Alagie Manneh | Page 3

Purcchase of Honda CR-V We recently traded in our 2015 Honda CV-R Touring on a 2017 Honda CV-R Touring. My wife and I were happy with the first one, but are even more im We recently traded in our 2015 Honda CV-R Touring on a 2017 Honda CV-R Touring. My wife and I were happy with the first one, but are even more impressed with the improvements and safety features on the second one. Alagi Manneh was the sales consultant on both vehicles. We like him very much and consider him our friend. He is very knowledgeable of Honda products. Alagi and management staff had to do considerable work to make this purchase happen, We have always been treated like Royalty by all of the sales staff and service employees. It is a pleasure going to the Honda store. More

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Experience when buying a 2016 Honda Pilot Alagi never pressured us into buying any vehicle. He listened to all our concerns about a new vehicle and knew exactly what we wanted. He is an exce Alagi never pressured us into buying any vehicle. He listened to all our concerns about a new vehicle and knew exactly what we wanted. He is an excellence salesman and a very nice person. He knows about Honda vehicles. He has excellent customer service..He was a pleasure with whom to make our purchase. The chicken salad sandwiches were delicious. I went home and tried to copy them. More

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Used car buyer beware and always have your car inspected by an independent mechanic.I typically avoid dealerships when purchasing cars and this experience has completely c and always have your car inspected by an independent mechanic.I typically avoid dealerships when purchasing cars and this experience has completely confirmed why. Whenever I voiced a concern about the car, they insisted that buying a car from Honda of Gainesville meant that you were buying a quality car that had been inspected by their mechanics and that there was nothing wrong with the vehicle. That was completely untrue. The car turned out to be a rust bucket despite me specifically asking about rust at least twice. The sales representative tried at every turn to prevent me from having the car inspected by my mechanic even though I told them from the beginning of our interactions that this was non-negotiable. We even drove to my mechanic once and were about to have it inspected when he balked at leaving it there. We finally reached a point at which he let me drop the car off and shortly thereafter I received a call from the shop saying that, after one look at the underside of the car on the lift, he would highly discourage me from buying this car. He snapped pictures and said 'There is no possible way they didn't know. It's a shame they tried to sell you that.' Negotiations were considerably more painful then dealing with a private party as a good portion of time was spent playing shell games with dealer fees and waiting at a desk while the sales representative was talking to his manager before returning with a number far different from what we had been discussing. He initially refused to email me the carfax until I insisted that I wasn't coming back until I could go over it. Over the course of 3 days I spent about an hour of my time waiting for people to find the sales rep I was working with, waiting for him to show up to work at the time we had agreed on, and waiting for him to finish his facebook posts while I sat awkwardly at his desk. After returning with the car and asking for my deposit back, he refused to help arrange to get me back to my car at my mechanics shop only a mile away. He said he was too busy with another customer despite spending the next 10-15 minutes trying to sell me on looking at another car while my uber arrived. Other staff eventually came out to offer me a ride after hearing what happened but this was at least 5 minutes after I was forced to call an uber and would have been charged regardless. I am shocked that a company who touts it's reputation so much would act this way. I would definitely not wish my experience on anyone. The only positive point of this whole experience was being saved from ending up with a car worth far less than what I was about to pay. More

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