Alagie Manneh

I financed a vehicle through Honda of Gainesville, and I must say that I was not particularly impressed with my experience. Throughout the process, I was advised to consider different approaches regarding t must say that I was not particularly impressed with my experience. Throughout the process, I was advised to consider different approaches regarding the vehicle, but I felt there was a lack of straightforward, transparent, and trustworthy communication about the financial aspects of the transaction. The interest rate was never clearly explained to me, nor was I given a clear verbal breakdown of what my payments would be. What makes this experience particularly concerning is that the total interest associated with my financing amounts to approximately $20,000 for a vehicle manufactured in 2014. Considering the age of the vehicle and the substantial financial obligation involved, I believe these terms warranted a much more thorough explanation before I committed to the purchase. I believe that when someone is making a significant financial commitment, transparency, honesty, and a trustworthy approach should be fundamental priorities. Customers should fully understand not only their monthly payments but also the interest charges, total cost of financing, and long-term financial implications of their decisions. I expected a more informative, professional, and customer-centered consultation, particularly when discussing financing options and long-term financial obligations. Customers should feel confident that they are receiving accurate information, sound guidance, and honest recommendations rather than being left uncertain about the terms of their purchase. Overall, the experience left me losing unnecessary money and disappointed for 3 years. Purchasing a vehicle is a major financial decision, and customers deserve an experience built on integrity, accountability, and transparency. Trust should be earned through honest communication and informed decision-making, not simply through rapport manipulating persuasive salesmanship. More

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I may not be fully aware of the procedures surrounding this issue, but after signing the buyer’s order for my 2026 Honda Civic, I discovered that the previously negotiated trade-in value for my 2015 Toyot this issue, but after signing the buyer’s order for my 2026 Honda Civic, I discovered that the previously negotiated trade-in value for my 2015 Toyota Corolla had been changed. My bank told them the wrong price, to this I do not blame Honda. However, I was not notified of this change, nor was I asked to sign a revised document acknowledging or approving the new amount. After contacting the dealership multiple times for clarification, I was informed that Honda could go back and edit documents that had already been signed. While I understand that there may be procedures, I am unfamiliar with, I found this entire experience extremely frustrating and concerning. I believe that any changes to an agreed-upon price should be communicated clearly and approved by the customer before being made. The lack of communication and transparency throughout this process has left me dissatisfied with my experience. More

by Equaisha18 Verified Customer Verified Customer

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Gene Hall is a 10 out of 10 in all aspects, but the wait periods for service are still way too long in many cases. Sometimes three hours for an oil change and tire rotation. While waiting four hours for a periods for service are still way too long in many cases. Sometimes three hours for an oil change and tire rotation. While waiting four hours for a we-owe tow-package install, another customer was waiting three hours for an oil change and recall software-update. These waits are way too common. Not all of us have a spouse/partner that can give us a ride home and back to Honda, and Uber means an hour or more (total) in somebody else's car. More

by CARYADER Verified Customer Verified Customer

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Good dealership and staff. document fees are too high and you really need to lower those in the new technology world. Good sales staff, good car. too many fees to fight about. document fees are too high and you really need to lower those in the new technology world. Good sales staff, good car. too many fees to fight about. I was prepared to go somewhere else over those junk fees. More

by wants Verified Customer Verified Customer

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Excellent service—very professional and always committed to ensuring the client is satisfied and happy. to ensuring the client is satisfied and happy. More

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They really worked with me to get as close to what I wanted to pay for my car payment. wanted to pay for my car payment. More

by OCTAVIASHOLLOWAY Verified Customer Verified Customer

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Very pleasant to talk to and professional to work with. Would highly recommend. Thank you. Would highly recommend. Thank you. More

by CRIMSONRIVERSTABLES Verified Customer Verified Customer

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BEWARE: Dishonest and Exploitative – Honda of Gainesville Will Scam You My wife and I recently visited Honda of Gainesville to buy a car for our daughter—a moment that was supposed to be exciting and memo Will Scam You My wife and I recently visited Honda of Gainesville to buy a car for our daughter—a moment that was supposed to be exciting and memorable for our family. Instead, this dealership turned it into an infuriating nightmare by scamming us out of nearly $6,000. While I was present, the salesperson quoted us a specific trade-in value and car price. Everything seemed fair, and we calculated the deal to fit comfortably within our budget. Confident in what we were told, I left to take our youngest son home, leaving my wife to finalize the paperwork with our daughter. That’s when Honda of Gainesville took advantage of the situation. They deliberately changed the numbers, raising the vehicle price by $2,000 and slashing the trade-in value by $4,000. They completely disregarded the deal we had agreed upon. My wife trusted them to honor their word, but instead, they manipulated her and my daughter during this special moment. To make matters worse, they didn’t provide printed paperwork for review—instead, they handed over a USB with the documents, likely hoping we wouldn’t realize the deception until it was too late. When we got home and reviewed the paperwork, we discovered their blatant fraud. It’s clear that Honda of Gainesville preys on women and exploits trust. What should have been a happy milestone for my wife and daughter became an infuriating experience due to the dishonesty and manipulation of this dealership. I strongly urge anyone—especially women and families—to avoid Honda of Gainesville at all costs. They are untrustworthy and will take advantage of you the first chance they get. Do not let them ruin your car-buying experience like they did ours. More

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My experience was awesome. AleGia Manneh took his time with me to understand what I wanted and what I could afford. Would Highly recommend them! with me to understand what I wanted and what I could afford. Would Highly recommend them! More

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Alagie is the BEST! Wonderful car buying experience with Alagie and Honda of Gainesville. I was in great in hands while purchasing my 2020 Honda Accord! Thank you again Wonderful car buying experience with Alagie and Honda of Gainesville. I was in great in hands while purchasing my 2020 Honda Accord! Thank you again More

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