Paul Mcarthur

I recently purchased a Honda Passport from Honda Gainesville. Initially, I was quite disappointed with the buy due to an issue that I noticed right after the purchase. However, I want to emphasize h Gainesville. Initially, I was quite disappointed with the buy due to an issue that I noticed right after the purchase. However, I want to emphasize how impressed I was with their customer service. Despite my initial frustration, the team at Honda Gainesville was incredibly helpful. They listened to my concerns with patience, addressed the problem promptly, and made sure it was resolved to my full satisfaction. Their support turned a negative experience into a positive one. I truly appreciated their professionalism and dedication to customer care. Overall, while the buying experience had a rocky start, the way they handled the situation convinced me that I made the right choice with Honda Gainesville! I’m now enjoying my Honda Passport, and I would recommend Honda Gainesville for their exceptional service!!! Thanks Paul McArthur, Luis Espania, Mark Couey, and all of Honda workers with a friendly welcoming smile.. More

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Mike is the Man to See tl;dr: MIKE IS AWESOME! To be honest, I have used this dealership before and was extremely unhappy with my previous vehicle purchase. I looked online tl;dr: MIKE IS AWESOME! To be honest, I have used this dealership before and was extremely unhappy with my previous vehicle purchase. I looked online and Mike gave me a call. He promised to make it right and HE DID. Not only did he go to bat for me on pricing but allowed me to pick the perfect vehicle for me needs and not worry about price. Despite the freezing cold, he allowed me to take my time, look around, and test drive dozens of cars to make sure we were getting the right fit for my lifestyle. Mike follows through on his promises, is not pushy, and an all around great guy. He made sure I was taken care of not only in the days leading up to my purchase but also the day of. If you are looking to buy ANY car call mike first. More

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Great car buying experience with James. Love my new Honda CRV. James made the car buying experience pleasant and is great to work with after the sale, too. CRV. James made the car buying experience pleasant and is great to work with after the sale, too. More

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My first time buying So I thought that I couldn't get approved but Jesse did his magic and helped me get into a used pilot which is perfect I love my Honda and my experien So I thought that I couldn't get approved but Jesse did his magic and helped me get into a used pilot which is perfect I love my Honda and my experience of buying my first car was amazing thanks Honda of Gainesville for all the help and thanks Jesse for all your help and support each step of the way. More

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Outstanding salesperson When we thought it was a time to get a new car to replace our 2004 Honda Accord, we met Alagie Manneh and discussed with him a few times. He was extre When we thought it was a time to get a new car to replace our 2004 Honda Accord, we met Alagie Manneh and discussed with him a few times. He was extremely helpful and patient with us since we did not know for sure whether the new 2018 Accord or CRV would be best for us. Additionally, he did make an effort to give us a few calls. Alagie gave us a wonderful experience without any pressure. His sincere personality definitely helped our decision-making. At the end, we met both Paul Mcarthur and Freddie Gonzales who were very friendly and professional. Wow!!, it was our great experience!!! More

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A GREAT DEALERSHIP TO PURCHASE AND SERVICE YOUR AUTOMOBILE Can't express enough how much I appreciate the fantastic employees that made purchasing my new Honda Pilot so pleasurable. Thank you all. Especially Can't express enough how much I appreciate the fantastic employees that made purchasing my new Honda Pilot so pleasurable. Thank you all. Especially my salesman Jordan Hamel. No pressure makes it easy More

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Willing to go the extra mile I recently helped my mother purchase a new Honda CRV from Honda of Gainesville. Initially I had no intention of making the purchase right away. I ha I recently helped my mother purchase a new Honda CRV from Honda of Gainesville. Initially I had no intention of making the purchase right away. I had done my research on the vehicle and had those figures prepared. I had recently help my sister with her purchase at another Honda Dealership in Central Florida, and was going to give that dealership the opportunity to earn my mother's business as well. Sebastian, our Honda of Gainesville salesman, greeted us with a smile and a handshake, and from there with NO PRESSURE, and in a very relaxed manner, showed us the vehicle we were there to see. Once we had decided on a particular model, Sebastian sat us down and we discussed figures. Because I had done my homework, and knew what my Mother's trade was worth, and because I had learned through internet research what that model was selling for in the Central Florida area, we were able to reach an agreement on a price, that I thought was too good to pass up. Our thanks to Sebastian (our gentle salesman) and Julio (our very personable paperwork wizard) and to Paul McArther for a car buying experience my mother and I will never forget. Thank you Honda of Gainesville!!! More

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Found The Car I Have Been Looking For with Great Customer Se Thanks to Jordan Hamel for above and beyond customer service to put me in an amazing car at a great deal! I wasn't sure what I would be able to afford Thanks to Jordan Hamel for above and beyond customer service to put me in an amazing car at a great deal! I wasn't sure what I would be able to afford with my income and nothing to put down towards a reliable vehicle for my newborn daughter and I. Jordan instantly relieved my anxiety while looking around the lot and assured me from the get go they would be able to put me in a nice car with no money down. Looking around at other dealers and there was no way I could beat their warranty and deal ordered. If you want trustworthy, reliable people to buy from, go see Jordan Hamel at Honda of Gainesville, you won't regret it!! More

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