 2025

Dealership Rating
Employee Rating

Dealership is good. Disappointed in a malfunctioned Feature in my Subaru forester. Automatic high beams not functioning correctly. Apparently others are complaining abo More

by donnaref
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Colby Coxe

Apr 07, 2025

W&L Subaru responded

We appreciate you taking the time to share your feedback. We understand how frustrating it can be when a vehicle feature doesn't work as expected. During our inspection, we weren’t able to replicate the issue, but we want to make sure you're satisfied with your Forester. If the problem continues, please feel free to reach out—we’d be happy to revisit it and explore potential solutions. Your input is valuable to us, and we’re here to help!

March 26, 2025

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Employee Rating

Great service love that they come get my vehicle at GEISINGER and deliver it when finished. Thanks to Roy beck for receiving my texts in the morning where I park More

by treic
Service Price Transparency
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Recommend Dealer
Yes
Mar 27, 2025

W&L Subaru responded

Thanks so much for the review! We're delighted you enjoy our free customer pickup-and-delivery valet for service!

March 23, 2025

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Employee Rating

Friendly employees. My car was taken in for service on time. Comfortable waiting area. There was no charge for inspection. I appreciated the car being washed. More

by lgbaysore
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Service Communication
Recommend Dealer
Yes
Mar 26, 2025

W&L Subaru responded

Thank you for the review! We're glad you enjoyed the free automatic car wash!

March 16, 2025

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Employee Rating

They are very friendly and take pride in their work and very informative about what is going on with your vehicle. I love their service and they are always willing to help any way they can. More

by Herbie21
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Service Communication
Recommend Dealer
Yes
Mar 18, 2025

W&L Subaru responded

Thank you for your business! Have a great day!

March 16, 2025

Dealership Rating
Employee Rating

I was pleased with the work they did on my car. They took the time to show me pictures of the damage that was fixed. I was thankful for the courtesy car. More

by ronib
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2025

W&L Subaru responded

Thanks so much for taking the time to share your feedback online!

1

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