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Sunset Ford of Waterloo
Waterloo, IL
1,924 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
February 11, 2025
These guys are awesome.
Top notch service. I will bring all my business here from now on.
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by drejfit
February 10, 2025
John Ries was very nice to work with.
Informative and knew all the features on the 2024 Escape. Explained all of the additional services such as paint protection being available.
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by matthew.desantis
February 08, 2025
I rarely take the time to do a review, but my experience
at Sunset Ford of Waterloo was so good that I felt I owed it to them. I did my research and found the vehicle I wanted on their website at a price lo
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by rick williams
Dealership Inventory (114 Vehicles)
Photos & Amenities
- Free Automated Car Washes
- Free WiFi
- Free Coffee
- Sunset Loyalty Program - Owner Advantage
- After Hours Drop-Off
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Instant Financing
- Authorized Parts Store
- Home Delivery
- Shuttle Service
- Television
- Virtual Appointments
- Vehicle Sanitization
- Vending Machines
- Online Accessory Store
- Home Test Drives
- Quick Lube
- Rental Vehicles Available
