James Quesenberry

Friendly staff and very good service. Mr. Quesenberry is outstanding. He answered my technology questions. Mr. Quesenberry is outstanding. He answered my technology questions. More

by STUMON1 Verified Customer Verified Customer

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Be extremely cautious when contacting them online. I encountered a situation where they provided misleading information just to get me into the dealership, and looking at previous reviews, it seems th I encountered a situation where they provided misleading information just to get me into the dealership, and looking at previous reviews, it seems they do this frequently. I inquired about a specific interest rate twice via WhatsApp. A high-level sales representative (a real person, not a bot) assured me that “if everything checked out, it wouldn’t be an issue.” To make absolutely sure we were on the same page, I asked a second time and received the exact same response: “I don’t see any issue with that rate.” Because I have an excellent credit score and felt confident in their explicit assurance, I drove over. When I arrived at the dealership just 30 minutes later, they completely changed their tune and informed me it was impossible to offer that rate because Honda didn’t even have it active. While they might try to argue it wasn't technically a "lie" because of how they phrased it, it was an intentional deception to lure a buyer in. It is deeply misleading and completely undermines trust. I have decided to take my business elsewhere and will always prefer to engage with companies that prioritize transparency and honesty from the very first text. More

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Don’t buy from Honda of Gainesville I went there to look at 2024 Certified Pre Owned Honda Pilot Listed for $32, 774.00 They agreed to give me $9,675.00 for my 2015 Honda Pilot At signing I g look at 2024 Certified Pre Owned Honda Pilot Listed for $32, 774.00 They agreed to give me $9,675.00 for my 2015 Honda Pilot At signing I gave them $30,574.00 Cash Which means there were over $7000.00 In hidden fees. Also…no car manual….my sales person said mayb you can order one from Amazon? Just found out I have locking lug nuts…..but I have not been given a key to unlock them! Lastly…I have been given no communication regarding my permanent license tag….just a temporary one on my car! Go somewhere else! They are horrible! More

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BEWARE: Dishonest and Exploitative – Honda of Gainesville Will Scam You My wife and I recently visited Honda of Gainesville to buy a car for our daughter—a moment that was supposed to be exciting and memo Will Scam You My wife and I recently visited Honda of Gainesville to buy a car for our daughter—a moment that was supposed to be exciting and memorable for our family. Instead, this dealership turned it into an infuriating nightmare by scamming us out of nearly $6,000. While I was present, the salesperson quoted us a specific trade-in value and car price. Everything seemed fair, and we calculated the deal to fit comfortably within our budget. Confident in what we were told, I left to take our youngest son home, leaving my wife to finalize the paperwork with our daughter. That’s when Honda of Gainesville took advantage of the situation. They deliberately changed the numbers, raising the vehicle price by $2,000 and slashing the trade-in value by $4,000. They completely disregarded the deal we had agreed upon. My wife trusted them to honor their word, but instead, they manipulated her and my daughter during this special moment. To make matters worse, they didn’t provide printed paperwork for review—instead, they handed over a USB with the documents, likely hoping we wouldn’t realize the deception until it was too late. When we got home and reviewed the paperwork, we discovered their blatant fraud. It’s clear that Honda of Gainesville preys on women and exploits trust. What should have been a happy milestone for my wife and daughter became an infuriating experience due to the dishonesty and manipulation of this dealership. I strongly urge anyone—especially women and families—to avoid Honda of Gainesville at all costs. They are untrustworthy and will take advantage of you the first chance they get. Do not let them ruin your car-buying experience like they did ours. More

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I purchased a new 2023 Honda Pilot in September and fell in love at 1st sight! I bought the car from sales consultant James Quesenberry at Honda of Gainesville. I heard about him from family and had never in love at 1st sight! I bought the car from sales consultant James Quesenberry at Honda of Gainesville. I heard about him from family and had never dealt with such a helpful and caring sales associate for a car purchase ever. Moreover, communication with James has also been excellent as he has been there when I have had questions and inquiries. My new Pilot is so comfortable and great to go on long trips with. This is my third Honda as I have always been very pleased with Honda vehicles. I plan on having this vehicle for a long time but will see James at Honda of Gainesville about my next purchase indeed! More

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My salesman, James Quesenberry was extremely helpful and patient with me. It took me months to decide exactly what I wanted. He never pressured me. Once I had made my decision he had to search other deal patient with me. It took me months to decide exactly what I wanted. He never pressured me. Once I had made my decision he had to search other dealerships to find my new car. I’d refer anyone to James for buying your next vehicle. More

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Today September 5, 2022 I went to see Mr. James a sales man. He told me that he could negotiate a price with me on a car I was looking at over the phone. When I went to talk to him in person, James a sales man. He told me that he could negotiate a price with me on a car I was looking at over the phone. When I went to talk to him in person, it was a waste of time and gas as the “negotiable price” was $500 off. I wouldn’t recommend this place to be taken seriously. More

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James was super helpful with the purchase of new honda civic! help me out and kept me updated all the time during the process! excellent service and i highly recommend him anytime. civic! help me out and kept me updated all the time during the process! excellent service and i highly recommend him anytime. More

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Excellent service. I have purchased 2 of my 3 Hondas from James Quenesberry. I highly recommend him when considering a new vehicle. I am very pleased. from James Quenesberry. I highly recommend him when considering a new vehicle. I am very pleased. More

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James was a five star sales person. He was very knowledgeable and helpful. My four starts is for the dealership and the 4 hour process. knowledgeable and helpful. My four starts is for the dealership and the 4 hour process. More

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